Interview and Health Student Flashcards
Collection of Data
about an individuals health through objective and subjective data
what is objective data?
something that is “seen” or “heard” : it can be measured
Ex: A rash
101 temp
What is subjective data?
something that the patient “says”
- gather information
-establish rapport
-assist in understanding health status
- build relationship for future care
steps of the Nursing process
- Assessment: Collect data, review clinical record, physical examination, health history , document replant data
- diagnosis: compare clinical findings with normal and abnormal variations, interpret data (Make hypothesis & test hypothesis), validate diagnosis
- Outcome identification: identify expected outcomes, indivuilaize to the person, develop a timeline, establish realistic and measurable outcomes
- Planning: establish priorities, develop outcomes, set timelines for outcomes, document plan of care
- Implementation: implement in a safe and timely manner, collaborate with colleagues, coordinate care delivery, use evidence-based interventions
-Evaluation: progress towards outcomes, include patient and significant others, disseminate results to patient and family
Collecting four types of patient data
(1) Complete Total database: complete health history and full physical exam
(2) Episodic or Problem focused database: used for a limited or short term problem
(3) follow up database: evaluating an identified problem on a regular interval
(4) emergency database: urgent collection of crucial information
What is holistic health
- you consider the whole person (body, mind, & spirit)
Assessment factors based on Holistic Health Model
- patterns of coping
- ADLs
-emotional status - biophysical status
- growth and development
- cultural, religious, socioeconomic
- resources
- environment
-health goals - perception of health status
- interaction patterns
Interview purpose
- to gain an understanding of the patients beliefs, corners, and perception of their individual health state
- allows for the compilation of subjective data and awareness of objective data (physical appearance, posture, ability to carry on a conversation , and demeanor)
Developing a relationship and effective communication with the patient (5 c’s)
- comfort
-confirmation - confidentiality
- courtesy
-connection
Active or attentive listening
- Be present
(what is being said or avoided) - tone of voice
- eye contact (use cultural awareness)
Prepare the Interview Setting
- establish privacy
- temperature
- good lighting
-reduce noise & distractions - face to face
- therapeutic distance
- professional dress
- try to avoid excessive note-taking
- minimize interruptions
- equal status seating
Conduct the Interview
- Introduce yourself
- then give the purpose of the interview
-Collect your information ( open-ended questions leave the person free to answer in any way/ let the person person express themselves fully
(closed or direct questions for specific information )
Therapeutic Communication Techniques (9)
(1) Facilitation- encourages client to say more Ex: nodding yes
(2) Silence- Provides you with a chance to observe a client and note nonverbal cues Ex: Counting silently 1 to 10
(3) reflection: Echoes clients words by repeating part of what person has just said
(4) empathy: allows person to feel accepted and strengthens rapport
(5) Clarification: summarizes person’s words, simplify the statement, and ensure that you are on the right track
(6) Confrontation: focusing client’s behavior on an observed behavior, action, or feeling Ex: you look sad. or You sound angry
(7) interpretation: Links events, makes an associations, and implies cause
(8) explanation: informing person
(9) Summary: condenses fats and validates what was discussed during the interview
Positive Nonverbal Behaviors (8)
- Professional appearance - the way someone grooms themselves can let a healthcare provider diagnose a person
- Open posturing- willing to participate in communication
- Facilitating gestures
- Eye Contact
- Moderate Tone of Voice
- Appropriate Touch
- Moderate Rate of Speech
Ten Traps of Interviewing
- Provding false assurance or reassurance
- giving unwanted advice
- using authority
- using avoidance language
- engaging in distancing
- Using professional jargon
- Using leading or biased questions
- talking too much
- interrupting
- Using why questions
Interviewing the parent or caregiver of a child or children
- focus on both individuals so as to encourage participation
-obtain information and relevant data
-address by name to help foster engagement