Innovation Flashcards

1
Q

Describe the linear New Product Development Model

A
  1. Idea generation
  2. Screening
  3. Concept testing
  4. Business analysis
  5. Product development
  6. Market testing
  7. Commercialization

–> New products

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2
Q

Describe the linear New Product Development Model

A
  1. Idea generation
  2. Screening
  3. Concept testing
  4. Business analysis
  5. Product development
  6. Market testing
  7. Commercialization

–> New products

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3
Q

Which are the five technology adoption groups?

A
Innovators
Early Adopters
Early Majority
Late Majority
Laggards
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4
Q

Name the five most relevant “adopter factors”

A
Need for the product
Perceived risk
Observability
Trialability
Type of buying decision
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5
Q

Name three characteristics of social networks that are relevant to marketers

A

Human action is determined by whom we are connected to

Social networks provide information and referrals, thus opportunities to act upon

Individuals are more receptive to information spread in social networks than information provided by outside sources

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6
Q

Name three diffusion factors from the drug prescription study

A

Network embeddedness is more important than personal characteristics in the adoption of an innovation

Advice/discussion network most important in the beginning

Friendship networks more important later on

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7
Q

What does SCOT stand for?

A

Social Construction of Technology

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8
Q

Name the three core ideas of Bijker’s perspective on the Social Construction of Technology

A

Technology is socially constructed

The process of social construction continues forever

Many different social groups are typically involved in this process

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9
Q

What is the lecture’s take-home-message on Social Construction of Technology?

A

Technological frames (conceptual frames used to understand what the artefact is) take shape in conjunction with technical objects and influence their form

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10
Q

Which two factors determine the mode of exchange?

A
  • The characteristics of the exchange objects (physical properties, etc.)
  • The characteristics of the exchange parties (buyers and sellers)
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11
Q

How do “experts suggest you find the blue ocean”?

A
  1. Find the blue ocean by locating the functional benefit that consumers value the most, and that competitors are least successful at offering.
  2. Convince and remind the consumers of the connection between this functional benefit and your brand so often that eventually they will equate the two.

–> your brand will OWN this benefit

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12
Q

Why are typical “blue ocean” methods likely to fail?

A

When everyone follows after you it becomes too difficult to find meaningful combinations or gaps.

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13
Q

Why is it better to focus on cultural innovation, rather than institutional innovation?

A

Because it targets what consumers actually value.

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14
Q

What is the core of cultural innovation?

A

The novelty lies in the alternative values that the product relates to, allowing consumers to make statements through consumption.

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15
Q

Which are the five technology adoption groups?

A
Innovators
Early Adopters
Early Majority
Late Majority
Laggards
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16
Q

Name the five most relevant “adopter factors”

A
Need for the product
Perceived risk
Observability
Trialability
Type of buying decision
17
Q

Name three characteristics of social networks that are relevant to marketers

A

Human action is determined by whom we are connected to

Social networks provide information and referrals, thus opportunities to act upon

Individuals are more receptive to information spread in social networks than information provided by outside sources

18
Q

Name three diffusion factors from the drug prescription study

A

Network embeddedness is more important than personal characteristics in the adoption of an innovation

Advice/discussion network most important in the beginning

Friendship networks more important later on

19
Q

What does SCOT stand for?

A

Social Construction of Technology

20
Q

Name the three core ideas of Bijker’s perspective on the Social Construction of Technology

A

Technology is socially constructed

The process of social construction continues forever

Many different social groups are typically involved in this process

21
Q

What is the lecture’s take-home-message on Social Construction of Technology?

A

Technological frames (conceptual frames used to understand what the artefact is) take shape in conjunction with technical objects and influence their form

22
Q

Which two factors determine the mode of exchange?

A
  • The characteristics of the exchange objects (physical properties, etc.)
  • The characteristics of the exchange parties (buyers and sellers)
23
Q

How do “experts suggest you find the blue ocean”?

A
  1. Find the blue ocean by locating the functional benefit that consumers value the most, and that competitors are least successful at offering.
  2. Convince and remind the consumers of the connection between this functional benefit and your brand so often that eventually they will equate the two.

–> your brand will OWN this benefit

24
Q

Why are typical “blue ocean” methods likely to fail?

A

When everyone follows after you it becomes too difficult to find meaningful combinations or gaps.

25
Q

Why is it better to focus on cultural innovation, rather than institutional innovation?

A

Because it targets what consumers actually value.

26
Q

What is the core of cultural innovation?

A

The novelty lies in the alternative values that the product relates to, allowing consumers to make statements through consumption.

27
Q

What should be considered when talking about innovation?

A
  • Adoption categories
  • Adopter / product factors
  • Social networks / diffusion
  • SCOT
  • Bijker’s theoretical concepts
  • Institutional / cultural
  • Mode of exchange
  • Blue ocean / read ocean
28
Q

Describe Bijker’s theoretical conepts

A
  • Relevant social groups (snowballing + following the actors; focus on problems –> solutions)
  • Interpretative flexibility (technological frames)
  • Closure (reduction in interpretative flexibility; artifact consensus)
  • Stabilization (dominant version/interpretation emerges across groups)
29
Q

What should be considered when talking about services?

A
  • How they are different
  • Development of professional services
  • 7 Ps
30
Q

What should be considered when talking about value co-creation?

A
  • Three central phenomena
  • Goods vs. service dominated
  • Interaction of service systems
  • Two paradoxes
  • Changing roles of consumers
  • DART