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Information Systems II > *Info Systems - Chapter 10 Key Terms > Flashcards

*Info Systems - Chapter 10 Key Terms Flashcards

1
Q

Accounting MIS

A

An information system that provides aggregate information on accounts payable, accounts receivable, payroll, and many other applications

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2
Q

Ad Hoc DSS

A

A DSS concerned with situations or decisions that come up only a few times during the life of the organization

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3
Q

Auditing

A

Analyzing the financial condition of an organization and determining whether financial statements and reports produced by the financial MIS are accurate

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4
Q

Brainstorming

A

Decision making approach that often conissts of members ofering ideas “off the top of their heads”

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5
Q

Choice Stage

A

The third stage of decision making, which requires selecting a course of action

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6
Q

Computer-Assisted Manufacturing (CAM)

A

A system that directly controls manufacturing equipment

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7
Q

Computer-Integrated Manufacturing (CIM)

A

Using computers to link the components of the production process into an effective system

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8
Q

Cost Centre

A

A division within a company that does not directly generate revenue

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9
Q

Decision Room

A

A room that supports decision making, with the decision makers in the same buillding, combining face-to-face verbal interaction with technology to mae the meeting more effective adn efficient

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10
Q

Decision-Making Phase

A

The first part of problem solving, including three stages: intelligence, design, and choice

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11
Q

Delphi Approach

A

A decision-making approach in which group decision makers are geographically despersed; this approach encourages diversity among group members and fosters creativity and original thinking in decision making

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12
Q

Demand Report

A

A report developed to give certain information at someones request rather than on a schedule

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13
Q

Design Stage

A

The second stage of decision making, in which you develop solutions to the problem and evaluate their feasibility

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14
Q

Dialogue Manager

A

A user interface that allows decision makers to easily access and manipulate the DSS and to use common business terms and phrases

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15
Q

Drill-Down Report

A

A report providing increasingly detailed data about a situation

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16
Q

Economic Order Quantity (EOQ)

A

The quantity that should be recorded to minimize total inventory costs

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17
Q

Exception Report

A

A report automatically produced when a situation is unusual or requires management action

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18
Q

Executive Support System (ESS)

A

Specialized DSS that includes all hardware, software, data, procedures, and people used to assist senior-level executives within the oorganization

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19
Q

External Auditing

A

Auditing performed by an an outside company

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20
Q

Financial MIS

A

An information system that provides financial information not only for executives but also for a broader set of people who need to make better decisions on a daily basis

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21
Q

Flexible Manufacturing System (FMS)

A

An approach that allows manufacturing facilities to rapidly and efficiently change from making one product to making another

22
Q

Geographic Information System (GIS)

A

A computer system capable of assembling, storing, manipulating, and displaying geographic information, that is, data identified according to its location

23
Q

Group Consensus System

A

A decision making approach that forced members in the group to reach a unanimous decision

24
Q

Group Support System (GSS)

A

Software application that consists of most elements in a DSS,, plus software to provide effective support in group decision making; also called group support system or computerized collaborative work system

25
Q

Heuristics

A

Commonly accepted guidelines or procedures that usaully find a good solution

26
Q

Highly Structured Problems

A

Problems that are straightforward and require known facts and relationships

27
Q

Human Resource MIS (HRMIS)

A

An information system that is concerned with activities related to employees and potential employees of an organization, also called a personnel MIS

28
Q

Implementation Stage

A

A stage of problem solving in which a solution is put into effect

29
Q

Institutional DSS

A

A DSS that handles situations or decisions that occur more than once, usually several times per year or more. An Institutional DSS is used repeatedly and refined over the years

30
Q

Intelligence stage

A

The first stage of decision making, in which you identify and define potential problems or opportunities

31
Q

Internal Auditing

A

Auditing performed by individuals within the organization

32
Q

Just-in-Time (JIT) Inventory

A

An Inventory Management approach in which inventory and materials are delivered just before they are used in manufacturing a product

33
Q

Key-Indicator Report

A

A summary of the previous days critical activities; typically available at the begining of each workday

34
Q

Marketing MIS

A

An information system that supports managerial activities in product development, distribution, pricing decisions, and promotional effectiveness, and sales forecasting

35
Q

Material Requirements Planning (MRP)

A

A set of inventory-control techniques that help coordinate thousands of inventory items when the demand of one item is dependent on the demand for another

36
Q

Model Base

A

Part of a DSS that provides decision makers access to a variety of models and assists them in decision making

37
Q

Model Management Software

A

Software that coordinates the use of models in a DSS

38
Q

Monitoring stage

A

the final stage of the problem-solving process, in which decision makers evaluate the implementation

39
Q

Nominal Group Technique

A

A decision making approach that encourages feedback from individual group members, and the final decision is made by voting, similar to the way public officials are elected

40
Q

Nonprogrammed Decision

A

A decision that deals with unusual or exceptional situations

41
Q

Optimization Model

A

A process to find the best solution, usually the one that will best help the organization meet its goals

42
Q

Problem Solving

A

A process that goes beyond decision making to inlude the implementation and monitoring stages

43
Q

Profit Centre

A

A department within an organization that focuses on generating profits

44
Q

Programmed Decision

A

A decision made using a rule, procedure, or quantitative method

45
Q

Quality Control

A

A process that ensures that the finished product meets the customers needs

46
Q

Reorder Point (ROP)

A

A critical inventory quantity level

47
Q

Revenue Centre

A

A division within a company that generates sales or revenues

48
Q

Satisficing Model

A

A model that will find a good - But not neccessary the best - solution to a problem

49
Q

Scheduled Report

A

A report produced periodically, such as daily, weekly, or monthly

50
Q

Semistructured or unsctructured problems

A

More complex problems in which the relationships among the peices of data are not always clear, the data may be in variety of formats, and the data is often difficult to manipulate or obtain

51
Q

Strategic Planning

A

determining long-term objectives by analyzing the strengths and weaknesses of the organization, predicting future trends, and projecting the development of new product lines

52
Q

Virtual Workgroups

A

Teams of people located around the world working on common problems

Information Systems II (12 decks)

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