*Individual Decision Making Flashcards

1
Q

What attributes make a buying decision extended problem solving

A
  • risky decision
  • extensive information collection
  • careful evaluation of alternatives
  • compensatory rule
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2
Q

What attributes make a buying decision limited problem solving

A
  • straightforward choices
  • simple decision rules
  • little search
  • non compensatory rule
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3
Q

what attributes make a buying decision habitual?

A
  • automatic choices made

- minimal time/ energy

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4
Q

What happens in need recognition?

A

when your actual state moves downward, so you recognize a need to bring you back to your previous, ideal, state

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5
Q

what happens in opportunity recognition?

A

your ideal state moves above your actual state

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6
Q

What is evaluative criteria?

A

the features that people use to differentiate among alternatives

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7
Q

What is the non-compensatory decision rule?

A

eliminating options that do not meet certain standards

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8
Q

what is the compensatory rule

A

the product can make up for its weaknesses (good vs. bad)

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9
Q

what are product signals?

A

observable product attributes that communicate underlying qualities

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10
Q

What is a perceived risk?

A

the belief that a product has negative consequences

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11
Q

what is a functional risk?

A

risks associated with the exclusive commitment of purchasing a product

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12
Q

what is monetary risk?

A

risks to money and property; high for high-ticket items

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13
Q

what is physical risk?

A

the risks towards health and well-being

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14
Q

what is social risk?

A

the risk that happens when self-esteem and self-confidence is concerned

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15
Q

what are the 4 strategic implications of product categorization?

A
  1. product positioning
  2. identifying competitors
  3. exemplar products
  4. locating products in the retail setting
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16
Q

what is zipf’s law?

A

our tendency to prefer a number one brand to the competition

17
Q

what is consumer inertia?

A

the tendency to buy a brand out of habit merely because it requires less effort

18
Q

What is brand loyalty?

A

repeat purchase behaviour reflecting a conscious decision to continue buying the same brand