Improving H&S Cuture 3.2 Flashcards
1
Q
Why is it important to gain the commitment of management in order to improve H&S culture?
A
- People look for good examples high up - IE PPE
- Show commitment by supplying and maintaining equipment
- If leader shows good attitude it cascades down meaning employees are more likely to show similar attitudes
2
Q
What are the benefits of verbal communication?
A
- Questions can be answered quickly
* Tone and body language can be portrayed
3
Q
What are the disadvantages of verbal communication?
A
- Tone and body language can be misinterpreted
* Distractions can occur meaning audience can miss things
4
Q
What are the benefits of graphic communication?
A
- Eye catching photos/graphics
* Simple but informative
5
Q
What are the limitations of graphic communication?
A
- Too much info at once
- Jargon
- Sensory defects of the recipient - IE poor site
6
Q
What is the benefit of written communication?
A
- Can be re read, info refreshed
* Can be traced
7
Q
What are the disadvantages of written communication?
A
- Too many messages
* Tone and language may be misinterpreted
8
Q
Why are notice boards help portray H&S information?
A
- Contain short, brief messages
- Prominent locations
- Can be easily updated
9
Q
What are the limitations of notice boards?
A
- Most notice, half read and third comply
* May be misused by other people/departments
10
Q
Training is required when …
A
- Job Change
- Induction
- Process change
- Legislation change
- Following accident/incident
