IFSTA Company Officer: Ch. 1 Flashcards
The Company Officer I
What is NFPA 1021?
Standard for Fire Officer Professional Qualifications
What is at the tip of the fire and emergency medical service “spear”
The Company Officer
The Company Officer directly oversees the agency’s what?
Personnel—Training—Equipment—Apparatus and Issues
Who has the first contact with fire department customers?
The Company Officer
What is critical to the success of the Company Officer?
Recognizing and understanding the importance of the position
What is a leader?
A person who leads or directs a unit
Unit members rely on a company officer’s what?
Knowledge and skills as a leader
What is the company officer’s most important task?
Ensure the safety of the unit’s personnel
New company officers need to recognize that they are both a ___________ and a ____________.
supervisor and subordinate
Officers should not publically question or criticize policies or orders they believe to be unfair as this does what?
Provides a negative example for both subordinates and peers
Challenges a new officer will encounter consist of concepts such as:
Leadership–Ethics–Supervision–Responsibility–Authority
The challenge for newly promoted officers is to make the change from unit member to what?
Unit Leader
When might authoritative leadership take a secondary role?
When subordinates express safety concerns
Perceptions are __________, often based on _________, not facts.
Subjective——Emotions
Making sweeping changes to a unit can be?
Unsuccessful and cause the unit to suffer