IFSTA Company Officer Flashcards
What is the first level supervicsor in the hierarchy
company officer
what is the NFPA standard for fire officer
1021
NFPA levels of management
level 1 - first line supervisor (company officer)
level 2 - mid level (BC)
level 3 - first line management (administrative chief)
level 4 - executive fire officer (chief)
What is the largest group of supervisors
captains
what is a “line function”
provide service directly to external customers based on the organizations mission statements and goals
what is a “staff/support function”
provides service to the line units, based on the organization objectives and goals
how are knowledge and skills developed
from manuals and courses
how are abilities developed
based on experience and work ethics
what is there difference between training and education
training emphasizes job specific objectives
education emphasizes knowledge based objectives
leader definition
a person who leads or directs a unit
supervisor definition
a person who is responsible for directing the performance of other people or employee
what is the company officers most important task
crew safety
questions or criticism of policies should go where
to the administration in private, not publicly
company officer is the link between…
the unit and the organization
manager definition
individual who accomplishes organizational objectives through effective and efficient handling of material and humans
chain of command definition
order of rank and authority in the fire and emergency services
what does authority refer to
the legal ability of an individual to make decisions
what must you make sure when delegating
the employee is capable of doing the job
what does authority go hand in hand with
responsibilty
what is unity of command
each person must have only one boss
sidestepping defined
going around a link in the chain of command to deal with an issue
what is functional supervision
allows a worker to report to more than one supervisor
what is division of labor
dividing large jobs into smaller jobs
what is mutual aid
predetermined agreement made upon request
what is automatic aid
predetermined agreement automatically dispatched
what makes outside aid different
services are usually paid for
supervisor vs manager
supervisor oversee individuals, managers oversee projects or programs
what is the best way to combat “group think”
team diversity
What are SMART objectives
specific, measureable, attainable, realistic, timely
what does effective feedback need
to be positive, immediate, direct, and frequent
four management functions
planning, organizing, directing, controlling
four criteria needed for a hostile work environment
discriminatory, pervasive, severe, employer knew but didn’t intervene
what are the six steps to conflict resolution
identify the problem diagnose the problem determine correct response alternative options convert decision to action implement the decision
what is the main purpose of discipline
educate
what should all discipline start with
gathering information
preventative vs corrective action
corrective is always done in writing
what is a grievance
a complaint against management
according to studies, how much can nonverbal communication transmit
93%, 55% is body language, 38% is vocal tone and inflection
components of active listening process
input, evaluating, responding
what kind of speeches are there
persuasive, informative, instructional
are memos and emails public documents
yes
what do policies define
what must be done
what do procedures describe
steps required to comply with the policy
what two things must communication procedures accomplish
common terminology, periodic progress reports
what are the 5 c’s of radio communications
conciseness, clarity, confidence, control, capability
how long are medical records kept for
duration of employment plus thirty years.
risk management defined
analyzing exposure to hazards, implementing risk management techniques and monitoring there results
operational risk management process
SA, hazard assessment, hazard control, decision point, evaluate
what is the leading injury
sprains and strains
where do the major of injuries occur
fire attack and search and rescue techniques
in a fire, whats the maximum survival fire for civilians
10 minutes
when do the major of LODD occur
within the first 12 minutes on scene
how many firefighters does it take to rescue 1 downed firefighter
16 firefighters 35 minutes
how often should company officers address safety issues with there crew
each shift
what is included in the fire service workplace locations
facilities, emergency scene, en route to and from the scene
what helps prevent unsafe acts on the foreground the most
training
best method for ensuring the safest workplace facility
proper maintenance
most common cause of firefighter fatalities
cardiac arrest
first duty of the company officer if a workplace injury occurs
immediate and appropriate medical attention
4 step method of instruction
prep, presentation, application, evaluation
when should a correction be made during a training excercise
as soon as possible
what is the recommended student to teacher ratio
one to five
all company level training must be…
documented
diversity definition
the inclusion of people of different races or cultures in a group or organization
first skill a company officer needs when dealing with an irate citizen
effective listening
two purposes of safety inspections
ensure fire code requirements, provide safety education materials
exigent circumstances must have one of three things…
imminent danger to people, evidence may face imminent destruction, suspect may escape
two organizations that develop model building codes
NFPA, international code council
what are the three contents-hazard classifications
low, ordinary, high
placard colors and materials
red - flammable liquids orange - hazardous machinery yellow - physical hazards/corrosive green - safety equipment blue - safety information
class I standpipe
for firefighters, do not have hose attached
class II standpipe
for building occupants with no experience, usually equipped with hose, not meant for firefighters
class III standpipe
combine I and II
what is needed to make up an automatic sprinkler system
water source, distribution piping, one or more sprinkler heads
are pre incident surveys intended to find violations
no, thats what inspections are for
can you combine pre incident surveys and inspections
ideally no
can solar panels stay energized even after the service drop is turned off
yes
what is a plot plan
architectural drawing showing the overall project layout from directly above
what types of violations should be corrected immediately if found while doing a pre incident survey
only life safety hazards
during pre incident planning what do you need prior to taking photos and videos
owners and occupants consent
NFPA 704 colors and numbers
Red - flammability
Yellow - instability
Blue - Health
4 is bad, 0 is no hazard
how soon can flashover occur
within 5 minutes
according to NFPA what is the upper human survivability limit
212 degrees
2 questions to determine occupant profile
are there victims trapped?
is it reasonable to assume they are still alive?
what is CRM
crew resource management is a system that optimizes the utilization of all available resources, personnel, and equipment, in order to promote safety, and improve operational efficiency
first three IC rules of engagement
conduct 360, determine occupant survival profile, implement a safe action plan after risk assessment
company officers must use what on all sized incidents
ICS
how often is a new IAP made on an incident
every operational period
when is unified command necessary
when an incident involves or threatens to involve more than one agency.
who is responsible for accountability
first arriving company officer
incident priorities
life safety, incident stabilization, property conservation
what is FPODP
facts, probabilities, own situation, decision, plan of attack
what is the most common and best way to control the scene
establish operating zones, hot, warm, cold
what operational zone are the ICP and the PIO located
cold zone
what PPE is worn in the warm zone
full PPE
difference between smoke explosion and backdraft
backdraft is gases igniting because they are oxygen deficient and oxygen is introduced, smoke explosion is gases igniting when introduced to an ignition source
when does backdraft occur
in the decay stage
what can make smoke white during a structure fire
cold temperatures
how far apart are modern trusses generally apart
24 inches
5 steps of the planning p
size up, objectives and strategies, IAP, make assignments, evaluate
on arrival what must the company officer do, per IFSTA
arrival report
strategic goals
overall plans
tactical objectives
specific statements of measurable outcomes
what must be done when switching from one attack mode to another
communicated to all people on the fireground
what needs to happen to evidence before the scene is turned over
marked, tagged, and photographed
what is a formative evaluation
continuous, ongoing, repeated
what is a summative evaluation
final eval such as end of probation or annual EPR
what is the four stages of change grief
denial, resistance, exploration, commitment
should discipline be a quick decision
no, its not like fireground its like a hazmat. you have time to gather information
what does progressive discipline usually start with
training and education
what is competency
basic skills knowledge to meet minimum requirement
what is proficiency
high level of skill obtained by additional practice and experience
