IDEALS Flashcards
What model is relevant to professionalism?
Ramsey model
What are the 11 attributes of professionalism in the Ramsey model?
- Safe practitioner
- Trustworthy
- Honest
- Respect towards patients + colleagues
- No prejudice
- Reflective practitioner
- Self-awareness
- Cultural awareness
- Unprofessional appearance
- Morality
- Altruism
What are the 3 types of unprofessional behaviour?
- Can’t
- Won’t
- Oops!
What is the explanation and remediation of the ‘can’t’ type?
Explanation - does not have skills or knowledge to follow rules
Remediation - empathic approach. Training. They usually become good role models
What is the explanation and remediation of the ‘won’t’ type?
Explanation - know the rules + have the skills. Don’t believe in following rules. No remorse shown. Can be associated with psychiatric problems + substance abuse.
Remediation - success dependent on level of insight. Often ends in disciplinary action.
What is the explanation and remediation of the ‘Oops!’ type?
Explanation - knows the rules + usually follows them but sometimes fails to live up to expectations. Usually show remorse.
Remediation - understand the underlying reasons e.g. overworked/stressed/upset. Support + help with self-awareness.
Define: probity
Being honest + trustworthy and acting with integrity
Describe the theory of planned behaviour
Attitude toward act or behaviour/subjective norm/perceived behavioural control –> behaviour intention –> behaviour
Define: advocacy
Speaking up for someone else, in particular someone with little power
Define: direct advocacy
The interests of individual patients or specific groups of named patients are represented to decision-makers (either by an advocate or self-advocacy)
Define: public policy advocacy
The advocate is seeking changes to an aspect of the system to benefit patients generally or particular groups of patients
What legislations are relevant to information governance in NHS?
1990 Health Records Act
1997 Caldicott Report on patient confidentiality
1998 Data Protection Act
What is the difference between groups and teams?
Groups:
o Group members are more likely to work independently
o Group members may communicate poorly
o Group members sink or swim by themselves
o Group members lack commitment
o Group members only take responsibility for their own tasks
Teams:
o Individuals collaborating towards a common goal
o Good, easy and informal communication
o Invested participation in work
o Advice and support across team members
o Shared commitment to all members of the team and specific goals
o Responsibility, blame and success are shared
Describe Maslows Hierarchy of Needs
- Self-actualisation - reaching potential
- Self-esteem - confidence/self-belief
- Belonging - social relationships
- Safety - personal security
- Physiological needs - food, water, etc
What are Tuckman’s stages of teamwork?
- Forming - beginning, polite stage
- Storming - becoming more familiar, less tolerant
- Norming/performing - accepting differences, productive
- Mourning/adjourning - sense of loss on moving on