HR management chapitre 8

Question 1

What is the concept of competency capital?

Answer 1

It is the sum of competencies an employee masters at a given time.

Question 2

What is the concept of competency development activity?

Answer 2

It is a tool used by an individual or organization to acquire or develop a competency.

Question 3

What is the concept of potential?

Answer 3

It is an indivual’s personal resource pool, indicative of their ability to succeed in a future professional activity.

Question 4

What are the steps that a manager should follow during the competency development process?

Answer 4

• He should reflect on his department’s operation and on his employee’s professional growth.
• He should determine competencies to develop.
• He should choose learning strategies.
• He should support the transfer of learning.
• He should evaluate development activities.

Question 5

What is the concept of versatility?

Answer 5

It is the aptitude of an employee to accomplish efficiently several tasks or to occupy several posts of comparable levels.

Question 6

What is competency?

Answer 6

It is the ability to act effectively in the framework of one’s professional activity.

Question 7

What is the component of competency?

Answer 7

• Knowledge
• Skills
• Attitudes

Question 8

What is the life cycle of a competency?

Answer 8

• Acquisition
• Optimization
• Obsolescence

Question 9

What is acquisition in the life cycle of a competency?

Answer 9

An employee becomes acquainted with new knowledge or a new skill, or works at adopting new attitudes on the job.

Question 10

What is optimization in the life cycle of a competency?

Answer 10

An employee is fully operational and applies competencies on a daily basis. It is during this phase that employers can recover their investments.

Question 11

What is obsolescence in the life cycle of a competency?

Answer 11

It is a competency that loses its relevance more or less rapidly. It needs to be updated or simply replaced.

Question 12

What is a non-competency zone?

Answer 12

It is a field of activity where a person lacks competency, either completely or partially.

Question 13

What are the criteria necessary to evaluate the quality of a competency?

Answer 13

• relevance
• timing
• Critical mass

Question 14

What is the relevance of a competency?

Answer 14

It is the extent to which a competency responds to what is at stake in a situation.

Question 15

What is the timing of a competency?

Answer 15

It is the characteristic of a competency that is delivered “just in time”.

Question 16

What is the critical mass of a competency?

Answer 16

It is the intensity of the competency to be developed in order to have a significant effect on improving performance.

Question 17

What is the competency assessment?

Answer 17

It evaluates the degree of mastery (beginner, advanced or expert level) an employee has reached for each competency in his/her profile.

Question 18

What are the 2 options for a manager to make a development plan?

Answer 18

• He can negotiate an individual development plan with each employee. This is a psychological contract.
• He can create a global development plan for your department, detailing the objectives, targets, and methods for the various development activities that are scheduled for the year to come and, if appropriate, subsequent years.

Question 19

What is a psychological contract?

Answer 19

It is the unofficial agreement about contractual obligations between an employee and his/her manager.

Question 20

What is the transfer of learning?

Answer 20

It is the process of mobilizing competencies acquired during a learning activity in the work performance.

Question 21

What is the concept of competency monitoring?

Answer 21

It is an attitude of being constantly on the lookout for anything that might affect competency capital.