Chapitre 4

Question 1

What is staffing?

Answer 1

It is the process of filling a vacant position.

Question 2

What are the components of staffing?

Answer 2

• Personnel planning
• Recruitment
• Selection
• Orientation

Question 3

What is personnel planning?

Answer 3

It is the process of determining the number of positions and people needed, as well as their competency profiles.

Question 4

What is recruitment?

Answer 4

It is the activities undertaken to attract qualified candidates.

Question 5

What is selection?

Answer 5

It is the activities undertaken to choose the one person among all the candidates who best fit the competency profile.

Question 6

What is orientation?

Answer 6

It is the activities undertaken to make sure the new employee quickly becomes efficient in his/her job.

Question 7

What are personnel needs?

Answer 7

It is the number of full-time positions and competency profiles required to successfully carry out the organization’s activities.

Question 8

What are the 2 types of planning?

Answer 8

• Quantitative planning (have enough people at the right time).
• Qualitative planning (have the right people with the necessary competencies to do their jobs).

Question 9

What are the personnel needs factors?

Answer 9

• Expected changes in activity (increase in activities, growth in sales, etc.)
• Structural changes (expansion project, merge with another department, etc.)
• Constraints or opportunities (diversification of employees, presence of competitors, etc.)

Question 10

What are the types of staff movement?

Answer 10

• Resignation
• Retirement
• On leave
• Promotion
• Demotion
• Dismissal
• Permanent layoff
• Layoff

Question 11

How do you determine the list of available personnel?

Answer 11

List of employed personnel - departure + arrivals

Question 12

What is a job analysis?

Answer 12

It is to gather information on tasks and responsibilities involved in a position, as well as the work context.

Question 13

What is a job description?

Answer 13

It is the synthesis of the information collected during the job analysis.

Question 14

What is the first step in qualitative personnel planning?

Answer 14

It is to describe the tasks performed by the person who holds the position.

Question 15

What is a competency profile?

Answer 15

It is a list of characteristics that will result in work well done.

Question 16

What are the competency categories?

Answer 16

• Knowledge (learning)
• Skills (ability)
• Attitudes (behavior)
• Other job requirements

Question 17

What is a selection criterion?

Answer 17

It is a competency used to screen candidates during the selection process.

Question 18

What are 3 questions that should be asked to establish the selection criterion?

Answer 18

• Is competency critical?
• Is the competency necessary at the beginning of the job?
• Does the competency allow us to evaluate applications?

Question 19

What is a competency indicator?

Answer 19

A parameter used to assess whether a person possesses a given competency—for example, a specific degree or diploma.

Question 20

What are the types of websites that you can make recruitment on?

Answer 20

• Private recruitment websites.
• The organization’s website.
• Government websites.

Question 21

How can you recruit candidates?

Answer 21

• Internal recruiting (inside your organization)
• Websites
• Social media
• Print medias
• Private recruitment agencies
• Public agencies and bureaus
• Job fairs
• Educational institutions
• Professional associations and unions
• Networking
• Writing a job posting

Question 22

What criteria need to be considered when job posting in print media?

Answer 22

• Candidate profile
• Job location
• Recruitment budget
• Lead time
• Type of advertisement

Question 23

Give examples of private recruitment agencies.

Answer 23

• Employment agencies (they will give you a bank of applicants that fits your criteria).
• Temporary employment agencies ( (they help fill temporary vacant jobs).
• Executive search firms (Head-hunter, recruiting specific personnel with specialized expertise)

Question 24

What are the 4 main types of job fairs?

Answer 24

• Campus job fairs (adequate to recruit students).
• Open job fairs (target no particular skills).
• Specialized job fairs (target specific groups of people).
• Virtual lounges (online recruitment fairs).

Question 25

What are the 2 practices of networking?

Answer 25

• Recommendations made by personnel.
• Unsolicited applications (if your company has a good reputation, you might receive many unsolicited applications.)

Question 26

What is the AIDA model?

Answer 26

• Attract the attention of potential candidates.
• Spark their interest by clearly identifying the ideal candidate profile and the industry involved.
• Create a desire for them to apply.
• And give them the information they need to take action.

Question 27

What is the essential information you need in a job posting?

Answer 27

• Overview of the organization or industry.
• Job title.
• Job description.
• Competency requirements.
• Job location.
• How to apply.
• Particular working conditions.

Question 28

What is the complementary information that you can add to a job posting?

Answer 28

• Name of the company.
• Compensation and benefits.
• Commitment to employment equity.