HR management chapitre 10 Flashcards
What is a workplace accident?
It is an unforeseen and sudden event occurring to a person due to, or during, his/her work that results in an employment injury.
What is an occupational disease?
It is a disease contracted during occupational activities, which is characteristic of a certain type of work or directly related to the risks peculiar to that work.
What is an occupational injury?
It is an occupational injury or disease that occurs as a result of an accident at work or an occupational disease, including relapse, recurrence or aggravation (RRA).
What is psychological harassment?
It is any vexatious behaviour, in the form of repeated and hostile or unwanted conduct, verbal comments, actions or gestures, that effects a employee’s dignity or psychological or physical integrity and that results in a harmful work environment.
What is the ITEM method?
It is a method used to carry out an analysis of tasks. The letters are standing for the following:
- Individual (training, supervision, compliance, experience)
- Tasks (procedures, work, frequency)
- Environment (condition, temperature, humidity, contaminants)
- Material (tools, equipment, vehicles)
What are the 6 main risks?
- Chemical risks
- Biological risks
- Physical risks
- Ergonomic risks
- Psychosocial risks
- Safety risks
What is burnout?
It is a state of intense exhaustion where one has the impression of losing control over one’s work and being unable to achieve concrete professional results. Often, burnout is defined by 3 components: emotional exhaustion, depersonalization, and loss of personal achievement.
What is stress at work?
Work-related stress is the reactions that employees can have when faced with work demands and pressures that do not match their knowledge and abilities and that challenge their ability to cope.
What are the 3 major responsibilities that managers have to assume in the area of occupational health and safety?
- Prevention
- Managing Situations
- Follow-up and Remediation
What is the concept of ergonomics?
It is the scientific discipline that analyzes the relationship between human beings and their work environment in order to improve workers’ well-being and overall system effectiveness.
Give 3 examples of sources of demotivation and frustration in the workplace.
Monotony, repetition and fragmentation.
What are the 4 conditions regarding harassment?
- It is unpleasant behavior that is repeated or serious.
- It is hostile and unwanted.
- It affects dignity or psychological or physical integrity.
- It makes the work environment harmful.
What are the employer’s psychological harassment obligations? Give examples of each section.
The employer’s commitment has 3 sections:
- Talk about it (inform, promote awareness, draw attention to, consult)
- Act (intervene, settle, support, improve)
- Detect risk factors (List, evaluate, correct monitor)
