HPM 22.8

Question 1

The CHP is the primary law enforcement agency responsible for providing ___, ___, and ____ to the public.

Answer 1

safety, service, and security

1-3 (1a)

Question 2

In the case of ethnic minority communities, ___ and ____, along with a more responsive approach, can defuse and overcome such problems as lack of trust, language barriers, and cultural differences.

Answer 2

Empathy and understanding

1-3 (1c)

Question 3

Community outreach promotes a _______________ to solving the problems of the community through the development and use of partnerships with community and service organizations, community members, and other public and private entities.

Answer 3

new and innovative

1-4 (3a)

Question 4

The pillars of community outreach are ______ ______ and ______ _______.

Answer 4

community partnerships and problem solving

1-4 (4a)

Question 5

The Office of Community Outreach and Media Relations (COMR) ___ __ utilized by all employees as a resource for enhancing the Department’s public relations activities.

Answer 5

may be

1-10 (7a)

Question 6

The ____ is responsible for oversight and coordination of the Department’s community outreach program activities. This responsibility is delegated to COMR.

Answer 6

Deputy commissioner

1-10 (7b)

Question 7

Supervisors ___ ensure that assigned personnel are directing traffic safety activities that will support long-term community involvement, build community partnerships, and involve active problem-solving techniques and promote departmental traffic safety programs.

Answer 7

SHOULD

1-13 (4)

Question 8

CHP employees ___ ___ participate while on duty in parades, community or organization celebrations, or advocacy events without prior approval of their commander.

Answer 8

SHALL NOT

4-3 (b)

Question 9

CHiPper has been the CHP’s mascot since ____.

Answer 9

1995

Question 10

Commands that have identified a ___ or greater public contact rate in any non-English language, shall translate all public documents into those languages.

Answer 10

5%

12-4 (4c)

Question 11

The use of any official CHP insignia decals must be approved by the ____ _____.

Answer 11

Commissioners office

14-3 (1b)