Housing Maintenance, Repair and Improvement Flashcards

1
Q

What is the Decent Homes Standards

A

TheDecent Homes Standardis atechnical standardforpublic housingintroduced by theUnited Kingdomgovernment. Aims to provide a minimum standard of housing conditions for all those who are housed in thepublic sector- i.e.council housingandhousing associations.

The criteria for the standard are as follows:

it must meet the current statutory minimum standard for housing
it must be in a reasonable state of repair
it must have reasonably modern facilities and services
it must provide a reasonable degree of thermal comfort.

The current DHS does not explicitly mention damp and mould but it is covered by the Housing Health and Safety Rating System (“HHSRS”).

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2
Q

Tell me about the Homes (Fitness for Human Habitation) Act 2018

A

The Act amends the Landlord and Tenant Act 1985 to require that residential rented accommodation is provided and maintained in a state of fitness for human habitation.

Your landlord must make sure that your home is ‘fit for human habitation’, which means that it’s safe, healthy and free from things that could cause you or anyone else in your household serious harm. For example, if your house or flat is too cold and you can’t heat it, this can affect your health.

he Homes Act applies to tenants who live in social or privately rented houses and flats.

If rented houses and flats are not ‘fit for human habitation’, tenants can take their landlords to court. The court can make the landlord carry out repairs or put right health and safety problems. The court can also make the landlord pay compensation to the tenant.

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3
Q

What is the The Housing Health and Safety Rating System (HHSRS)

A

The Housing Health and Safety Rating System (HHSRS) is a risk-based evaluation tool to help local authorities identify and protect against potential risks and hazards to health and safety from any deficiencies identified in dwellings.

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4
Q

What is HHSRS?

A

HHSRS was introduced under the Housing Act 2004 and applies to residential properties in England and Wales.

This assessment method focuses on the hazards that are present in housing.

Tackling these hazards will make housing healthier and safer to live in.

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5
Q

What are CDM?

A

The Construction, Design and Management Regulations 2015 (CDM 2015)

CDM 2015 are the regulations governing health and safety (amongst other things) on a construction project.

It is not about creating unnecessary and unhelpful processes and paperwork, but choosing the right team and helping them work together to ensure health and safety.

As a property management surveyor, you need to do the following:

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6
Q

Best Practice CDM tips

A

Ensure adequate welfare facilities on site.
communicate with designer and buildling contractor.
Ensure construction phase plan is in place.
Keep the health and safety file.
always allow adequate time.

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7
Q

When do you need an F10?

A

For some construction work that lasts longer than 30 days with more than 20 workers working at the same time, or involves 500 person-days of work, you need to notify HSE of the project as soon as possible before construction work starts.

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8
Q

What are the responsibilities of the Control of Asbestos Regulations (CAR 2012)

A

These are the responsibilities according to the Control of Asbestos Regulations (CAR 2012)

Risk assessment – Make sure that a risk assessment is carried out before any work starts.

Competent contractor – A landlord must appoint a competent contractor to carry out repairs or other work. Landlords cannot simply leave matters to contractors.

Due diligence checks – A minimum requirement is for landlords to carry out due diligence checks to ascertain that a contractor is competent.

Presence of asbestos – Any information about the presence of asbestos known to the landlord must be passed onto the contractor.

Compliance with CAR 2012 – A landlord, who is an employer or who is self-employed, must additionally ensure that the Control of Asbestos Regulations is complied with in the case of domestic premises, including common parts.

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9
Q

Explain the Regulatory Reform (Fire Safety) Order 2005

A

requires a fire risk assessment to be carried out in blocks of flats or a building containing common parts of two or more dwellings.

The duty is on the “responsible person” who will generally be the person responsible for managing the common parts.

This can include the freeholder, a Right to Manage Company, a Residents Management Company or managing agents contracted to act on behalf of any of the above.

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10
Q

What is a stock condition survey

A

It is a survey of property assets to collect information about the condition of stock for a defined purpose.

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11
Q

How is a stock condition survey used?

A

Provide costings for financial planning

Prioritise work by identifying the most urgent works

Implement planned maintenance programmes

Place properties on a scale based on factors such as amenities provided

Feed into valuations

Inform insurers of likely risks and mitigation

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12
Q

What is a Scott Shedule?

A

Scott schedule is ‘…a table, often in landscape format where disrepair/maintenance is itemized in one column with costs specified in another column’.

In other words, it is a quantified costing of works, often arising from dilapidations claims or condition surveys.

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13
Q

What are dilapidations?

A

Dilapidations are breaches of leases due to the condition of the property being leased, either during or at the end of the lease period.

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14
Q

What is Section 20?

A

Major maintenance works in a block of flats will need to go through the complex S.20 notice procedure process.

Qualifying works are proposed works of repair, maintenance or improvement that would cost any leaseholder more than £250.

These are sometimes referred to as major works.

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15
Q

What is the The European Public Contracts Directive

A

The regulations refer to contracts ‘for which public notice is required’.

This is a reference to contracts where the sum involved will be of a level where EU procurement rules apply and the proposed contract must be advertised by public notice in the Official Journal of the European Union (OJEC).

hresholds are updated annually and are expressed in Euros.

At the time of writing, public notice was required for works contracts over £4,551,413 Net of VAT and contracts for the supply of goods or services over £181,302 net of VAT.

These sums have been converted from euros and are subject to change.

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16
Q

JCT Minor Works Building Contract 2016

A

The ‘JCT Minor Works Building Contract 2016’ is used in conjunction with the traditional procurement route only ie. where the work needs to be fully designed and specified prior to work commencing.

There is also a sister contract of the ‘JCT Minor Works Building Contract 2016 with contractors design’ where certain discrete elements of the work can remain the responsibility of the contractor.

This can be used for specialist items (eg. Electrical and plumbing work) or where there is insufficient time for the full design.

The JCT Minor Works contract is commonly used for projects likely to be administered by a qualified surveyor under the following criteria:

Where the work involved is simple in character

Where the work is designed by or on behalf of the client/employer

Where the client/employer is to provide drawings and/or a specification and/or work schedules to define adequately the quantity and quality of the work

Where an architect/contract administrator is to administer the conditions

Where the approximate maximum value is £500k – but this is flexible depending on the complexity of the project

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17
Q

What are articles of agreement in a JCT

A

This section identifies the key parties to the contract and other stakeholders.

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18
Q

What are the contract particulars in a JCT

A

This section contains the all-important contract clauses covering items including:

Carrying out the works
Control of the works
Payment
Injury, damage, and insurance
Termination
Disputes

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19
Q

What is an extension of time

A

This is often a contentious issue as a contractor will often apply for an extension of time as a result of delays to their original programme for various reasons.

It will be the contract administrator’s decision on whether to approve or decline it.

The general rule is that an extension of time should only be issued if the reason is ‘outside of the contractor’s control’ - otherwise known as ‘a relevant event’ which potentially include:

Weather – if the work or part thereof is external

Force majeure – an Act of God

Additional work instructed by the client – this is most common

Others including the client failing to provide the contractor with reasonable access or information

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20
Q

What is practical completion?

A

Practical Completion is a much misunderstood and debated term.

Contract administrators will have different perceptions of what comprises a Practically Complete project, and will often come under pressure from a contractor to agree on Practical Completion as it triggers:

The final payment (known as the Penultimate Payment).

Release of the contractor’s insurance obligations (which may be expensive).

Exemption of the contractor’s liability to pay liquidated damages.

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21
Q

What is the defects liability period

A

The ‘defects liability/rectification period’

The Defects Liability/Rectification period is normally a period of 3, 6 or 12 months, where the contract remains ‘open’ after completion of the work during which the contractor is still liable for rectifying problems (or defects) that have developed following the building work.

Latent defects are defects that occur after the DLP or NHBC warranty period if applicable.

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22
Q

What are defects?

A

Defects are the legal term for work that has not been completed to the agreed specification or work that has subsequently failed whilst still under contract.

23
Q

What is a certificate of making good?

A

This certificate (and also the certificate on ‘Not making good’) needs to be completed by the contract administrator following rectification/failure to rectify defects, and certifies their rectification or otherwise.

These will either trigger the ‘Final payment’ to the contractor or result in withholding money until they are rectified.

24
Q

What is the Contractors construction programme

A

It is important to be aware that the Practical Completion date will be included within the contractor’s construction programme which should be tabled at the pre-contract meeting.

25
Q

What are pre-contract meetings?

A

The contract administrator would have arranged all necessary parties to attend the ‘pre-contract’ meeting to plan the organisational details during the ‘Contract period’.

A standard agenda for a pre-contract meeting will cover issues including:

Health and safety
Access arrangements
Storage
Programme
Valuation and payment arrangements
Site progress meetings
Project insurance
Person in charge
AOB

26
Q

What do you know about current housing policy / law?

A

Numerous pieces of legislation and technical standards:

Decent Homes Standard (2000)
Housing Act 2004 - introduced the “Housing health and safety rating system”
Homes (Fit for Human Habitation) Act 2018

27
Q

How can maintenance be planned for effectively?

A

Knowing your building stock
Likely defects related to the construction
Knowing the budget
Proactively inspected – not responsive to complaints
Establishing regular frequency of maintenance
Knowing life expectancy of components (kitchens, bathrooms etc)
Knowing materials used in maintenance
Prioritising most serious issues

28
Q

What Energy Standards apply to homes?

A

EPC certificates
MEES

29
Q

What are the statutory rights and obligations of landlords/tenants regarding maintenance and improvements?

A
  • Tenancy agreement will act as enforcement for certain repairs for landlords/tenants
  • Defective Premises Act 1972 – duty of landlords to prevent injury/property damage caused by defects
30
Q

What is the “Housing health and safety rating system”?

A
  • Evaluation tool for local authorities to assess risk posed by homes
  • Brought in under Housing Act 2004
31
Q
  1. What do you know about current housing policy / law?
A

Homes (Fit for Human Habitation) Act 2018 – allows tenants to take landlords to court if accommodation not fit for habitation (excessively cold, damp, mouldy, dark)
Decent Homes Standard (2000)
Housing Act 2004

32
Q

What housing standards are you aware of?

A

Decent Homes Standard (2000)
Technical Housing Standards - nationally described space standard
Housing Health and Safety Rating System (HHSRS) – Introduced under Housing Act 2004

33
Q
  1. What are the statutory rights and obligations of landlords/tenants regarding maintenance and improvements?
A

Tenancy agreement will act as enforcement for certain repairs for landlords/tenants
Defective Premises Act 1972 – duty of landlords to prevent injury/property damage caused by defects.

34
Q

What is PPM?

A

Planned Preventative Maintenance

35
Q

How can maintenance be planned for effectively?

A

Knowing your building stock
Likely defects related to the construction
Knowing the budget
Proactively inspected – not responsive to complaints
Establishing regular frequency of maintenance
Knowing life expectancy of components (kitchens, bathrooms etc)
Knowing materials used in maintenance
Prioritising most serious issues

36
Q
  1. What do you know about maintenance contracts / contractors?
A
37
Q

What options do you have for maintenance contracts?

A
38
Q

What do you know about partnership agreements?

A

Is that like Peabody and Axis? Do not know

39
Q

What Energy Standards apply to homes?

A

Minimum Energy Efficiency Standard (MEES) Regulations, EPC certificates

40
Q

What environmental standards apply to housing?

A

Housing Health and Safety Rating System (HHSRS)

41
Q

What did you do to ensure the correct contractor was appointed?

A

Assess each contractor’s strengths/suitability, current live jobs and availability, resources, locality, knowledge of building

42
Q
  1. Give some examples of what you included in a schedule of works
A

Appropriate codes from NHF SOR
Measured quantities
Location of each item/code in property
Written notes for each item with additional information
If necessary, a short accompanying report/instruction

43
Q

What did you mean by “good standard”?

A
  • Tenant satisfaction
  • Quality of workmanship
  • Compliance with original specification
  • Materials used
  • Suitability of outcome relative to requirements
44
Q

What is a repair Vs Improvement

A

What is repair? - Repair is about fixing something that has stopped working properly.

Improvement is about making changes that result in something different from the starting point. This is betterment. This can be fixtures (like boilers) or building fabric (like leaks).

45
Q

What are the three types of planned maintenence.

A

There are three stages planned maintenance programmes:
a. Cyclical maintenance – such as redecoration, servicing and health and safety.
b. Preventative maintenance
c. Responsive maintenance

46
Q

What are the criteria within the decent homes standard?

A

Decent homes: the DHS, which was introduced in 2001 and last updated in 2006, plays a key role in providing a minimum quality standard that social homes must meet.1 The DHS sets out four criteria for evaluating decency
1. it requires that homes are free of serious hazards (criterion A),
2. are in a reasonable state of repair (criterion B),
3. have reasonably modern facilities and services such as kitchens and bathrooms (criterion C),
4. and have efficient heating and effective insulation (criterion D).

47
Q
  1. How did/do you ensure that contractors are competent?
A

All contractors we work with must return a Pre Qualification Questionnaire, with evidence of their insurance cover/policy, case studies of past projects, lists of work specialities, qualifications, certificates, what they possess in-house, lists of subcontractors if they use them, value of jobs. Kept on file, reviewed every few months.
For some more complex jobs, enquiries made ahead of tender regarding their capability for the project.

48
Q

What are the qualities of a CA:

A
  • Knowledge and skill to understand contract provisions
  • Independent & impartial when making decisions
  • Deep knowledge of construction
  • Good record keeping
  • Know project programming.
49
Q

St John’s Grove: What were the key milestones in this project and when did you visit.

A
  • Roof stripping and installation of tin hat.
  • Insertion of steels.
  • Variations – such as pointing to the party wall and chimney stack.
  • Installation of insulation before boarding up.
  • Detailing around mansards.
  • Completion –
50
Q

What are the three stages within a planned maintenence programme?

A

There are three stages planned maintenance programmes:
a. Cyclical maintenance – such as redecoration, servicing and health and safety.
b. Preventative maintenance: dependent on a condition survey prepared by a building surveyor, which forecasts future repair needs and plans the timetable for undertaking work. This could be for the replacement of single glazed windows with double glazing, upgrading facilities or services and refurbishment work.
c. Responsive maintenance: initiated by the building occupier, such as repairing a leak, unblocking drains or undertaking some remedial works to the building.

51
Q

What is the decent homes standard?

A

Decent homes standard – The Decent Homes Standard is a technical standard for public housing introduced by the United Kingdom government. Aims to provide a minimum standard of housing conditions for all those who are housed in the public sector- i.e. council housing and housing associations. The criteria for the standard are as follows:
* it must meet the current statutory minimum standard for housing
* it must be in a reasonable state of repair
* it must have reasonably modern facilities and services
* it must provide a reasonable degree of thermal comfort.

52
Q

Who regulates Peabody?

A

The regulator of social housing.

53
Q

What is the HHSRS

A

HHSRS: The HHSRS is a risk-based evaluation tool to help local authorities identify and protect against potential risks and hazards to health and safety from any deficiencies identified in dwellings. It was introduced under the Housing Act 2004 and applies to residential properties in England and Wales. The HHSRS does not set out minimum standards. It is concerned with avoiding or, at the very least, minimising potential hazards. This means that landlords should review conditions regularly to try to see where and how their properties can be improved and made safer. HHSRS inspections are conducted by trained assessors who will look for any risk of harm to an actual or potential occupier of a dwelling, which results from any deficiency that can give rise to a hazard. They judge the severity of the risk by assessing two things: the likelihood of an occurrence that could cause harm over the next twelve months, and the range of harms that could result.

54
Q

Are you aware of any impending changes to minimum energy efficiency standards?

A

A) Yes I understand the government has recently proposed changes to the EPC requirements for commercial property and buy to let properties which are due to take effect from 2025.
Currently the minimum required energy efficiency rating for domestic rental property requires an E rating however this is expected to increase to a C rating or above from 2025