HMIS DATA QUALITY (CHAPTER 8; PREFINALS)

Question 1

CRM

Answer 1

CUSTOMER RELATIONSHIP MANAGEMENT

Question 2

the overall utility of a dataset as a function of its ability to be processed easily and analyzed for a database, data warehouse, or data analytics system

Answer 2

DATA QUALITY

Question 3

aspects of data quality

Answer 3

1) ACCURACY
2) COMPLETENESS
3) UPDATE STATUS
4) RELEVANCE
5) CONSISTENCY
6) RELIABILITY
7) APPROPRIATE PRESENTATION
8) ACCESSIBILITY

Question 4

can be done to raise the quality of available data

Answer 4

DATA CLEANSING

Question 5

a tool that allows the use of small random samples to distinguish between different groups of data elements (LOTS) with high and low data quality

Answer 5

LOT QUALITY ASSESSMENT SAMPLING (LQAS)

Question 6

LQAS technique has been adopted in the context of what data quality assurance

Answer 6

DISTRICT HEALTH INFORMATION SYSTEM (DHIS)

Question 7

a simplified version of the Data Quality Audit (DQA); allows programs and projects to verify and assess the quality of reported data; aims to strengthen their data management and reporting systems

Answer 7

ROUTINE DATA QUALITY ASSESSMENT (RDQA) TOOL

Question 8

objectives of RDQA

Answer 8

1) VERIFY RAPIDLY
2) IMPLEMENT
3) MONITOR

Question 9

a project management tool that shows how a project will evolve at a high level; helps ensure that a development team is working to deliver and complete tasks on time

Answer 9

IMPLEMENTATION PLAN

Question 10

analyzes information and identifies incomplete or incorrect data

Answer 10

DATA QUALITY TOOL

Question 11

data quality tools

Answer 11

1) PARSING AND STANDARDIZATION
2) GENERALIZED “CLEANSING”
3) MATCHING
4) MONITORING
5) ENRICHMENT

Question 12

ETL stands for:

Answer 12

EXTRACT, TRANSFORM, LOAD

Question 13

integrate profiling, parsing, standardization, cleansing, and matching processes

Answer 13

DATA QUALITY MANAGEMENT (DQM)

Question 14

a class of problem-solving methods aimed at identifying the root causes of the problems or events instead of simply addressing the obvious symptoms; use systematic ways

Answer 14

ROOT CAUSE ANALYSIS

Question 15

practically done by identifying the problem at hand and progressively unveiling the underlying causes by asking “why” five times

Answer 15

ASK “WHY” 5 TIMES

Question 16

technique used to identify the modes in a system failure

Answer 16

FAILURE MODE AND EFFECTS ANALYSIS (FMEA)

Question 17

based on the Pareto principle, which states that 20% of the work creates 80% of the results; helpful when there are multiple causes to a problem

Answer 17

PARETO ANALYSIS

Question 18

In Pareto Analysis, how many percent of the causes involved in the problem should the table reflect

Answer 18

80%

Question 19

diagram shaped like an inverted tree; commonly used in risk analysis and safety analysis; starts by identifying the undesirable result and placing it at the top of the diagram

Answer 19

FAULT TREE ANALYSIS

Question 20

in Fault Tree Analysis, root causes of an undesirable event are determined using this logic

Answer 20

BOOLEAN LOGIC

Question 21

used to get to the root causes of all problems in a system all at once

Answer 21

CURRENT REALITY TREE (CRT)

Question 22

what is the first step in CRT

Answer 22

identify the problem

Question 23

are used in charting problems

Answer 23

‘IF-THEN’ STATEMENTS

Question 24

other term for Fishbone diagram

Answer 24

ISHIKAWA/CAUSE-AND-EFFECT DIAGRAMS

Question 25

Fishbone diagram categorizes the causes into:

Answer 25

1) PEOPLE
2) MEASUREMENTS
3) METHODS
4) MATERIALS
5) ENVIRONMENT
6) MACHINES

Question 26

the diagram lists down all the possible causes categorized, with their sub-causes indicated

Answer 26

FISHBONE/ISHIKAWA/CAUSE-AND-EFFECT DIAGRAMS

Question 27

4 M’s for

Answer 27

MANUFACTURING

Question 28

4 S’s for

Answer 28

SERVICE

Question 29

8 P’s for

Answer 29

SERVICE

Question 30

also known as ‘rational process’

Answer 30

KEEPER-TREGOE TECHNIQUE

Question 31

breaks down a problem to its root cause/s by not only identifying the causes but by appraising the situation as well

Answer 31

KEEPER-TREGOE TECHNIQUE

Question 32

RPR

Answer 32

RAPID PROBLEM RESOLUTION

Question 33

where designated workers gather data analyze their findings

Answer 33

DISCOVER

Question 34

come up with diagnostic plan and carefully analyze the diagnostic data to identify the root cause

Answer 34

INVESTIGATE

Question 35

the problem is fixed and continuously being monitored to double check if the correct root cause was determined

Answer 35

FIX

Question 36

information culture is determined by the following variables:

Answer 36

1) MISSION
2) HISTORY
3) LEADERSHIP
4) EMPLOYEE TRAITS
5) INDUSTRY
6) NATIONAL CULTURE