Healthcare Delivery Flashcards
What law was enacted in 2010 to improve healthcare quality while lowering costs and expanding the Medicaid program?
Affordable Care Act (ACA)
3 main goals of the ACA?
Make health insurance affordable.
Provide protection to people with ACA-funded services.
Expand the Medicaid program to people under 138% of the poverty level.
Sentinel event
Adverse event, shouldn’t occur
What org supports nurses to improve client care through education, certifications, and professional designations?
The American Nurses Credentialing Center (ANCC)
What program recognizes acute care facilities that demonstrate excellence in nursing based upon meeting standards in five categories?
The Magnet Recognition Program
What program is for long-term or outpatient facilities to recognize excellence in nursing?
Pathway to Excellence Program
The Magnet Program identifies-
Client care excellence
Orgs with quality outcomes
Innovations in professional practice
The Pathway to Excellence Program identifies-
Contributions that affect nurses’ well-being
A shared governance structure
A supportive practice environment
What survey tools are designed to evaluate a client’s perception of their experience within the outpatient setting of the healthcare system?
Press Ganey & HCAHPS
Press Ganey is administered =
HCAHPS is administered =
Press Ganey is administered = After visit
HCAHPS is administered = 48 hr to 6 weeks after visit
Press Ganey is administered to =
HCAHPS is administered to =
Press Ganey is administered to = Every client
HCAHPS is administered to = A random sample of clients
Press Ganey is administered by =
HCAHPS is administered by =
Press Ganey is administered by = Email
HCAHPS is administered by = Essentially everything other than an email. (Phone call, mail, mail with phone call follow-up, automated voice message)
Press Ganey is evaluating =
HCAHPS is evaluating=
Press Ganey is evaluating = Healthcare delivery, client satisfaction
HCAHPS is evaluating= Client satisfaction
Government healthcare coverage for a client who’s 65 or over, under 65 with disabilities, or any age with End Stage Renal Disease (ESRD) =
Medicare
What does Medicare consist of?
3 separate parts:
Part A = Hospitalizations, skilled nursing facilities, some hospice care, some healthcare
Part B = Dr’s services, physical therapy, occupational therapy, some healthcare
Part D = Prescription drugs