Health care office Flashcards

1
Q

proffesion is

A

Is an act of declaring belief, faith, or opinion requiring special knowledge or training
service has science of reasoning, formal training, certification, or license.

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2
Q

Professional standing can not take place without

A

training, practice administration and recognition by qualified state approved agencies and governing bodies.

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3
Q

Occupation is

A

provides a product of service

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4
Q

what are not physican pt relationships

A

Exams for life insurance
Expert opinion in workers’ comp and disability cases
Employment physicals
Court ordered exams

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5
Q

relationship stops when the pt hasn’t been seen in

A

3 years

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6
Q

sole proprietorship

A

physician owns and employs, collects and is financially responsible.

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7
Q

partnership

A

2 or more physicians own

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8
Q

corporation

A

someone else or a company owns and the physicians are employees.

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9
Q

3 most important factors in health care are:

A

Cost
Quality
Access

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10
Q

thinks logically yes/no right/wrong

A

rational

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11
Q

instinctive may appear lazy

A

intuitive

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12
Q

feels out the situation nonverbal communication

A

feeler

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13
Q

do, impulsive, oriented, action

A

doer

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14
Q

task driven, timely fashion, don’t sit still

A

pragmatist

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15
Q

tradionalist, follow rules, don’t break them

A

conservator

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16
Q

responcibility, strong will

A

controller

17
Q

defiance, manipulative, good worker skills

A

rebbell

18
Q

missing

A

houdini

19
Q

nice to manger, rude to co workers

A

jekyll

20
Q

social grouping of people based on interests, objectives or goals
Exclude other team members
Create imbalance in the work place

A

cliques

21
Q

It takes 11 positive experiences to neutralize

A

1 negative

22
Q

fringe benefits

A
Paid vacation, holidays, sick days
Medical insurance and prescription plans
Dental and vision plans
Personal days
Tuition reimbursement
Inclement weather days
Pension plans
Profit-sharing
23
Q

usually a result of a great employee evaluation

A

merit raise

24
Q

usually a cost of living raise plus a small percentage

A

fixed pay raise

25
Q

pay is increased by varied amounts

A

flexible pay raise

26
Q

Interview to establish “Chief complaint”

A
Ask appropriate questions for the problem or symptoms
Reason for today’s visit
Onset of symptoms
Description of the symptoms
Duration
Intensity
Frequency
History
Accompanying signs and symptoms
Precipitating/Alleviating factors
Progression
27
Q

telephone diagnosis is not Involved with making

A

diagnosis

28
Q

telephone triage is involved with

A

Involves assessing the patients symptoms to guide the patient to the appropriate level of care.