HAPE exam 1 Flashcards
what does the clinical interview need to incorporate?
both the clinican and patients views of reality, disease, and illness
describe the general structure and sequence of the clinical encounter
- Initiating the encounter
-setting the stage/preparation
-greeting the patient and establishing initial report - gathering information
-initiate information gathering
-exploring patients perspective of illness
-exploring biomedical perspective of disease including relevant background and context - performing the physical examination
- explaining and planning
-provide correct amount and type of info
-negotiate plan of action
-shared decision making
5.closing the encounter
if this is your first time seeing a patient what should you explain?
your role, your status as a student, and how you will be involved in their care
what kind of language should you use when referring to patients with disabilities?
“people first” language
what is a good way to establish the agenda for the patient ecounter?
begin with open ended questions that allow full freedom of response: ex; “what are your special concerns today”
how should you invite the patients story?
encourage patients to tell their stories in their own words, using an open ended approach
train yourself to follow the patients lead
what is a mnemonic that explores the patients perspective of disease?
FIFE
f- the patients feelings
i-the patients ideas about the nature and cause of the problem
f-the effect of the problem on the patients function
e-the patients expectations of the disease
what percentage of patients in primary care practice have anxiety and depression?
30-40%
responding to emotional cues using nurse statments
N-name “that sounds like a scary experience”
U- understand “its understandable that you feel that way”
R- respect “youve done better than most people would do with this”
S- support “I will continue to work with you on this”
E- explore “how else were you feeling on this”
what is teach back?
it is NOT a test of the patients knowledge, but rather a test of how well you explained things in a manner your patient understands
steps of the teach back method/ how to use it and get comfortable with it
-plan your approach
-chunk and check (dont wait until end of visit)
-clarify and check again
-start slowly and use consistently
-practice
-use the show me method
-use handouts along with teach back
what is the pinnacle of patient centered care? what is the 3 step process
shared decision making;
1- introducing choices and describing options
2-exploring patient preferences
3- moving to a decision or giving pt more time if needed
why should you do self reflection after closing the encounter with a patient?
self reflection is a continual part of professional development in clinical work. it brings a deepening personal awareness to our work with patients.
what are the disparities in health care?
social determinants of health, racism and bias, cultural humility
what are the social determinants of health?
neighborhood and built environment, health and health care, economic stability, education, social and community context
skills and practices to migrate bias in your clinical encounters
- reflect on patterns of emotion and behavior
- pause before starting an encounter and prepare for potential triggers of bias
- generate alternative hypotheses for bias anchored in behavior
- practice universal communication and interpersonal skills
- explore your patients identities
- explore your patients experiences of bias
what are the 3 dimensions of cultural humility?
1- self awareness
2- respectful communication
3- collaborative partnerships
what are the 5 Rs of cultural humility
Reflection
Respect
Regard
Relevance
Resiliency
guiding questions in assessing the role of spirituality in your patient
-what values guide your patients healthcare decisions?
-how do patient spiritual beliefs and practices influence how they cope with their illness and care for themselves?
-does your patient have spiritual struggle or distress and need a referral to a chaplain?
what are the core values of medical ethics?
1-nonmaleficence
2-beneficence
3-respect for autonomy
4-decisional capacity
5-confidentiality
6-informed consent
7-truth telling
8-justic
what are the elements of decisional capacity?
Patients must have the ability to:
1-understand info about diagnosis or treatment
2-appreciate their situation
3-use reason to make a decision
4-communicate their choice
skilled interviewing technique
active or attentive listening, guided questioning, empathetic responses, summarization, transitions, partnering, validation, empowering the patient, reassurance, appropriate verbal communication, appropriate nonverbal communication
how do you express empathy?
you must first recognize the patients feelings, then actively move toward and elicit emotional content
what are techniques for empowering the patient?
1 evoke the pt persepctive
2convey interest in the person
3 follow the pt lead
4 elicit and validate emotional content
5 share info with the pt
6 be transparent with clinical reasoning
7 reveal limits of ur knowledge
what does appropriate verbal communication include?
using understandable and nonstigmatizing language
what are examples of nonverbal communication
body orientation, gaze orientation, head nodding, posture, tone of voice, use of silence, use of touch
guidelines for broaching sensitive topics
be nonjudgmental, explain why you need to know, find opening questions, conciously acknowledge whatever discomfort you are feeling
SPIKES (6 step protocol for delivering bad news)
S- setting up the interview
P-assessing pt perception
I-obtaining the patients invitation
K-giving knowledge to pt
E-emotions and empathetic responses
S-strategy and summary
SBAR (a tool to facilitate interprofessional communication)
S-situation
B-background
A-assessment
R-reccomendation
when treating a deaf patient it is important to:
learn whether they belonged to the deaf culture or the hearing culture when the hearing loss occured
what factors should you keep in mind when adjusting the scope of your history and physical examination?
magnitude and severity of pt problems, the need for thoroughness, clinical setting, primary or specialty care, and time
subjective vs objective info
subjective- symptoms the pt tells you
objective- info from the physical examination that you detect
what should you do when documenting the chief complaint?
make every attempt to quote the pt own words especially if unusal or unique
what is the hpi?
most basic story of pt problem and task of oral and written organization is yours
oldcarts
onset, location, duration, character, aggravating or alleviating factors, radiation, timing, setting
pertinent negatives vs pertinent positives
negatives-expected symptoms or signs that are not present
positives-symptoms or signs that you would expect to find if a possible cause for patients problem were true
what are two validating questions for depression?
1- over the past two weeks have you felt down, depressed, or hopeless?
2- over the past two weeks have felt little interest or pleasure doing things?
gravida and parity
G- number of pregnancies
P-number of delivers (term, preterm, abortions)
allergy vs side effect
allergy-adverse drug reaction mediated by an immune response
side effect- expected and known effect of a drug that in not the intended theraputic outcome
what should be included when documenting medications?
name, dose, route, frequency of use
basic ADLS
ambulating, feeding, dressing, toileting, bathing, transferring
instrumental ADLS
using the phone, shopping, preparing food, housekeeping, doing laundry, using transportation, taking medicine, managing money
sample questions to ask about pt sexual orientation or gender identity
-how would you describe ur sexual orientation
-how would you describe your gender identity
-what is the sex on your original birth certificate
what is the CAGE questionarre used for?
used to detect alcohol abuse
cuttting down
annoyance when criticized
guilty feelings
eye openers
2 or more is positive
pack years
calculated by multiplying the number of packs of cigarettes smoked per day by the number of years the pt has smoked