Handout 9 Flashcards

1
Q

means recognizing the possibility of injury, damage or loss, and having the means to prevent it or provide insurance. This must considere financial, legal, physical, and intangible risks (such as damage to reputation) for meetings, incentives, conventions, and expositions (MICE).

A

Risk management

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2
Q

This is the possibility that a crisis, emergency, or disaster may occur. It is not the crisis, emergency, or disaster itself, but only to the possibility of their occurrence.

A

Risk

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3
Q

This is an incident characterized by having a small chance of occurring, but when it does, it carries significant risk that threatens the existence of an entity.

A

Crisis

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4
Q

This is an instance that is unforeseen and has significant impact such as mortal injury, property damage, and will result in the suspension of the activities of an entity.

A

Emergency

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5
Q

This is an incident that has high impact, occurs abruptly, is unforeseen, and usually results in significant loss or damage.

A

Disaster

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6
Q

has to be assigned to develop a risk plan. RISK management Is not just the lob of security personnel or the venue or the insurance company. The event organizer has a legal and ethical obligation to take an active role in risk management.

A

Creating a risk management team

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7
Q

Once the risk team has been assembled, the first task is to brainstorm a comprehensive list of risks that could happen and will affect the event, the team, and its stakeholders.

A

Conducting risk assessment

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8
Q

Brainstorming all possible risks associated with the event can yield a daunting list of possibilities ranging from minor

A

Performing risk analysis

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9
Q

Once the event organizer has determined the team that will write the plan (and/or a separate team that will implement the plan on-site if something happens), they are finally ready to write the plan itself.

A

Developing a risk management plan

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10
Q

This section will need to change with each event held.
Intangibles such as the event goals and objectives, and a description of the event attendees should be included in this section as well as the date/s, duration, schedule of activities, and the like.

A

Summary and description of the meeting

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11
Q

This section should include the names, the role of each member, and their contact numbers. Sample roles might include monitoring the news on the pending risk (crisis, disaster or emergency), communicating with media, staff, venue representative, and emergency response services, and managing appropriate response: evacuation, shelter in place

A

Risk team and response team

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12
Q

These are categorized by cause (natural, human-caused, or
technological) or response (evacuation, shelter in place, first aid). These must be written in simple,
easy-to-follow steps.

A

Emergency response procedures

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13
Q

This section will also have to be changed and customized for each event facility
(e.g., function hall, outdoor space, classrooms, etc.). There may be multiple facilities used for a single event. This will include contact information for key facility representatives, floor plans, evacuation
routes, emergency exits, and location of emergency equipment.

A

Facility information

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14
Q

This includes staff of both the event organizers and the facility, emergency
services, attendees’, and their emergency contacts.

A

Communication list

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15
Q

This section includes, at a minimum, an incident report form, lists of nearby
emergency services (e.g., 24-hour medical and dental clinics), and other forms of information that may
be needed by the event organizer, the venue, or the vendors in case of a crisis.

A

Forms and appendices.

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16
Q

Contingency plans must be developed for the risks that need
management.

A

Providing mitigation activities

17
Q

Buying this is a way of shifting the financial risk of loss, injury or damage to the company. It is a payment guarantee in case a risk indeed happens.

A

Insurance

18
Q

it is a binding agreement between two (2) or more persons or parties, especially one that has been written and is legally enforceable.

A

Contracts.

19
Q

The risk management plan can only be useful if it is easily accessible and if people are familiar with its contents. The time a crisis occurs is not the time to find out what is actually in the plan. Key people, both at the event (i.e., the safety and security/general services committee) and back at the office (if such exists), should have copies of the plan in a 1- to 1.5-inch red binder (red is used for easier visibility and as an indicator for risk-related documents/reports) or an electronic equivalent kept close to them or where they can easily access it.

A

Implementing the plan

20
Q

(in a class setup, the committee head for safety and security/general services), together with the response team, must be determined to be in charge of responding to all crises in an event. This person ensures that everyone has and plays their assigned role during cases of emergency, disaster, or crisis.

A

incident commander or safety officer

21
Q

should set out the event organization’s commitment to health and satetv. However. the internal Is likely to be difterent from the one that will be created specifically for a planned event.

A

Health and safety policy

22
Q

It contains the health and safety policy of the event and the organization. This must be distributed to all those working at the event (preferably at the pre-event briefing or meeting).

A

Event safety memo

23
Q

For every aspect of health and safety, the event organization should have a procedure for reporting incidents and occurrences. It should be clearly stated in the Event Safety Memo
how and to whom individual incidents should be reported.

A

Reporting procedures

24
Q

If the event’s location is an existing venue, these will likely have in place. Ensure that the whole event organization is aware of these and are also incorporated into each committee’s planning.

A

Normal operating procedures

25
Q

is essential to ensure effectiveness. Inspections of the event site should take place before (during ocular visit) and during the event, and when the attendees have left the event venue premises. These inspections should be performed by the event organizers and their contractors.

A

Monitoring and inspections

26
Q

This health and safety element depends entirely on the type, scale, and complexity of the event. For larger and more complex events, it will be necessary to seek their advice, assistance, and cooperation.

A

Emergency services

27
Q

They may advise on many safety aspects such as audience numbers, crowd control, emergency procedures, communications, traffic management, and emergency service access.

A

Police

28
Q

They may advise on occupant capacity, potential fire hazards, firefighting equipment, equipment locations, emergency access, means of escape, signage, lighting, rendezvous points, pyrotechnic elements, bonfires, and other emergency procedures.

A

Fire brigade

29
Q

Depending on the type and scale of the event, the organizers may require the assistance of the local health board or First Aid organization. It must be available for everyone working on, performing at, competing in, or attending the event.

A

Medical services

30
Q

The easier it is for people to attend the event, the better the overall experience they
will have. Always keep the audience in mind and their potential needs, because a happy, stress-tree attendee is likely to come back to future events.

A

Welfare services

31
Q

This should be supplied at all types of events, particularly at those held outdoors.
Depending on the existing venue services, the event organizer may have access to mains (utility distribution) .

A

Drinking water

32
Q

This facility is necessary if the event is family-oriented. This provides parents or guardians a place to change babies’ diapers and clothes.

A

Baby change

33
Q

If the event anticipates children as attendees, it is crucial to provide an area where they can go or be taken to should they become separated from their parents or guardian.

A

Lost persons or property

34
Q

If the event covers a large area or if there is the potential for people to become separated from their group, provide one (1) or more that is well-signposted. Remember to number these points for identification and to avoid confusion.

A

Meeting points

35
Q

Depending on the complexity, length, and type of event, it may be wise to have a point or points of information. Those staffing these positions should be knowledgeable about the event, the venue, parking and transport arrangements, etc. and must also be kept informed of any program changes that the public needs to know about.

A

Information points

36
Q

Ensure that the area is suitably stocked, secured, and staffed throughout the event. It refers to a facility for temporary safekeeping purposes in a venue. Agree on a policy and procedure on receiving bags, luggage, and other accessories.

A

Cloakroom facilities

37
Q

Good management of these are key issues for events.
Poor planning can lead to unnecessary disruption for those involved in or attending the event as well as the usual day-to-day traffic going to and around the venue or location.

A

Traffic and transport management

38
Q

The size and nature of the event will influence the type and amount of these measures required.

A

Security and surveillance