groups and teams Flashcards

1
Q

what is a group

A

a collection of people who share similar goals and interact with eachother

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2
Q

what are the characteristics of a group

A

collective identity
common goals
shared purpose
group unity

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3
Q

what is team cohesion

A

the strength and extent of interpersonal connection existing amongst the members of the group

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4
Q

what is forming

A

-team members meet and get to know eachother
-roles are unclear and high dependency on leader
-limited cohesion

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5
Q

what is storming

A

-conflict arises as members jostle for positions
-cliques begin to form

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6
Q

what is norming

A

-conflict is resolved
-work towards common goal
-strong social connection between members

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7
Q

what is performing

A

-clear aim and vision
-members are trusted
-leader is used for assistance

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8
Q

what is steiners model of group effectiveness

A

actual productivity=potential productivity- losses due to faulty process

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9
Q

what is actual productivity

A

how the team is actually performing at a given time

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10
Q

what is potential productivity

A

maximum capability of the team

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11
Q

what is faulty process f

A

factors which go wrong in team performance

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12
Q

what are motivation faults

A

when an individual suffers a loss of motivation and reduces effort during a game

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13
Q

causes of motivation faults

A

-low confidence
-negative experiences
-members in team not trying

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14
Q

what are co-ordination faults

A

breakdown in teamwork amongst the group known as the Ringelmann effect

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15
Q

causes of co-ordination faults

A

larger group sizes-resulting in weaker relationships within the groups and poor leadership

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16
Q

who are the four theorists involved in group and team dynamics

A

-Tuckman
-Steiner
-Ringelmann
-Festinger

17
Q

stages of Tuckmans model of group development

A

forming
storming
norming
performing

18
Q

method of reducing faulty processes

A

-give team members individual roles
-highlight performances and feedback
-improve team cohesion by introducing social support and peer pressure