Groups

Question 0

Informal group

Answer 0

Informal language, e.g meeting over lunch, email/text, achieves psychological needs

Question 1

Formal groups

Answer 1

Specific tasks, meetings, to achieve objectives,

Question 2

Group Norms

Answer 2

Type of behaviour of a group. Can change with peer pressure.

Question 3

Effective groups

Answer 3

Committed to objectives, democratic decision making

Question 4

Line authority

Answer 4

Authority over subordinates, delegate authority, long chain of communication, e.g line manager to staff

Question 5

Staff authority

Answer 5

Managers on same level give advice (no authority) e.g marketing manager gives adios to production