Function, Management And Key Terms Flashcards
0
Q
Soft Management
A
Motivation, organisation culture, employee/employer relations.
1
Q
Function?
A
Recruitment and selection, training, health and safety, workforce planning, motivation, trade unions.
2
Q
Hard Management
A
Workforce planning, Training needs Analysis, predict labour turnover. Anticipate recruitment gaps which can be recruited internally- promotions.
3
Q
Hierarchy
A
Levels in the structure
4
Q
Chain of command
A
Number of levels in communicating down or up the hierarchy.
5
Q
Span of control
A
Number of subordinates
6
Q
Authority
A
Power to delegate
7
Q
Delegate
A
Pass on jobs, gives workers responsibility, unless its because mangers don’t have time=resentment and demotivation
8
Q
Centralised
A
Less levels- more equality
