Group process: navigating the dynamics Flashcards

1
Q

What is a primary group

A
  • Primary groups are spontaneous and have informal social processes and structures
  • Membership is automatic, or freely chosen (family group, childhood peer group, neighbours, friendship groups)
  • Our first primary group is our family
  • RNs are both members of groups and facilitators/leaders of groups
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2
Q

What is a secondary group

A
  • Secondary groups exist for a specific purpose; emphasizing completing a job and/or accomplishing specific goals
  • Membership is more selective and the group’s social processes and structures are formalized (a student council, an exercise group, a patients’ rights committee)
  • Specific purpose
  • Usually a selected leader
  • Formal beginning, formal structure, formal end
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3
Q

Definition of a group

A
  • “A collection of persons who engage in repeated, face-to-face communication, identify with each other, are interdependent, and share a common purpose or purposes”
  • Can meet basic individual needs for belonging, security, safety and the opportunity to help others
  • Also shape their members’ thinking and behaviour through internal processes of acceptance and rejection
  • We are all reliant on each other to create this climate of learning and achieve our common goal
  • Can be both constructive positive force or a destructive force, or both
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4
Q

Characteristics that influence/shape functionality of small groups

A
  • Group purpose
  • Group goals
  • Group size
  • Group member composition
  • Group norms
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5
Q

Group purpose

A
  • Want to have a clearly defined group purpose; directs everything that will be going on in the group
  • There are different kinds of purpose

Health education
– knowledge of skills; particular interventions, how to self manage particular issue

Support
– promoting health behaviours and preventing maladaptive coping habits among members; sense of community, compassion and empathy , having suffering witnessed

Socialization
– i.e. music group, help people who have difficulties making connections socially, expressing themselves interpersonally
– based on common interest, facilitate social connections

Psychotherapy
- intention is on having therapeutic benefit related to some sort of mental health issue
- Common experience of mental health issue
– can be health education group or psychotherapy group regarding mental health issues

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6
Q

Group goals

A
  • Achievable, measurable and within the capabilities of the group
  • Goals are tied to particular group’s purpose
  • Needs to be achievable
  • Is it within the capabilities of this group; what do they want to accomplish, what do I want to accomplish
  • Is it realistic given the time and space we have together
  • Make sure it’s not too easy or difficult
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7
Q

Group size

A
  • Dictated by the purpose of the group
  • 6-8 members ideal for therapeutic group
  • 10 members for educational group
  • Group too big; fish bowl effect
  • Too small of a group; also feel on display; is somebody is away, more pressure in terms of participation
  • 10 good for education; generally not disclosing the same intimate information as therapeutic group
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8
Q

Group member composition

A
  • Functional similarity of participants

Who the group members are plays a role in how the group interactions

  • How similar are these participants
  • How well will they be able to share emotionally, psychologically to what is happening to them
  • Risk of functional similarity screening: you can segregate out people who need the service the most who are typically marginalized within society
  • We live and work in a finite society; what are the implications of the people being excluded and where will they go
  • Need to self interrogation of what is at the root of the decision making, what are the implications of the decision making and for whom?
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9
Q

Group norms

A
  • Unwritten behavioural rules of conduct expected of group members
  • Universal norms vs. group-specific norms
  • All about how we conduct ourselves within the group
  • Universal norms – do they exist? Everything needs to be negotiated
  • Our behaviour is governed by the particularities of the group
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10
Q

Group dynamics

A
  • Communication processes and behaviours occurring during the life of the group
  • Both “individual” and “group characteristics” combined
  • Group dynamics influence success of reaching goal, and/or membership satisfaction
  • Can be both verbal and non-verbal things that are going on within the context of the group
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11
Q

Group functions

A
  • The behaviour of every small group serves two types of functions:

1) Task-related function
- Focus on completing the job
- Goal-oriented and instrumental

2) Group maintenance function
- Focus is on how members are interacting
- Member-related and interpersonal

  • Have to have both functions attended to
  • To only attend to one is at the detriment of the other
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12
Q

Building group cohesiveness

A
  • Group cohesion is that sense of unity or togetherness that is formed amongst its membership
  • Sense of pride in membership
  • Emotional commitment to members of the group (sense of loyalty)
  • Allows groups to weather internal problems/conflict and prevent the group’s disintegration
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13
Q

Group think

A
  • Risk with increased cohesion
  • Group think: everyone is so invested in the group that everyone starts thinking in a particular way and starts suppressing other ways of thinking
  • Flags that group think is happening; suppression of dissenting voice, self censor ship of members, self appointment mind guards (policing how others are feeling about things)
  • These can work against achievement of particular goals
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14
Q

Phases of group development

A
  • Forming
  • Storming
  • Norming
  • Performing
  • Mourning
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15
Q

Group development: forming

A
  • everyone feeling it out
  • getting to know each other
  • playing nice
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16
Q

Group development: storming

A
  • when drama starts
  • jockeying for power
  • people want to assert themselves
  • people fall into more submissive role
  • who will do what kinds of tasks
  • conflict around leadership, structure, power
  • members testing one another
  • more authentic in engagement (true lay of the land of how group will play out)
17
Q

Group development: norming

A
  • group falling into a rhythm
  • group cohesion and better understanding of group itself
  • knowing how to engage with each other
  • creativity high and productivity high
18
Q

Group development: performing

A
  • not all groups reach this stage
  • true interdependence
  • group functioning really well
  • robust
  • most groups don’t last long enough to achieve this stage
19
Q

Group development: mourning

A
  • sad that the group is coming to an end
  • looking to leader about what happens next
  • hopefully have achieved goal
  • emotional work of disengaging with one another
20
Q

Leading role vs facilitating role

A
  • Important distinction between role as a group leader vs. role as a group facilitator
  • Leader is in a position of authority over the group that exerts a varying degree of control over both the content and processes of a group
  • Facilitator is a “self-reflective, process-person who has a variety of human, process, technical skills and knowledge, together with a variety of experiences to assist groups of people to journey together to reach their goals”

Leader – you are opposing authority over group, determining the content, how it rolls out
Facilitator – resource to the group, brings a set of skills/knowledge that meets the groups, encourages the group to mobilize their own resources

21
Q

Types of communication

A
  • Example of owl, peacock, dove, eagle
  • People have different communication methods
  • May need to adapt to meet other peoples needs
  • Be mindful when communicating that others may communicate effectively in different ways
22
Q

Facilitator roles

A
  • Designing an appropriate process to achieve the outcome desired by the group
  • Observing what is happening, or not happening in the group and highlighting this to the group
  • Identifying and raising problems that are holding the group back
  • Challenging inappropriate behaviour
  • Drawing out ideas
  • Posing new approaches for problem-solving
  • Mobilizing interventions to improve functioning
23
Q

Group member roles: task-related behaviours

A
  • Initiator
  • Information seeker
  • Opinion seeker
  • Informer
  • Clarifier
  • Summarizer
  • Reality tester
  • Orienter
  • Follower
24
Q

Group members roles: maintenance-related behaviours

A
  • Harmonizer
  • Gatekeeper
  • Consensus taker
  • Encourager
  • Compromiser
  • Standard Setter
25
Q

Group member roles: idiosyncratic behaviours

A
  • Aggressor
  • Blocker
  • Self-confessor
  • Competitor
  • Sympathy-seeker
  • Special pleader
  • Horsing around(er)
  • Recognition seeker
  • Withdrawer
26
Q

Characteristics of an ineffective group

A
  • Goals are vague or imposed on the group without discussion
  • Communication is guarded and feelings are not always given attention
  • Power resides with the leader- it is not shared
  • Decision-making occurs with little or no consultation
  • Controversy and open conflict are not tolerated
  • There is a one-sided focus on task or maintenance role functions to the exclusion of the complimentary function
  • Individual resources are not used
  • Problem-solving abilities and interpersonal effectiveness are low
  • Or goals imposed on a group where there hasn’t been any participation on it; if there is no buy in
  • Need to have conflict out in the open so it can get resolved
27
Q

Ineffective groups: solution focused interventions

A

Guiding principles:

  • Assess what is happening
  • Identify the problem
  • Review the evidence for interventions that address your group’s specific problem
  • Identify some expected outcomes for your intervention
  • Ensure outcomes are specific, achievable & measurable
  • Evaluate your intervention and re-assess

Relationship development
- Icebreakers

Idea generation

  • Brainstorming
  • Nominal group technique

Capacity-building
- Improving group relationships

Adaptive learning
- Appreciative Inquiry; what’s going well and what can we keep doing