GMS Chap 13

Question 1

Management Information System

Answer 1

Meets the information need of managers in making daily decisions

Question 2

Systematic Thinking

Answer 2

approaches problems

Question 3

Intuitive Thinking

Answer 3

Approaches problems in a flexible and spontaneous fashion

Question 4

Strategic Opportunism

Answer 4

FOCUSES on long term objectives while being FLEXIBLE in dealing with short term problems

Question 4

Structured Problems

Answer 4

Are straightforward and clear with respect to information need

Question 5

Programmed decision

Answer 5

Applies a solution from past experience to a routine problem

Question 6

Unstructured Problems

Answer 6

Have ambuiguities and information deficiencies

Question 7

Nonprogrammed Decision

Answer 7

Applies a Specific solution crafted for a UNIQUE problem

Question 8

Crisis

Answer 8

An unexpected problem that can lead to disaster if not resolved quickly and appropriately

Question 9

Crisis Management

Answer 9

Preparation for the management of crisis that threaten an organization health and well being

Question 10

Certain Environment

Answer 10

Offers a complete information on possible action alternatives and their consequences

Question 11

Risk Environment

Answer 11

Lack complete information bur offeres probabilities of the likely outcome for possible action alternatives

Question 12

Uncertain Environment

Answer 12

Lack so much information that it is difficule to assign probabilities to the likely outcomes of alternatives

Question 13

5 steps decision making process

Answer 13

• Find and define the problem
• Generate and evaluate alternative solutions
• Make decision and conduct ethics double check
• Implement the decision
• Evaluate the results

Question 14

Clasical decision model

Answer 14

Describes decision making wih complete information

Question 15

Optimizing decision

Answer 15

Choosing the alternative giving the absolute best solution to a problem

Question 16

Bounede Rationality (Herbert Simon)

Answer 16

Discribes making decisions within the constraints of information and alternatives

Question 17

Behavioural Decision Model

Answer 17

Describes decision making with limited information and bounded rationality

Question 18

Satisficing Decision

Answer 18

Chooses the first satisfactory alternative that comes to one’s attention

Question 19

Lack-of-participation arror

Answer 19

The failure to involve in a decision the persons whose support is needed to implement it

Question 20

Information Technology

Answer 20

Helps us to acquire, store, and process information

Question 21

Information System

Answer 21

Use IT to collect, organize, and distribute data for use in decision making

Question 22

5 Cost Benefit Componants

Answer 22

• Cost
• Benefits
• Timeliness
• Acceptability
  Ethical Soundness