GM 402

Question 1

START

Officers shall advise the reporting party that a CFS report is available from?

Answer 1

Records

Question 2

Can vehicle registrations or personal history obtained from any type of CJ I S search be put into the comment section of the CFS report?

Answer 2

No

Question 3

What type of information can a member include when adding narrative in the comment section of the calls for service sheet?
Name 8

Answer 3

Name of person involved
Persons age
S ID numbers
Vehicle year model color description
Insurance provider not to include policy number
Estimated amount of property damage or loss
Summons number
Detail narrative of the incident and action taken

Question 4

Names of certain types or groups of people will not be entered when adding remarks or completing a calls for service report:
Name. 3
J\_\_\_\_
C\_\_\_\_\_, V\_\_\_\_\_\_
S\_\_\_\_\_\_\_

Answer 4

Names of juveniles
Child abuse/neglect suspects, victims or reporting persons names
Sexual assault victims names

Question 5

In situations are covered by encodes 12 or three the officer, prior to encoding the call will request ——-and write a report if——

Answer 5

Request the channel dispatch a call back the phone number listed for the complainant

Write a report if there is any indication or evidence of criminal activity having taken place

Question 6

On any call which would require an officer to submit an AFR information report the officer is relieved from submitting the AFR information report if the actions taken consistent entirely of ——-

Answer 6

One of the N-code number statement

Question 7

Which N-code requires a license plate or VIN of the abandoned vehicle be entered

Answer 7

N code 22

Question 8

Officers are required to submit a—–report when assisting on major felony case or involved in any case where an arrest occurred, evidence is handled or witnesses were interviewed by the officer

Answer 8

Supplement report

Question 9

Differential police response calls can be expedited or self-reported and the department will not respond to. It is designed to do what for the department?

Answer 9

Reduce response time, increased volume of expedited calls, increase officer safety and patrol availability, and reduce cost

Question 10

What type of calls can be expedited under the DPR criteria?

B O G L A N O G T T B C I

Answer 10

Burglary of coin operated machines, criminal mischief, graffiti, lost property, additional information, obscene phone calls, gas drive off theft of service, threat unless direct imminent danger, burglary of vehicle, credit/debit card abuse, identity theft

Question 11

DPR criteria:
The call will be handled by the next available officer, who should arrive within 14 minutes.
Is this urgent, standard, delayed, expediter, or self-reported?

Answer 11

Standard

Question 12

DPR criteria:
The call will be dispatched as soon as possible and officers will arrive as soon as they safely can.Is this urgent, standard, delayed, expediter, or self-reported?

Answer 12

Urgent

Question 13

What kind of cases are defined as cases where there is no potential risk of personal injury or property damage and have been reported by the complainant as not currently ongoing? An example is a gas-drive off at H-E-B

Answer 13

Cold cases

Question 14

The field officer has the option of handling cold case calls in two ways:

Answer 14

Make the location and handle the report or expedite the call from the field

Question 15

If the field officer chooses to expedite the cold case call, the officer will inform who of the location where they will expedite the call from and the method that will be used?

Answer 15

Dispatcher

Question 16

Thefts/gas drive off up at to $—– in loss can be self-reported

Answer 16

$500

Question 17

Graffiti up to $—— in damages or class B misdemeanor without identifiable suspect can be self-reported

Answer 17

$500

Question 18

Lost property except for ——-can be self-reported

Answer 18

Fire arms

Question 19

Under DPR, normally how is a private property crash without injury handled?

Answer 19

Normally it will not be dispatched or responded to and could possibly be handled by another agency

Question 20

If a dispatcher assigned a call that the officer feels should not have been dispatched for like a call for misbehaving children, what should the response of the officer be?

Answer 20

The officer should make all calls assigned by dispatcher and should not dispute these calls or argue with the dispatcher but later can be brought to the attention of the supervisor after the call is been made

Question 21

Dispatchers will hold certain calls during the following shift changes?

Answer 21

0550–0630

1320–1400

Question 22

Do officers obtain an offense/incident number for a CFS report (calls for service)?

Answer 22

No

Question 23

.02 CALLS FOR SERVICE (CFS) REPORTING PROGRAM
C. Some non-criminal reports may be made on the CAD into the comments section of the Call for Service sheet.
Reports involving any type of criminal offense must be completed on an AFR offense or arrest report as per General Manual Procedure 407, Automated Field Reporting. Typically the AFR reporting system will only be used for reporting criminal offenses, those incidents where an offense police report is required, or other major incidents that are non-criminal in nature but are of such magnitude that need to be documented in a police report. (Officers shall add notes to any CAD calls sheet even if the incident requires a police report so that this is available for research or investigations). Notes added to the comments box on the disposition screen are acceptable but the officer is limited to _____characters and once entered and then submitted, the officer is cleared from the call and is returned to Available status. There is no character limit in the Add Comments box within the Call Screen and no limit to the number of comments that can be added by the officers.

Answer 23

255

Question 24

.03 CALL FOR SERVICE REPORTING PROCEDURE FOR FIELD OFFICER
F. N-Codes 13, 16, and 17 require a _______to differentiate the calls. There is no character limit for the Add Comments box on the Call Screen.

Answer 24

brief justification be entered either by the officer or by the dispatcher

Question 25

.03 CALL FOR SERVICE REPORTING PROCEDURE FOR FIELD OFFICER

G. N-Codes 5, 10 and 18 require the ______be entered.

Answer 25

case number under which the incident was originally handled

Question 26

.04 N-CODE REPORTING PROCEDURES FOR DISPATCHER
A. Dispatchers will update the status of a call with an N-Code number when requested by a field officer only under the following conditions:
1. The appropriate N-Code number is one the _____is authorized to use.
2. The ____or the officer’s LMDT is not operational; or
3. The ______is down and manual keycards are being used by the dispatcher.

Answer 26

1. dispatcher
2. The Mobile system
3. CAD system

Question 27

.05 DIFFERENTIAL POLICE RESPONSE (DPR)
D. Cold Case Calls to be Expedited
2. Information received by call-takers which is determined to be relevant will be forwarded to affected patrol sections (i.e., stolen vehicle, suspect descriptions, etc.) in the form of a _____.

Answer 27

BOLO

Question 28

.07 NON-DISPATCHED CALLS
A. Under DPR, the following types of calls normally will not be dispatched or responded to. Currently, these calls could either be better remedied by another agency or certain criteria or conditions do not exist for a police response (i.e. no breach of peace or criminal intent is present).
1. _____ calls which do not pose an imminent threat to public safety (some barking dog calls may be dispatched due to the noise nuisance);
2. Calls to apartment complexes for the purpose of ________
3. _______calls. These are calls where the City codes have been violated on private property (i.e., neglected lawns, abandoned vehicles on private property, etc.);
4. Calls for ______, to include children refusing to go to school;
5. Civil matters where there is _______; and
6. ______ property crashes (non-intoxicated related) without injury.

Answer 28

1. Animal calls
2. enforcing house rules (i.e., people in the pool after hours, parking in the wrong slot, etc.);
3. Code compliance
4. misbehaving children
5. no breach of the peace
6. Private