Glossary Terms

Question 1

Alternative Adherence Path

Answer 1

• Alternative solutions for meeting the intent of any WELL feature requirement.
• Projects may submit an Alternative Adherence Path proposal to IWBI to replace any requirement in WELL.
• Fees apply.

Question 2

Appeal

Answer 2

• Letter that outlines a project’s disagreement with any finding of the WELL report, or of any decision regarding proposals for alternative adherence paths, curative actions, or innovation features.
• Appeals must be submitted to IWBI within 90 calendar days of the date of issuance of the WELL report or the appeal review report, as applicable.

Question 3

WELL Design & Operations Review (WELL D&O Review)

Answer 3

• An optional review phase prior to Documentation Review during which projects may submit documentation attesting to design intentions and operational commitments, and narrative plans summarizing strategies the project intends to employ to meet performance criteria in WELL.
• A WELL Reviewer will evaluate documentation submissions during this phase and successful projects are awarded the WELL D&O designation.

Question 4

Documentation Review

Answer 4

• Encompasses preliminary and final review phases of documentation by a WELL Reviewer from GBCI that attests to design and operational elements in-place on a project.
• This review occurs after construction completion to ensure that documentation truly reflects on-site conditions.

Question 5

Innovations

Answer 5

• Features that allow projects to develop unique strategies for creating healthy environments.
• The proposals for these features must address a novel aspect relevant to a specific WELL Concept, with robust supporting literature from health and medical research.
• Separately, preapproved innovations are also available for project teams to use.

Question 6

On-going Monitoring

Answer 6

Activities required in certain features of WELL wherein projects engage in ongoing measurements of environmental parameters.

Question 7

Performance Testing

Answer 7

On-site component of the WELL process wherein an independent agent, trained in the testing protocols of the WELL Performance Verification Guidebook, conducts tests on environmental parameters, collects samples, submits them to labs and analyzes data.

Question 8

WELL Performance Testing Agent

Answer 8

An agent who is trained and qualified to conduct performance testing for WELL. This may refer to GBCI agents or individuals from other organizations who are trained and approved by GBCI.

Question 9

Performance Review

Answer 9

GBCI review of performance testing data to verify that all testing and analysis
is accurate and conducted in accordance with the WELL Performance Verification Guidebook.

Question 10

Performance Verification

Answer 10

The final phase required for WELL Certification, consisting of performance testing and Performance Review.

Question 11

WELL Accredited Professional (WELL AP)

Answer 11

• A professional who has extensive industry experience and knowledge of the WELL process.
• Such professionals have successfully completed IWBI’s WELL AP exam, and may be hired by a project as consultants to guide successful certification.