Functional Aspects of Management Flashcards
top-level management
Top management is made up of senior-level executives of an organization, or those positions that hold the most responsibility. Jobs titles such as Chief Operating Officer (COO), Chief Executive Officer (CEO), Chief Financial Officer (CFO), President, or Vice President are commonly used by top managers in organizations. These top managers are responsible for setting the overall direction of a company and making sure that major organizational objectives are achieved.
COO, CEO, CFO
Top-Level Management
middle-level management
This level of managers report to top management and serve as the head of major departments and their specialized units.
Low-level managers
work most closely with the greater workforce to ensure that individual employees are meeting their performance goals in a way that aligns with the organizational goals.
Katz’s Manager’s Technical skills
Ability to operate special equipment, use particular technology, or bring a special expertise to the performance of departmental processes.
Skills most important for Low-level managers?
Technical Skills
Katz’s Manager’s Human Skills
Ability to work well with others.
Katz’s Manager’s Conceptual skills
Ability to formulate ideas.
Appreciates the difference between “book smarts” and “street smarts”. Recognizes that all managers can improve constantly through formal education, training, and experience.
Henry Mintzberg
Described ten specific managerial roles most commonly seen within organizations
Henry Mintzberg 10 Specific Managerial Roles
- Figurehead
- Leader
- Liaison
- Monitor
- Disseminator
- Spokesperson
- Entrepreneur
- Disturbance Handler
- Resource Allocator
- Negotiator
Interpersonal Category
Figurehead – There for show, performs ceremonial duties
Leader – Provides direction and motivation to subordinates
Liaison – Is the bridge between the organization and outside world
Henry Mintzberg 3 Categories
Interpersonal
Informational
Decisional
Informational Category
Monitor – Looks for information and reports it to stakeholders
Disseminator – Forwards information to organization members
Spokesperson – Communicates with outside world through speeches, memos
Decisional Category
Entrepreneur – Idea creator, often responsible for improvement projects internally
Disturbance Handler – Resolves conflicts between team members, disciplines as needed
Resource Allocator – Prepares budgets, determines priority
Negotiator – Negotiates union deals, contracts, etc
Five Functions of Management
Planning Leading Organizing Controlling Staffing
