Classical School of Management

Question 1

Classical School of Management

Answer 1

Focuses on finding the best way to perform and manage an organization’s process. Workers should be told exactly how to accomplish their jobs, and should be broken into small tasks. Example: Production line

Question 2

Classical Scientific Branch

Answer 2

During the Industrial Revolution, theorists started applying scientific study to the discipline of management. They did this through careful observation and conducting experiments with control groups.

Question 3

Taylorism

Answer 3

Named after Frederick Taylor who theorised about the Classical Scientific Branch.

Question 4

Frederick Winslow Taylor

Answer 4

“Father of Scientific Management”. Believed each task within an organization should be studied and then procedures should be created that offer the most efficiency by using the correct tools, steps, and actual movements.

Question 5

Father of Scientific Management

Answer 5

Frederick Winslow Taylor

Question 6

Henry Gantt

Answer 6

1910 created the Gannt Chart. Thiss allowed managers to list all of the parts of the process and have a visual representation of how long each part of the process was supposed to last.

Question 7

Grank and Lillian Gilbreth

Answer 7

Pioneered the Motion Study for the classical school of management

Question 8

Motion Study

Answer 8

Identification of exactly what actions are needed to complete a task, no more or less, and then training workers to perform those actions.

Question 9

Classical Administrative Branch

Answer 9

A different school of thought, still using the scientific approach, but looked at the organization as a whole.

Question 10

Systems Approach

Answer 10

Analyzes the system as a whole to find inefficiencies. Also known as the global outlook approach.

Question 11

Local Approach vs System Approach

Answer 11

Local approach may optimize a company or manufacturing efficiency a the local level, but could fail to generate any improvement at the system level.

Question 12

Max Weber

Answer 12

Popularized the Bureaucracy Theory.

Question 13

6 components of a Bureaucracy according to Max Weber

Answer 13

1. Good Record Keeping
2. Distance between workers and managers
3. A chain of Command
4. Division of labor
5. Rules
6. Promotions based on competence

Question 14

Henri Fayol

Answer 14

Wrote General and Industrial Administration about his concepts of management

Question 15

Principles of management according to Henri Fayol

Answer 15

1. Division of Work
2. Authority
3. Discipline
4. Unity of Command
5. Unity of Direction
6. Taking one for the team
7. Remuneration
8. Centralization
9. Scalar Chain
10. Order
11. Equality
12. Limit Turnover
13. Initiative
14. Esprit de Corps

Question 16

Division of Work according to Henri Fayol

Answer 16

jobs should be broken down into specialized tasks so they could concentrate on only one portion of the required process

Question 17

Authority according to Henri Fayol

Answer 17

The ability to give orders to workers and is a necessary ability for managers

Question 18

Discipline according to Henri Fayol

Answer 18

Manager’s responsibility to ensure it was present by using his authority to punish infractions

Question 19

Unity of Command according to Henri Fayol

Answer 19

Each worker should only have one direct supervisor to avoid confusion and conflicting orders know this

Question 20

Unity of Direction according to Henri Fayol

Answer 20

Each department or section that is working towards the same goal should have one direct manager who is following one plan.

Question 21

Taking one for the team according to Henri Fayol

Answer 21

Actual term is “Subordination of the individual interests to the general interests”. Goals of the worker should be second to goals of the company.

Question 22

Remuneration according to Henri Fayol

Answer 22

Paying workers fairly

Question 23

Centralization according to Henri Fayol

Answer 23

only include the minimum number of people in whatever task.

Question 24

Scalar Chain according to Henri Fayol

Answer 24

Chain of command must be an unbroken line, connecting all employees from the top of the organization to its lowest level. And authority can only flow down the chain.

Question 25

Order according to Henri Fayol

Answer 25

people and materials should be in the right place at the right time to keep things running smoothly

Question 26

Equity according to Henri Fayol

Answer 26

managers should treat their employees fairly and with courtesy

Question 27

Limit turnover according to Henri Fayol

Answer 27

“Stability of tenure of personnel”. Managers should limit tournover and fill open positions quickly.

Question 28

Initiative according to Henri Fayol

Answer 28

All employees should be motivated about their work and given the freedom to create/institute plans to further the company.

Question 29

Esprit de Corps according to Henri Fayol

Answer 29

Every organization should have a firm sense of teamwork.

Question 30

Mary Parket Follett

Answer 30

Authored The New State, Creative Experience, and The Giving of Orders. Pioneered management styles of cooperation and communication and championed organizational structures such as the Matrix organization.

Question 31

Wrote The New State, Creative Experience, and The Giving of Orders

Answer 31

Mary Parker Follett

Question 32

Chester Barnard

Answer 32

His theories concentrated on the function of executives in a company and the use of authority and incentives.