First Impressions

Question 1

Which 2 dimensions account for 82% of variance in perceptions of social behaviour?

Answer 1

Warmth

Competence

Question 2

What does warmth entail?

Answer 2

Friendliness
Trustworthiness
Empathy
Kindness

Question 3

What does competence entail?

Answer 3

Intelligence
Power
Efficacy
Skill

Question 4

Which judgement is made fastest: warmth or competence? Why?

Answer 4

Warmth. Perceiving intent is more important than determining ability to act on intent

Question 5

What is the halo effect?

Answer 5

When judging individuals, judgements often correlate positively e.g. if warmth then also competent

Question 6

In terms of warmth, does positive or negative information have a larger impact?

Answer 6

Negative

Question 7

In terms of competence, does positive or negative information have a larger impact?

Answer 7

Positive. Harder to fake competency

Question 8

How can you make a warm impression?

Answer 8

Natural smile
Immediacy cues such as leaning forward, nodding
Mirroring

Question 9

How can you make a competent impression?

Answer 9

Power posture

Expansive and open posture