Emotional Intelligence

Question 1

What are emotions?

Answer 1

Relatively short-lived states involving a trigger and a subjective, physiological and behavioural response

Question 2

What are the 4 components of Mayer & Salavey’s emotional intelligence model (PUUM)?

Answer 2

Perceiving and detecting
Using emotions
Understanding causes and outcomes
Managing emotions

Question 3

What effect does emotional intelligence have in sport?

Answer 3

Decreases anxiety

Increases team performance

Question 4

What effect does emotional intelligence have in the workplace?

Answer 4

Increased performance

Increased effectiveness

Question 5

Why is emotional intelligence important for leaders?

Answer 5

To quash problems between teammates if problems arise

To intervene when negative emotions are present

Question 6

Why is emotional intelligence important for teams?

Answer 6

Better cohesion and less conflict

Better performance

Question 7

How can you improve your emotional intelligence?

Answer 7

Open up about feelings
Ask others about their feelings
Assess past causes of feelings
Look for patterns