First Aid Flashcards
Name the three General Procedures applicable to all First Aid.
Check Call Care
Check? Call? or Care? • Is it safe for you? • Is this a critical phase of flight (e.g., initial climb, landing or severe turbulence)? • Are there bodily fluids? • Is there debris? Determine unconsciousness. • Ask, “Are you OK?”
Check
Check? Call? or Care?
Get help.
- Alert cabin crew.
- Call for AED.
- Notify pilots and request captain contact MedLink.
- Request assistance of a licensed medical professional (MD, DO, P.A., nurse, paramedic/EMT, etc.).
Time Permitting Check identification of medical professional(s).
Complete the Primary Medical Concern and Checklist Information sections of MedLink Patch Checklist and relay information to pilots
Collect remaining pertinent patient information using the MedLink Patch Checklist. Relay to pilots and/or NOC/MedLink.
Pilots will contact Network Operations Center (NOC). NOC will patch in MedLink. Certain aircraft allow direct cabin conferencing with NOC/MedLink via onboard satellite phone.
Call
Check? Call? or Care?
- Use universal precautions at all times (e.g., protective gloves, ICK, resuscitator mask, if
needed) . - Check patient for life-threatening conditions:
- Unconsciousness.
- Not breathing or trouble breathing. Do not confuse irregular, gasping, or shallow breaths
with normal breathing.
- Severe bleeding.
- Shock.
Important: BLS Needed!
Care
Are Flight attendants required to document any medical emergency?
Yes, within 48 hrs of incident
What are the types of reports FAs are required to submit to document medical emergencies?
(1) Irregular Operations Report (IOR)
Include contact information of any witnesses and medical professionals providing assistance.
(2) Customer Injury Reporting Card
If medical emergency involves customer injury and the customer wishes to report the incident to
United, provide a Customer Injury Reporting Card provisioned in the Inflight Customer Kit.
(3) AED After-Use Checklist
(if FR 2 AED or Defibtech is used)
(4) EEMK Report
(if EEMK is used)
True or False?
FAs can administer medication to customers.
False.
Other than ordinary first aid, flight attendants are not to administer medication unless specifically
requested by MedLink.
Flight attendants may offer limited medication found in the FAK and in the Inflight Customer Kits.
True or False?
A customer asks an FA to hold her medication in the galley to keep it cold on ice. The FA can hold it for her during the flight.
FALSE
DO NOT take possession of a customer’s medication for any reason.
If medication needs to be kept cold, provide ice, plastic bags, or motion sickness bag so medication
remains with customer.
WARNING: Do not give customer dry ice for any reason.
What should a FA do if they believe they have had occupational exposure to blood, other potentially infectious bodily fluids, or an unprotected needle?
- Immediately contact a supervisor.
- Request post-exposure medical care and counseling.
- Submit an IOR.
True or False?
An FA can declare a customer as dead during the flight.
FALSE
In the event of a suspected death on board an aircraft, no member of the crew shall make the
pronouncement of death.
No person, even though professionally qualified, is to make the pronouncement of death.
The pilots will notify the arriving station and arrangements will be made for the individual to be taken
to a hospital where death may be pronounced in accordance with usual procedures.
Crewmembers must complete thorough documentation of event.
Can an FA decide to no longer provide BLS?
NO
- If MedLink authorizes to stop BLS, move the person to an unoccupied seat, preferably a
window seat in the last row of the aircraft. Take extra care when moving the person.
- Calm and reassure family members. Offer privacy. Be sensitive to the family’s specific
request and/or cultural beliefs concerning the suspected death while maintaining a sensitivity
to surrounding customers.
- Make the area as private as possible.
- DO NOT place person in a galley area, lavatory, or in a location which would block an exit.
- Cover body with a blanket.
- Secure body with seat belt.
Does the usage of First Aid equipment need to be reported?
YES
Use of first aid equipment must be reported to the captain, if possible prior to landing, but before the
next departure. Additionally, flight attendants must complete the appropriate reports.
True or False?
Onboard medical equipment may be released to licensed medical professionals.
TRUE
The following medical equipment is to be used by licensed medical professionals, such as a Medical
Doctor (MD), Doctor of Osteopathy (DO), Physician’s Assistant (P.A.), nurse, paramedic/Emergency Medical Technician (EMT), or anyone authorized by MedLink and/or the captain:
First Response Kit (FRK)
Medical Kits
• Primary Medical Kit/Enhanced Emergency Medical Kit
(EEMK)
• Secondary Medical Kit/Emergency Medical Kit
(EMK)
Flight attendants may release this equipment to medical personnel. Time permitting, review the individual’s medical identification card or paperwork (card identifying the state of the medical licensure, local medical society membership or medical specialty membership or certification) prior to releasing the kit.
If credentials are unavailable, after consulting with the captain, a personal or business card identifying them as a medical professional may be acceptable.
After releasing a kit, flight attendants must immediately notify the captain.
What is an AED?
The AED is to be used in conjunction with current CPR procedures. It is a device that interprets heart rhythms and can deliver an electrical shock to the heart when needed. It is housed in a locked container.
With approval from MedLink, the AED can also be used to monitor a person’s heart rhythm.
- Notify the pilots when the AED is used.
- Remove any oxygen bottles or oxygen concentrators from immediate area.
- Keep PEDs, except Link, at a distance of at least three rows away from AEDs. Radio frequency (RF) interference from devices such as cellular phones or two-way radios may cause improper AED operation.
- Wet or metal surfaces are not an issue in AED usage. The electrical current of the AED is directional between the electrode pads. The AED is safe in rain and snow when precautions and eFAOM procedures are followed.
Can an AED be used on children?
YES
Infant/child defibrillation pads are used on infants or children up to 8 years old or up to 55 pounds (25 kg). If the child appears older/larger, use adult pads.
The FR 2 and Defibtech AED contain one set of infant/child pads in a light blue package and are clearly marked infant/child.
