Fans and Consumer Behaviour Flashcards

1
Q

Communication communities

A

spectators, viewers, readers, competitors, fitness participants, nature participants

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2
Q

Social identity

A

define ourselves by or memberships and affiliations to various social groups, a person’s self concept is comprised of many self-identities, people motivated to maintain positive social identity

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3
Q

Team ID and sponsorship

A

fans support a teams sponsors because they view it as consistent with goals and values of the team

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4
Q

Demand determinants

A

consumer preferences, income, price of the good, price of other goods

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5
Q

Consumer theory model of attendance determinants

A

consumer preferences, economic determinants, quality of viewing, contest characteristics, supply capacity

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6
Q

Motives for watching on TV

A

fanship dimension, learning dimension, release dimension, companionship dimension, filler dimension

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7
Q

Loyalty

A

player, team, league, sport

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8
Q

Motivation

A

temporary, local, devoted, fanatical, dysfunctional

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9
Q

Temporary

A

fan not apart of self identification, time constrained, basking in reflected glory (BIRG), cutting off reflected failure (CORF)

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10
Q

Local

A

identifies with geographic area, devotion leaves with displacement

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11
Q

Devoted

A

increased degree of attachment, fan closer part of sense of self, not most critical part of self definition

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12
Q

Fanatical

A

important part of self identity, has other means that are more important, engages in behaviour beyond normal devoted, behaviour still accepted by sig others

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13
Q

Dysfunctional

A

primary method of self ID, may engage in violent behaviour, ID interferes with normal life

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14
Q

Sensation seeking

A

thrill, experience seeking, disinhibition, bored easily

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15
Q

MRP theory states salaries will only increase if

A

MP increases (they become more productive), fans increase WTP (increases MR)

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16
Q

Allegiance

A

social identity and group norms, purchase intentions, brand loyalty, brand communities

17
Q

Canada US differences in hockey

A
  • more positive impact of violence and fighting on US attendance (although + for Can, too)
  • Canadian fans value quality of the opponent more than US fans
  • US fans turn out to see best players, Canadian fans to see best teams (even without stars)
18
Q

Gender differences

A

men prefer combative sports, women as likely to self identity as sports fans (not as imp ID), men spend more time discussing sports (more self reported and actual knowledge of sports)

19
Q

Displacement?

A

fans feeling left out of the process, marginalization of traditional fans, seeking new fans at expense of established fans, corporatization of the entertainment product conspicuous consumption