Facilitation Flashcards
1
Q
What is facilitation?
A
Guiding a group to obtain its goal more efficiently and effectively
2
Q
Facilitation is necessary when?
A
When you expect disagreements within the team, when you need to promote participation in the meeting, when you need to reach decisions in the session
3
Q
What are the tool categories in facilitation?
A
- Issue Definition
- Idea Generation
- Prioritization
- Decision Making
4
Q
What are the main stages of facilitation?
A
- Planning and preparation
- Facilitated event
- Follow-Up
5
Q
List at least three roles of a facilitator.
A
- Preparing for the event
- Ensures participant involvement
- Maintains personal neutrality and objectivity
6
Q
Describe the different types of facilitation.
A
- In-Person Meeting
- Workout
- Virtual Meeting
7
Q
What are the two main aspects of a facilitated event?
A
- Content - what the task is?
- Process - how will it get done?
8
Q
What are some challenges of virtual facilitation?
A
- Cannot see body language of virtual participants
- Virtual participants could multi-task and lose attention
- Efficiency
- Technology issues
9
Q
What items should be considered when designing a facilitated event?
A
- The goal and results expected from Sponsor
- Participants
- Location/Room Set Up
- Agenda
- Materials - flip charts, projector, etc
- Tools
10
Q
What are key facilitator skills?
A
- Let silence work
- Group inclusion
- Staying neutral, where appropriate
- Assigning Roles
- Paraphrasing to clarify
- Patience
- Time management
- Mediate Conflict
11
Q
What should be included in an agenda?
A
- Purpose
- Description and flow of activities
- Timeline, including breaks
- Desired outcomes of each activity
- Responsible parties for each activity
12
Q
What are some indicators of a successfully facilitated event?
A
- Met objectives
- Sponsor endorsement after the event
- Positive feedback from participants
- Well-documented summary of the event
- Well-defined follow-up plan (activities and owners)
