F7 Produktionsstrategi Flashcards

1
Q

Vad är operations strategy

A

the pattern of decisions and actions that
shape the long-term vision, objectives and
capabilities of the operation
and
its contribution to the overall strategy of
business

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2
Q

2 perspektiv på strategi

A

Market positioning
Resouce based

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3
Q

Vad är en core competency

A
  1. Provides potential access to a wide variety of
    markets.
  2. Should make a significant contribution to the
    perceived customer benefits of the end
    product.
  3. Difficult to imitate by competitors

Ska vara VRIN
Valuble, Rare, imperfectly imitable, Non substitutible

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4
Q

4 perspekiv på operatrionsstategi

A

Top down
Outside in
Bottom up
Inside out

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5
Q

Vad handlar top down om

A

Reflect what the whole
group or business
wants to do

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6
Q

Vad handlar Outside in

A

Translate intended
market position so as to
provide the required
objectives for
operations decisions

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7
Q

Vad handlar Bottom up om

A

Learn from day-to-day
activities so as to
cumulatively build
strategic capabilities

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8
Q

Vad handlar inside out om

A

Develop resources
and processes so that
their capabilities can
be exploited in their
chosen markets

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9
Q

Vad är en ordervinnare

A
  • directly and significantly contribute to winning business.
  • customers regard them as key reasons for buying the product or service.
  • results in more business or improves chances
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10
Q

Vad är en kvalificerare

A
  • operation’s performance has to be above a particular level just to be considered by the
    customer
  • won’t gain competitive benefit
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11
Q

Vad är mindre viktig faktor

A
  • neither winning or qualifying
  • do not influence customers but can be of importance to other parts of the operation’s activities
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12
Q

Vilka mål / Konkurrensfaktorer i operations strategy

A
  1. Leveransprecision (pålitlighet)
    * Stora lager, överkapacitet, korta ledtider
  2. Flexibilitet
    * Snabba omställningar, korta ställtider,
    extra resurser
  3. Kvalitet
    * Omsorg, kontroll, nollfel-policy,
    standardisering
  4. Leveranstid
    * Färdigvarulager, korta ledtider,
    överkapacitet
  5. Kostnad
    * Låg kapitalbinding, jämt
    resursutnyttjande, standardisering
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13
Q

Exempel på produktionstekniska beslut

A
  • Position i värdekedjan/affärsekosystemet
  • Produktionens processdesign
  • Kapacitetsdimensionering
  • Lokalisering
  • Försörjningsstrategi
  • Kompetensförsörjning
  • Etc
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14
Q

Exempel på struktur

A

“Hårdvara”

Which products or services should be developed?
What activities should be done internally, and what should be outsourced?
How many suppliers should we have?
How many sites should we have?
Where should sites be located?
What types of process technology should the operation be using?
What should be the capacity of each site?

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15
Q

Exempel på infrastruktur

A

“Mjukvara”

How should the operations function be organised?
What skills should be developed in the operation’s staff?
How should demand be forecast and monitored?
How should the operation adjust its activity levels in response to demand?
How should the operation allocate resources?
How should it develop supplier relationships?
How should performance be measured?
How should the improvement process be managed?

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16
Q

Hur påvekas prestationsmålen under livscykeln

A

Bild

17
Q

Hayes and Wheelwright fyra steg av operations contribution

A

Stage 1: Internal neutrality
Stage 2: External neutrality
Stage 3: Internally supportive
Stage 4: Externally supportive

18
Q

Vad kännetecknar Internal neutrality

A
  • operations is inward-looking and at best, reactive with little positive contribution towards competitive success.
  • vision: stop holding org back

Rätta till de värsta problemen

19
Q

Vad kännetecknar External neutrality

A
  • Break out of stage 1 by comparing itself with similar organisations in the outside market.
  • vision: implement best practice

Adopt best practises

20
Q

Vad kännetecknar Internally supportive

A
  • gain clear view of competitive or strategic goals → supporting this process by
    developingappropriate operations resources
  • vision: become clearly and unambiguously the very best in the market

Link strategy with operations

21
Q

Vad kännetecknar Externally supportive

A
  • operations function providing foundation for competitive success by:
  • forecasting changes in markets and supply
  • developing operations-based capabilities that will be required for future market
    conditions
  • being innovative, creative and proactive
  • vision: being one step ahead

Give an operations advantage

22
Q

Vad är skillnaden mellan business model och operating model

A

Business model är den plan som företaget implementerat för att generera inkomst
Operating modell är en hög nivå design av organisationen som definierar strukturen som möjliggör att de möter affärsmålen

23
Q

Line of fit

A

Diagonalen mellan:
Operation’s capability
Market requirements

24
Q

Importance performance matrix

A

Delar upp hur bra man är på hur viktiga faktorer för att se vad som behöver förbättras

Har platserna:
Excess
Appropriate
Lower bound of acceptability
Improve
Urgurent action

25
Q

Exempel på Intangeble resources

A
  • relationships with suppliers
  • reputation with customers
  • knowledge of and experience of process technologies
  • staff collaboration
  • integration
  • R&D
  • product and service design efforts
  • process software
  • e.g. Microsoft physical assets accounts for 1 percent of market value