Export Process Flashcards

1
Q

Booking

A

a reservation of equipment utilization

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2
Q

Ways a booking made.

A

Phone
Email
EDI

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3
Q

What is GVA looking for when accepting a new business

A

Volume
Revenue
Market share

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4
Q

What does VIP service provide?

A

One point of contact (Reliable, quality, follow up on each step of the process, Monthly reporting, client KPIs)

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5
Q

E-commerce tool

A

Website (MyMSC.com) and App

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6
Q

Customer service efficiency

A

Accurate
reliable
on time

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7
Q

Worst Export Error

A

Loading incorrect ship, under rating, misrouting

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8
Q

What does Export do after vessel sails?

A

Tracking
T/S Inspection
Port Call Omission
Freen Days at POD
Changes- COD EMC

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9
Q

Exempt commodities

A

Waste paper
Scrap metal

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10
Q

What does less manifest correctors mean?

A

better customer service

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