Exam3 Flashcards
Please remember the exercise during a lecture, where you were asked to formulate your message following a specific structure.
Which of the following alternatives is correct regarding order and content?
- I feel/think…/I have observed that…/ This affects my behavior in the following way…/ I would like it if you helped me by…
- I have observed that…/ I feel/think…/ This affects my behavior in the following way…/ I would like it if you helped me by…
- This affects my behavior in the following way…/ I have observed that…/ I feel/think…/ I would like it if you helped me by…
- I would like it if you helped me by… /I have observed that…/ I feel/think…/ This affects my behavior in the following way…/
- I feel/think…/I have observed that…/ This affects my behavior in the following way…/ I would like it if you helped me by…
It is the first lecture for Malina Andersson, who is a Swedish exchange student at the University in Beirut, Israel. After five minutes, she raises her hand to ask the Lebanese lecturer a question, to which he receives an answer. After five more minutes, Malina raises her hand again to share a comment (this is how she has received a good grade in social studies in the Swedish educational system). The teacher listens. But when she raises her hand for the third time to ask a question, the teacher says: “Please, be quiet!”. Malina later says that no teacher has ever raised his voice toward her before in such a manner. The other international students in the lecture hall were silent.
- This case illustrates vocal security among the other international students
- This case illustrates a considerable power distance in the way Malina acts.
- This case illustrates a considerable power distance in the way the lecturer acts.
- This case illustrates a collectivistic culture in the way Malina acts.
- This case illustrates a considerable power distance in the way the lecturer acts.
Which are the following factors that affect leadership in projects?
- Immature work group, short-term results, abstract goals, an uncertain plan and great opportunity for self-determination.
- Moderate opportunity for self-determination, a certain plan and long-term results.
- Mature work group, long-term results, concrete goals and a certain plan.
- Moderate opportunity for self-determination, a certain plan and long-term results.
The project group consists of the project manager, Elizabeth Bergman (Msc Industrial Engineering), Lena Andersson (Ph.D. Industrial Ergonomics), Heather Smith (Msc Industrial Logistics), Project administrator, Peter Persson (BA Communication) and Project accountant Paul Jepson (BA accounting). The project’s scope is to develop a new product category: ergonomic furniture for public space. Peter is a recently employed co-worker and new to the project. During the previous meetings, he has mostly been listening and showing confirmation via body language. During this meting, he wants to contribute. But during the first attempt, he receives no reaction when he proposes that they could approach a problem differently.
But then he makes up his mind, puts on a big smile, leans forward and looks straight at the group leader, and repeats that he has another idea. “Allow me to suggest a solution which I’ve tried before and which might provide some inspiration,” he says in a slightly higher voice than necessary and remains leaning forward with his eyes fixed on the group leader. The latter sits quiet for a moment and Peter looks around and glances at the others, still smiling but without making eye contact with anyone in particular. “Well, where I used to work, we tried…” He starts off, and now the others are listening.
Which of the following statements are the two best alternatives?
- The illustration show how a norm is violated by a high status member.
- The illustration show how a norm remains.
- The illustration show how Peters new behavior is accepted by the group, when no one dislike the behaviour.
- The illustration show how the project leader changes the norm in the group.
- The illustration show how a high status member is correcting Peter.
- The illustration shows how a norm changes.
- The illustration show how Peters new behavior is accepted by the group, when no one dislike the behaviour.
- The illustration shows how a norm changes.
On the second day of the internship placement, Olivia brought her lunch box. The supervisor says: Foodbox for lunch! Congratulations, now you got a fair amount of grown-up points again!
- Heaping blame and putting to shame
- Making invisible
- Withold information
- Ridiculing
- Ridiculing
Which three of the following statements are correct concerning stress?
- Avoiding to ask others for help will decrease your stress level.
- Short term stress cause severe health problems
- The reaction of individuals on identical conditions vary, since each individual has their subjective perception of the situation.
- After a stressful situation, it is advisable to continue to do preferably several things at the same time to challenge the brain.
- To show passive-aggressiveness is a way of helping a group member that is for instance stressed before an oral presentation.
- Short-term stress can actually help people to perform on their optimum (at the best) capacity.
- When we become stressed “the thinking corner is reduced” and we act based on emotions. We react without thinking.
- Long-term stress will not harm your health. It can actually help people to perform at their optimum (at their best) capacity.
- The reaction of individuals on identical conditions vary, since each individual has their subjective perception of the situation.
- Short-term stress can actually help people to perform on their optimum (at the best) capacity.
- When we become stressed “the thinking corner is reduced” and we act based on emotions. We react without thinking.
A project group consists of seven members, the project’s scope is to revise the product portfolio to recycled materials. The project group has been working for four months full time.
In the past the group members experienced that there were quite a few things being unclear when it came to routines in decision-making. Now the standard is that the group tries to find common norms and reach consensus on goals, work and allocation of work.
Based on the above-described situation, in what phase of the IMGD-model do you the place the group?
- Trust and structure
- Affiliation and security
- Opposition and conflict
- Work and productivity
- Trust and structure
Which of the following two alternatives are best alternatives describing characteristics of group?
- A group is not larger than 10 members.
- When a group work towards a goal a shared identity is formed.
- A formal group is for instance humans who hang out in a park.
- A workgroup have a democratic leader
- When a group work towards a goal a shared identity is formed.
- A workgroup have a democratic leader
You are a member of project group with the task to develop a new product. The six members of the project group involved are all from different departments within the organization and you are assigned for five months. Some of them have not met before and the tasks are also challenging. You are expected to participate in a project meeting once a week.
Which three types of individual behavior will facilitate the group development?
- By blaming others for a problem that is related to the group.
- Not investing time and resources into problem-solving and decision-making and execute it.
- Nominate a person to the project manager function and facilitate in getting a decision.
- Assuming that when others a late it is because they are lazy.
- Allow goals to be vague and unclear formulated.
- Accept norms where formal decision are made during informal activities such as ‘fika’ (coffee break).
- Not investing time and resources into problem-solving and decision-making and execute it.
- Nominate a person to the project manager function and facilitate in getting a decision.
- Accept norms where formal decision are made during informal activities such as ‘fika’ (coffee break).
Which two statements correspond to Bion’s theory of group behavior?
- A basic assumption group is basing its behaviour on the following assumptions: dependent, flight, fight and pairing.
- Pairing is a common behaviour of a work group.
- Behaviors in a work group is characterized by conscious choices, differences are seen as an asset and constructive feedback is shared.
- A characteristic of the work group is that there is no leader. The leader is instead someone who will come in the future and solve all problems. There is a positive atmosphere in the group, but beneath the surface there are conflicts that are not allowed to emerge.
- In a basic assumption group all are aware of their role and each member self lead themselves.
- The work group has come together to get the support of their leader on whom they depend.
- A basic assumption group is basing its behaviour on the following assumptions: dependent, flight, fight and pairing.
- The work group has come together to get the support of their leader on whom they depend.
Which one of the following statements is the best alternative to describe the Halo effect?
- The halo effect is the human tendency to assume that a person knows what she is talking about because we have perceived them as pleasant to talk to and socialize with.
- An example of when the halo effect is likely to occur is when an individual is underdressed for the occasion and will give a formal presentation.
- The halo effect is that humans are highly likely not to allow positive or negative characteristics of an individual to color how we assess them in other areas.
- The halo effect is that humans are highly likely not to allow positive or negative characteristics of an individual to color how we assess them in other areas.
A member of your project group is talking to you. While she is talking about a person representing a client, her body posture is tense, and she shows frustration in the way she talks. She describes how she perceives the client representative, and she draws the Johari-window (below) and says, “This is the way he is…”.
The y-axis represents ‘known by others’, and the x-axis represents ‘known by me’.
- The illustration is communicating a big blind spot, which implies that this person is unaware of the impression they are making.
- This illustration is communicating a big hidden area and small blind spot, which implies that this person intentionally don’t share information or competencies.
- The illustration is communicating a big arena, which implies that this person is feeling comfortable with receiving reactions on their ideas and behaviors.
- The illustration is communicating a big blind spot which implies other people see me as a ‘clam’.
- The illustration is communicating a big blind spot which implies other people see me as a ‘clam’.
Which need is at threat?
A member of your group informs at the start of the meeting that she has just received information that her employment is at risk. The project meeting requires creative brainstorming.
- Self-actualisation
- Safety
- Creative needs
- Belonging
Safety
Place the planning activities in the correct order from 1 to 4.
Decide when to have follow-up meetings with consultants and staff involved in the execution phase
Create a block chart based on the identified activities,
Understand the project intentions of the PO and based on that define the impact goals
Check that the same resource not is booked for several activities at the same time.
- Understand the project intentions of the PO and based on that define the impact goals
- Create a block chart based on the identified activities.
- Check that the same resource not is booked for several activities at the same time.
- Decide when to have follow-up meetings with consultants and staff involved in the execution phase.
What’s correct and what’s incorrect?
- The hand over of the result is part of the closure phase
- The project owner is responsible for the tasks in closure phase
- In a project where a product is ready to be delivered, acceptance tests are often performed before the handover
- The project owner is responsible for planning the handover process
- The hand-over-procedure is the same as acceptance-procedure
- Evaluation and assessment of the impact goals are not always part of closure phases
INCORRECT - The hand over of the result is part of the closure phase
INCORRECT - The project owner is responsible for the tasks in closure phase
CORRECT - In a project where a product is ready to be delivered, acceptance tests are often performed before the handover
INCORRECT - The project owner is responsible for planning the handover process
INCORRECT- The hand-over-procedure is the same as acceptance-procedure
CORRECT - Evaluation and assessment of the impact goals are not always part of closure phases
