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A+ Core 1 IT Foundations > Exam Topics Pt. 9 > Flashcards

Exam Topics Pt. 9 Flashcards

1
Q

A user reports that a computer will not turn on. The technician verifies the power cord and the outlet the computer are plugged into are both working properly. Which of the following is the hardware component that has MOST likely failed?

PSU
CPU
RAM
GPU

A

PSU

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2
Q

Which of the following networking devices will MOST likely need to be installed in between the ISP and the LAN in a SOHO environment?

Switch
Firewall
Cable modem
Router
Access point

A

Access Point

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3
Q

A technician is configuring a desktop computer and the hard drive must be encrypted. Which of the following will the technician need to verify is
enabled to complete this configuration?

ATX
NIC
TPM
ARM

A

TPM

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4
Q

A storage server with three drives was reporting errors indicating the array was in degraded mode, but the stored files were still accessible. A technician went to the server room to troubleshoot the error message. Which of the following RAID configurations did the technician MOST likely find?

RAID 0
RAID 1
RAID 5
RAID 10

A

RAID 5

“RAID 5 requires a minimum of three drives, and it uses block-level striping with distributed parity. If two drives fail, data loss can occur and the
array will be in degraded mode.”

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5
Q

A technician is building a new computer for a customer. The computer must use an ITX-sized motherboard and have a RAID 5 array with all drives using the same interface. Which of the following drive types will the technician MOST likely utilize?

SCSI
PCIe
NVMe
SATA

A

SATA

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6
Q

Which of the following should a user do FIRST when upgrading the power supply on a gaming PC?

Update the BIOS
Disconnect the system memory
Check the wattage rating
Reseat the graphics card

A

Check the wattage rating

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7
Q

A technician needs to increase the available RAM on a virtual workstation. Which of the following should the technician do?

Increase the ECC memory timings in the BIOS.
Upgrade to the latest DDR5 modules.
Clear the temporary files on the workstation’s boot drive.
Use a hypervisor to adjust the resource allocation.

A

Use a hypervisor to adjust the resource allocation.

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8
Q

A user reports a monitor, keyboard, mouse, and headset are no longer functioning. The user has restarted the laptop and tested an alternative headset and monitor, but the issue persists. The technician notices the user has a printer, USB-C hub, and AC adapter plugged into the laptop.
Which of the following should the technician do to MOST likely resolve the issue?

Verify the AC adapter voltage.
Repair the operating system.
Replace the user’s USB-C hub.
Reinstall the drivers for affected devices.
Make sure the printer is not drawing too much power.

A

Make sure theprinter is not drawing too much power.

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9
Q

Which of the following virtualization technologies allows Linux and Windows operating systems to run concurrently?

Test environment
Sandbox
Legacy OS
Cross-platform

A

Cross-Platform

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10
Q

A service technician replaced the gateway, and a user is now unable to access the SOHO wireless network. Which of the following steps should
the technician take to resolve the issue?

Assess the network cables for damage.
Disable Bluetooth connections.
Update the firmware.
Check if the password and SSID are correct

A

Check if the password and SSID are correct.

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11
Q

A customer’s cell phone screen is discolored in several areas. Which of the following components is the MOST likely cause of the issue?

Bulging battery
Wired connectors
Liquid crystal display
Phone case
Protective glass

A

Liquid Crystal Display

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12
Q

A technician needs to recommend an internet connection for a customer who travels around the world and wants to have connectivity while visiting remote camping locations. Some of the locations the customer visits have limited or unreliable cellular service. Which of the following connection types should the technician recommend?

Satellite
DSL
Fiber
Hotspot

A

Satellite

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13
Q

A technician logs on to a PC and inserts an encrypted USB drive. When opening File Explorer, the technician cannot see the USB drive. Which of the following tools should the technician use to see all drives?

DiskPart
Diskmgmt
Disk Cleanup
BitLocker

A

Diskmgmt

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14
Q

A desktop support technician is building a new desktop that features the fastest internal storage. Which of the following BEST suits this request?

SATA SSD
SATA HDD
M.2 PCIe NVMe SSD
PCIe SATA HDD

A

M.2 PCIe NVMe SSD

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15
Q

A user has decided to build a new computer with parts purchased from a popular online vendor. The user has referenced online resources to
assemble the unit. However, when the user presses the power button, the new computer does not load the operating system’s installer. Instead, the onboard speaker beeps and immediately reports an issue on the screen. Which of the following is the MOST likely issue with the new build?

The user did not plug in the processor’s fan.
The user did not apply thermal paste to the CPU.
The user did not seat the GPU correctly.
The user did not install the power supply.

A

The user did not apply thermal paste to the CPU.

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16
Q

A technician set up a new access point and has noticed significant latency on the selected channel. Which of the following tools can assist with
locating the BEST channel to use?

Wi-Fi analyzer
Netstat
Net use
Traceroute
Network tap

A

Wi-Fi analyzer

17
Q

A technician is setting up a new desktop computer and will be installing the hard drive directly on the motherboard without using cables to connect it. Which of the following will the technician be installing?

Thunderbolt
eSATA
M.2
SCSI

A

M.2

18
Q

An insurance company wants to implement cloud computing and would like a cloud solution in which the infrastructure is shared with businesses in the same industry. Which of the following cloud models BEST addresses the company’s need?

Community
Private
Public
Hybrid

A

Community

19
Q

A home user has purchased a subscription for a service that blocks malicious sites by preventing them from resolving correctly. Which of the following settings MOST likely needs to be changed on the user’s router to enable this functionality?

DNS server
Port forwarding
Perimeter network
Universal PnP
DHCP server

A

DNS Server

20
Q

A technician wants to deploy a .msi package to a corporate network. The technician needs to verify the application deployment will not affect other legacy applications on the end users’ computers. Which of the following would the technician consider the MOST appropriate for this
situation?

Virtual network
Application virtualization
Cross-platform virtualization
Virtual sandbox
Virtual desktop

A

Application Virtualization

21
Q

A technician is troubleshooting a projector that will not display any images. The technician has verified the computer output and cable are providing a good video signal. Which of the following should the technician do NEXT?

Calibrate the image.
Replace the bulb.
Test the output resolution.
Clean the fans.

A

Replace the bulb

22
Q

A user’s Windows computer started running slowly after the installation of a CAD program. The computer has intermittent timeouts and often has
to be rebooted to restore functionality. The computer seems to work correctly if the application is not running. Which of the following should the technician do NEXT to help troubleshoot the issue? (Choose two.)

Replace the video card.
Research the requirements of the application.
Install a new case fan.
Run chkdsk on the HDD.
Check the Event Viewer logs.
Reinstall the application.

A

Research the requirements of the application.
Check the Event Viewer logs.

23
Q

A user’s device needs more memory, so a technician installs extra RAM with the following specifications:
2 x 8Gb DDR3-1066 (PC3-8500)
1 x 16Gb DDR3-1333 (PC3-10600)
Which of the following speeds would maximize reliability?

1,066
1,333
8,500
10,600

A

1,333

24
Q

A user reports that a computer has a virus on it. Which of the following is the FIRST step the technician should take?

Determine a plan of action to resolve the problem.
Run antivirus software to remove the virus from the computer.
Ask the user about the symptoms the computer is experiencing.
Make a backup of the user’s data on an external drive

A

Run antivirus software to remove the virus from the computer.

25
Q

A user lost a wallet containing credit and debit cards and is unable to purchase merchandise. Which of the following mobile phone technologies
would allow the user to complete transactions?

GSM
MFA
PRL
NFC

A

NFC

A+ Core 1 IT Foundations (18 decks)

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