Exam Topics Pt. 8 Flashcards

1
Q

A technician needs to install a RAM into a rackmount server that will be used as a VM host. Which of the following would be BEST to install?

SODIMM
VRAM
DDR4
ECC

A

ECC.
Required for VM host servers.

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2
Q

A technician has noticed that a monitored server is receiving a disk failure notice during startup. When the technician clicks to continue, the machine still seems to startup into Windows but at a much slower speed. The technician looks at the BIOS information and sees the machine utilizes a RAID 5 configuration.
Which of the following does the technician MOST likely need to perform?

Reinstall the HDD drivers.
Rebuild the RAID.
Replace the failed drives.
Restart the system.

A

Replace Failed Drives.

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3
Q

A technician needs to add storage to a workstation. The workstation does not have room to add any internal storage, so the technician plans to add an external storage device.
Which of the following connection types should the technician MOST likely use?

SCSI
eSATA
PCIe
NVMe

A

eSATA
(External Serial Advance Technology Attachment). (Most suitable for adding external storage to a workstation.)

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4
Q

A technician is installing new power supplies for the application engineering team’s workstations. The management team has not yet made a decision about installing dual graphics cards, but they want to proceed with the project anyway. Which of the following power supplies would provide the BEST solution?

1000W 24-pin modular power supply
220VAC 9000J surge protector
500W redundant power supply
2000VA uninterruptible power supply

A

2000VA uninterruptible power supply.
(This would be the best option to ensure a reliable power supply solution.)

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5
Q

Which of the following handles touch-screen operation on a mobile device?

Stylus
Liquid crystal display
Processor
Digitizer

A

Digitizer

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6
Q

The IT department issued a corporate smartphone to a user, but the user returned the device stating it had connectivity issues. The user claimed
the device functioned on Wi-Fi, but all connectivity to cloud services was lost as soon as the device was taken off site. Which of the following issues was MOST likely affecting the device?

MDM was never properly set up on the device.
S/MIME certificates were corrupted and needed to be reloaded.
Bluetooth on the device was disabled by mistake.
The device never had a proper SIM card installed.

A

The device never had a proper SIM card installed.

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7
Q

A technician just finished assembling a new PC for a client. Upon POST, the device presents an unspecified beep code and turns off automatically after five seconds. The technician double-checks the bill of materials for the new build and confirms all items have been installed. Which of the
following should the technician do NEXT?

Ensure thermal paste is being used on the CPU.
Check to make sure that any video cards have auxiliary power cabling connected.
Verify the header panel connector is properly connected.
Spot-check that the I/O shield for the motherboard is properly installed.

A

Verify the header panel connector is properly connected.

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8
Q

user receives the following error when trying to reboot a computer:

System RAID Controller FW v1.2
A disk member in an array has failed or is not responding
Port Device ID Description Status
sata01 disk0 Generic 500 SATA III OK
sata1 disk1 Generic500SATAIII NOTFOUND

Which of the following is the MOST likely cause of this error message?
A. Corrupted bootloader
B. Faulty RAID controller
C. Failed hard drive
D. Incorrect storage device driver

A

Failed Hard Drive

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9
Q

An organization keeps receiving spam that appears to come from its own domain. No accounts have been compromised. Which of the following will BEST mitigate this issue?

DNS
S/MIME
SPF
SSID

A

SPF (Sender Policy Framework)
An email authentication method that helps to identify the mail servers that are allowed to send email for a given domain.

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10
Q

Which of the following describes the main difference between T568A and T568B cabling standards?

The T568B data transfer rate is higher than T568A.
The green and the orange cables are interchanged.
T568A is used in blue cables, and T568B is used in green cables.
The standards use different cable connectors.

A

The green and the orange cables are interchanged.

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10
Q

A help desk technician plugged in a user’s new computer to a network port. After a few minutes, the computer showed an APIPA address. Which of the following is the MOST likely reason this happened?

The WLAN is disabling the NIC card.
The network cable is not attached.
The PC is unable to contact a DHCP server.
The DHCP server is using addresses in the range of 169.254.254.1.

A

The PC is unable to contact a DHCP server.

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10
Q

A technician is troubleshooting an issue involving lines appearing down copied pages, but printed pages sent directly to the copier render as intended. Which of the following is the MOST likely cause of this issue?
Empty imager drum
Overheaded system fuser
Scratched scanner glass
Third-party toner

A

scratched scanner glass

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10
Q

A user who is facilitaing a videoconfrence reports that the participants can be heard. However, when the user attempts to speak, none of the participants can hear the user. Which of the following is the FIRST step the technician should take?

Restart the video conference
Replace the laptop
Check the audio inputs
try another microphone

A

Check the audio inputs

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11
Q

A laptop does not have any audio output from the built-in speakers. The Windows Device Manager shows a down arrow for the audio device.
Which of the following will correct this audio issue?

Replacing the speakers
Increasing the volume
Enabling the audio device
Updating the driver

A

Enabling the audio device

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11
Q

Which of the following provides a client device with an IP address?

DNS
DHCP
IPSec
SMB

A

DHCP

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11
Q

Which of the following video cables can carry an audio signal?

HDMI
S-Video
VGA
DVI

A

HDMI

12
Q

A technician is building a video production workstation that will consist of two high-end GPUs. The technician is reusing an existing ATX case.
Which of the following should the technician select as the MOST appropriate power supply type?

400W external power supply
2x 600W redundant power supplies
1,200W modular power supply
1,500W uninterruptible power supply

A

1,200W modular power supply

Modular power supply is the only one that can fit into a ATX case.

13
Q

A printer technician receives a support request for a laser printer that sometimes cuts off the bottom of the print job. During troubleshooting, the technician notices that affected jobs are set for 8.5in x 14in (216mm x 356mm) paper and only print from a particular paper tray. Which of the
following actions should the technician perform NEXT?

Verify that the printing trays are correctly set
Swap printer trays until the print jobs complete as expected
Replace the tray rollers to ensure proper paper alignment
Reset the default to use 8.5in x 11in (216mm x 279mm) paper

A

Verify that the printing trays are correctly set.

14
Q

A user built a new PC with parts sourced from a popular online vendor. The system boots to the OS and basic browsing works, but whenever the user opens a 4K video or starts to play a game, the system immediately shuts down. Which of the following is the MOST likely cause of this issue?

The video card was installed in the wrong PCIe slot
The CPU heat sink was attached without adequate thermal paste
The SSD drives do not have enough Pagefile
The system does not have enough RAM for 4K video

A

The CPU heat sink was attached without adequate thermal paste.

15
Q

A technician recently received a written warning for causing a system-wide outage. The outage was a result of an unscheduled patch being manually pushed during production hours. Which of the following could have MOST likely prevented the technician from receiving the warning?

Following corporate procedures
Testing before deployment
Documenting the findings
Establishing a plan of action

A

Following corporate procedures

16
Q

A desktop PC was recently moved to a new area and needs internet access RJ45 connections are not available, but access can be provided through 802.11n connections. Which of the following will need to be installed?

Wireless NIC
NFS system
SSHD
USB card

A

Wireless NIC

17
Q

A user is installing a new display on a desktop computer that only has a single DVI port for video input and a single HDMI port for video output.
Which of the following does the technician need to complete the setup?

Digital-to-analog converter
A/V switcher
DisplayPort to HDMI adapter
DVI to HDMI cable

A

DVI to HDMI cable

18
Q

A technician is troubleshooting a classroom projector that shuts down after fifteen minutes of use. Which of the following should the technician
do to resolve the issue?

Replace the video input cable.
Change the bulb.
Clean the air filter.
Swap the power cord.

A

Clean the air filter

19
Q

A technician is working on a desktop PC and wants to verify its NIC is functional. Which of the following should the technician use?

Cable tester
Loopback plug
Toner probe
Network tap

A

Loopback plug

20
Q

A technician is troubleshooting a laptop that is unable to browse the internet when connected to the company’s wireless network. The technician has verified network connectivity is functional when using an Ethernet cable. Which of the following should the technician use to check if the laptop’s wireless NIC is functional?

Hotspot
Near-field communication
Ethernet tap
Spectrum analyzer

A

Hotspot