Exam Topic Q's Pt. 3 Flashcards

1
Q

A laptop’s external webcam software is running, but it shows no image or video. Which of the following should a technician perform FIRST?

Research new webcam firmware
Restart the computer and run a system diagnostics
Reseat the webcam
Reinstall the webcam software and drivers

A

Reseat the webcam

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2
Q

An engineer is experiencing reboots on a graphics workstation when rendering complex 3-D models. The workstation is configured with a 115V power supply that is rated at 200W and connected to a UPS. The central processing unit contains 16 hyperthreaded cores, and a discrete graphics solution utilizing an 8-pin power connector is installed in a PCI Express x16 slot. Which of the following indicates where the technician should begin troubleshooting?

The UPS, as 115V is insufficient for the configuration and should be increased to 220V
The power supply, as 200W is sufficient when the GPU is heavily tasked.
The graphics card, as it is the component that triggers the unexpected reboots.
The motherboard, as only standard PCI slots should be used for high-end graphics card, not PCI Express slots.

A

The power supply, as 200W is insufficient when the GPU is heavily tasked.

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3
Q

Which of the following technologies can allow multiple networks to traverse a switch?

VLAN
VRRP
VPN
DHCP

A

VLAN (Virtual Local Area Network)

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4
Q

An end user reports that the time and date on a desktop resets after shutdown, and subsequently, the device reboots. the next day, the desktop does not load the OS and is stuck at a black screen with the following message:

Date/Time Not Set -
Press F1 to Run Setup -
Which of the following would be the BEST action to take next?

Change the motherboard
Reseat the motherboard power connections
Replace the CMOS battery
Restore the BIOS to factory default settings

A

Replace the CMOS battery
(complementary metal-oxide semiconductor)

n related to a dead or failing CMOS battery, which is used to store the BIOS settings, including the date
and time. Replacing the battery could resolve the issue and allow the desktop to boot into the operating system. If that does not work, then thenext step would be to try restoring the BIOS to factory default settings (Option D). Reseating the motherboard power connections (Option B) or changing the motherboard (Option A) would be a last resort, as it would be more invasive and potentially expensive.

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5
Q

A user reports that a PC occasionally fails to boot. The user reboots the PC, but the performance is degrading. the technician hears a strange, repetitive, ticking noise coming from the PC. Which of the following should the technician do FIRST?

Try to extract data
Reseat the RAM modules
Inspect the fan
Check CD tray

A

Try to extract data

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6
Q

A technician is upgrading a faulty motherboard that was ordered by an end user for an old, high-end desktop computer. However, the technician is
unable to install the CPU into the socket. Upon closer inspection, the technician notices the pins on the CPU do not line up with the socket. Which
of the following would be the best course of action for the technician to take NEXT?

Try to set as many pins as possible.
Install an adaptor to create a universal socket.
Verity the socket type and manufacturer.
Find a compatible motherboard for the CPU.

A

Verify the socket type and manufacture.

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7
Q

A remote user reports connectivity issues with the local internet provider. Even after a technician reboots the modem supplied by the ISP, the issue persists. Which of the following would BEST establish the connection in minimal time?

Radio frequency ISP
Neighbor’s Wi-Fi
Mobile hotspot
Fiber optic

A

Mobile Hotspot

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8
Q

A company wants to give third-party developers access to the corporate network through desktop environments that the company can control. which of the following can BEST achieve these requirements?

Sandbox
VDI
Private cloud
SaaS

A

VDI - Virtual Desktop Interface

VDI allows organizations to deploy Windows virtual machines that can be accessed from anywhere, at any time, making it an ideal solution for remote workers.

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9
Q

A technician needs to fix a cat 5 cable issue. The cable, which is connected to a network jack, fails when it is moved around. Which of the following items must the technician use to fix the issue? (Choose two.)

Scissors
Network tap
Magnetized screwdriver
Tone generator
RJ45 connector
Crimper

A

RJ45 connector
Crimper

A crimping tool is the tool used to deform the material and create the connection. Crimping is commonly used in electrical work, to attach wires together or wire to other connectors.

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10
Q

A user acquired a new workstation and is attempting to open multiple large Excel file simultaneously. the user is not experiencing the expected performance when executing such large requests. Which of the following should a technician do FIRST?

Increase the swap partition
Uprade the CPU in the workstation
Upgrade the power supply in the workstation
Upgrade the RAM in the workstation.

A

Increase the swap partition.

A swap partition is a feature in Linux that provides virtual memory space and multiple benefits. It allows the OS to handle memory demands efficiently.

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11
Q

Which of the following utilizes TCP ports 20/21 and transfers data in cleartext?

SNMP
SSH
FTP
Telnet

A

FTP (File Transfer Protocol)

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12
Q

An organization is looking to upgrade the processing ability for its computers. Most users report that whenever multiple applications are being utilized, the system’s response time slows down drastically. When only one application is open, the response time is acceptable. Which of the following should be upgraded FIRST?

SSD
CPU
HDD
RAM

A

RAM

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13
Q

Client-side virtualization guest machines have security requirements similar to physical machines, but they also need to ensure separation from other guest machines. Which of the following BEST describes this client-side quest security requirement?

Isolation
Authentication
Hardening
Authorization

A

Isolation

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14
Q

A user connects a smartphone to a laptop. Which of the following types of networks has the user created?

PAN
MAN
WLAN
LAN

A

PAN

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15
Q

Recently, an organization received a number of spam emails that passed through the spam gateway. These emails contained generally the same information, but the sending domains were different. Which of the following solutions would BEST help mitigate the issue?

Updating the keyword filtering
Editing the sender policy framework
Contacting the gateway vendor
Verifying DMARC is enabled

A

Verifying DMARC is enabled

DMARC verifies email senders by building on the Domain Name System (DNS), DomainKeys Identified Mail (DKIM), and Sender Policy Framework (SPF) protocols.

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16
Q

Several users who share a multifunction printer in an office have reported unintended, thin, vertical lines that cover the entire height of every page printed from the printer. Which of the following steps should a technician complete in order to MOST likely resolve this issue?

Replace the printer with a new ream.
Clear the printer spooler on each computer.
Reinstall the printer driver on each computer.
Perform the drum-cleaning procedure.

A

Perform the drum-cleaning procedure.

17
Q

Which of the following should the data center hardware technician implement to ensure maximum uptime for customers’ virtual machines?

Line conditioner
AC voltage regulator
Uninterruptible power supply
Cloud storage backup

A

Uninterruptible power supply

18
Q

A technician needs to improve a workstation’s overall response time for frequently used applications and data without removing the current hard drive. Which of the following storage devices should the technician install to BEST accomplish the objective?

M.2
SAS
HDD
SCSI

A

M.2

M.2 is a type of solid-state drive (SSD) that provides faster storage and retrieval times compared to traditional hard disk drives (HDD). It is anewer technology that is faster and more efficient than HDDs, making it a great option for improving the overall response time for frequently used
applications and data. Installing an M.2 drive would provide a significant boost to the workstation’s performance without having to remove the
current hard drive.

19
Q

A technician is setting up a device to use two-factor authentication. Which of the following meets this requirement?

Thumbprint/retinal scan
Password/password
Password/thumbprint
Password/PIN

A

Password/Thumbprint

20
Q

Which of the following BEST describes the main function of a web server?

Storing files and controlling user access.
Setting up personal mailboxes and calendars
Providing IP addresses and printing services
Hosting home pages and business portals.

A

Storing files and controlling user access.

21
Q

A user brings an older laptop to the help desk and reports issues with the keyboard. Upon inspection, the technician does not see any external damage but notices that many keystrokes do not register in a word processor. the laptop works fine when the technician tests it with an external keyboard. Which of the following actions would MOST likely resolve the issue?

Disable the sticky keys feature
Clean the keyboard
Reset the BIOS settings to default
Charge the laptop

A

Clean the keyboard

22
Q

An administrator is configuring a corporate-owned smartphone for a new manager. the company requires the ability to wipe the phone’s data remotely in the event of loss or theft and the capability to approve applications installed on the phone. Which of the following tools would BEST meet this need?

Tethering to a corporate-owned laptop
WPA2-Enterprise wireless
Corporate enterprise email
Mobile device management

A

Mobile Device management

23
Q

A user reports that printed receipts have black smudges over the entire image. The text is still present but is very dark and sometimes illegible. Which of the following are the MOST likely cause and solution for the printer issue?

The ribbon is jammed and is rubbing on the paper. Clear the bad ribbon and feed it through properly.
The printhead is too hot. Adjust the temperature down and retry printing.
The printer is loaded with the wrong type of paper. Replace the receipt paper with carbon paper.
The blue ink cartridge was loaded with black ink. Put the correct ink and clean the printhead.

A

The printhead is too hot. Adjust the temperature down and retry printing.

24
Q

A user requested upgrades to a company-issued laptop to increase its performance while working with a large database stored on drive C: Which of the following tasks should a systems administrator complete to BEST meet this goal? (Choose two.)

Configure RAID 1.
Install a hybrid drive.
Upgrade to 1GB NIC.
Increase the RAM.
Migrate to a SSD.
Upgrade the power supply

A

Migrate to a SSD
Increase RAM

25
Q

A developer is requesting permission to utilize client-side virtualization. The developer would like to write code in a setting isolated from other infrastructure to avoid negative impacts of experimental code. Which of the following provides the BEST solution for the developer?

Cross-platform functionality
Software compatibility
Test case development
Sandbox environment

A

Sandbox environment