Exam Topic Q's Pt. 6 Flashcards
Which of the following are default ports for HTTP and HTTPS traffic? (Choose two.)
23
25
80
143
389
443
Port 80
Port 443
Documents are not pritning our correctly from a laser printer at a confrenece. Some of the print is missing, and the pages come out unreadable. Which of the following should a technician do to fix this issue?
Exchange the transfer roller.
Recalibrate the printer.
Clear the jam.
Replace the fuser assembly.
Exchange the transfer roller.
Which of the following is an unsecure remote access protocol?
SSH
HTTPS
SFTP
Telnet
Telnet
Which of the following cable types is the standard connector on printers?
DVI
eSATA
USB
Lightning
USB
Which of the following is the MAXIMUN power PoE+ provides?
15.4W
30W
60W
95W
30W
A user reports the touch screen on an Android smartphone is not responding to any input. The technician has cleared the cache, restarted the phone, and ensured the phone is fully charged. The issue still persists. Which of the following should the technician replace on the phone to MOST likely resolve the issue?
System on a chip
Accelerometer
Digitizer
Gyroscope
Digitizer
Which of the following is the SAFEST way to replace RAM on a server that has a redundant power supply?
Unplug one power cable
Verify the RAM temperature
Utilize a grounding strap
replace the RAM while server is running
Utilize the grounding strap
It is important to ensure that the server remains properly grounded when working on it, particularly when handling internal components like RAM. This helps prevent static discharge which can damage delicate components like RAM. By using a grounding strap, the technician is connected to the earth ground and thus any static charge is safely discharged before it can cause harm.
A customer is using a satelite internet connection that is experiencing slowness. A technician notices high latency while pinging, but the download test is performing perfectly with very good download speeds. Which of the following represents the NEXT action the technician should perform?
Restart the modem and run an online internet connection and speed diagnostic tool.
Guide the customer on how to upgrade the internet plan with the provider in order to improve latency.
Explain to the customer this is not an issue; this situation is normal for this type of internet connection.
Replace the modem because it is not working correctly base on the test result.
Restart the modem and run an online internet connection and speed diagnostic.
An end user contacted a technician about a laser printer that was no longer printing images on the left side of the page. The technician replaced the toner cartridge, but the issue has persisted. Which of the following should the technician perform NEXT?
Replace the imaging drum
Realign the pickup rollers.
Clean the duplexing assembly.
Calibrate the printer.
Replace the imaging drum
The imaging drum is responsible for transferring the toner onto the paper and creating the final image. If the toner is being applied correctly but
the image is still not appearing properly, it is likely that the imaging drum has become damaged and needs to be replaced.
A systems administrator has been tasked with allowing SMTP traffic through the system’s host-based firewall. Which of the following ports should the administrator enable?
23
25
80
161
Port 25 (Simple Mail Transfer Protocol)
A technician recently discovered the root cause f an application error that several users have been experincing. The technician updated the configurations on the affected machines and verified full fuinctionality waws restored for all users. Which of the following actions should the technician perform NEXT?
Write a knowledge base article in the ticketing software to expedite future incidents.
Submit a big report to the developer of the application, along with the steps taken to resolve the issue.
Work with the developer to proactively collect the application logs to identify future errors of this type.
Send an email communication to the company about the issue and the steps taken to resolve it.
Submit a big report to the developer of the application, along with the steps taken to resolve the issue.
A new employee has been issued a company laptop. The employee requests an accessory with a single power source that has wired network connectivity and supports a keyboard, mouse, speakers, and dual monitors. Which of the following accessories should the systems administrator deploy to BEST meet the new user’s needs?
PoE switch
USB-C hub with power delivery
Docking station with DisplayPort
KVM switch with audio
Dicking station with DisplayPort
Which of the following describes the operational difference between hubs and switches when transmitting data to a specific computing inside the network?
Switches only send data to the specific computer, while hubs send data to all computers inside the network.
Switches compress data, while hubs send uncompressed data.
Switches receive data and route it to all computers inside the network, while hubs receive data and do not route.
Switches scramble data, while hubs send data in the original form
Switches only send data to the specific computer, while hubs send data to all computers inside the network.
Which of the following network devices would an administrator use to distribute traffic evenly throughout multiple nodes?
Load Balancer
Bridge
Proxy Server
Switch
Firewall
Load Balancer
A technician is investigating the output shown on a monitor. The output is clear, but it has a pink hue. The technician has replaced the video card and updated the graphics drivers. Which of the following would be the MOST likely cause?
Physical cabling issues
Burned-out bulb
Display burn-in
Incorrect data source
Physical cabling issues
A technician is implementing a SOHO wireless solution with three access points. Which of the following actions would avoid high latency?
Enabling and configuring a 5GHz antenna
Configuring separate IP ranges
Enabling multiple SSIDs
Configuring all devices with different channels
Configuring all devices with different channels
In which of the following places is a laptop’s wireless antenna MOST likely located?
Near the network interface card
Underneath the battery
Integrated into the motherboard
In the bezel of the lid
In the bezel of the lid
A company needs to support a 10Gbps throughput. Which of the following is the MINIMUM cable category that could be used?
Cat 5
Cat 5e
Cat 6
Cat 6a
Cat 6
Which of the following describes the BEST use case for a client-side hypervisor?
For a software developer who is required to test an application in many environments
When the data center environment is out of resources for a new server
As a cost-saving measure to allow multiple users on one computer
To provide a backup to cloud-based solutions during internet failures
For a software developer who is required to test an application in many environments.
A technician needs to install a cost-effective storage device into a rackmount server that will be used as a VM host. This storage will be used for all VMs that run from the server. Which of the following should be used?
Optical disk drive
eMMC storage device
15,000rpm drive
RAID 10 array
15,000rpm drive
A technician installed new firmware on the company’s laser printers and has since been receiving multiple calls that information is garbled and looks like code. Only printers with the new firmware are having this issue. Which of the following steps should the technician complete NEXT?
Change the language settings on the printers.
Reboot all the machines having the issues.
Reboot all the printers.
Install an updated printer driver on the print server.
Install an updated printer driver on the print server.
A user visits the help desk to report that a smartphone takes more than a day to fully charge. The user already tested multiple wall outlets and swapped the charging cable, but the results are the same. Which of the following should the technician do FIRST?
Verify the power rating of the charger.
Ensure all unnecessary connectivity features are disabled.
Check that all missing smartphone OS updates are applied.
Complete a factory reset of the phone.
Verify the power rating of the charger.
User attempted to install an application on a desktop, and the installation attempt failed. Technician compares these installation files to those on another user’s machine and finds the files are different. Which of the following should the technician do NEXT?
Attempt to reinstall the application.
Verify the system functionality.
Test the functionality of the antivirus.
Complete the final report.
Determine the source of the installation file.
Determine the source of the installation file.
A technician responds to a help desk ticket that indicates a user’s workstation is not booting. The technician initially suspects a failed hard drive. The technician performs diagnostics and confirms the hard drive is fully operational. Which of the following steps should the technician complete
NEXT?
Reinstall the operating system.
Configure a new RAID array.
Report the status of the drive and close the ticket.
Consider another possible cause of the issue.
Restore the latest backup of the system.
Restore the latest backup of the system.
