Exam Topics Pt. 7 Flashcards
A user who works with sensitive data has a computer configured with hard drive encryption. The TPM is active and hosting the encrypted key. After an upgrade to the motherboard, RAM, and video card, the hard drive is not booting, and data cannot be accessed from the hard drive. Which of the following should the technician do to enable the system to boot again and get access to the stored data?
Use data recovery software to find and recover the hard drive information.
Access the BIOS and select to rebuild the degraded RAID array.
Boot into the BIOS and enable the TPM on the new motherboard.
Return the replaced motherboard back to the computer.
Boot into the BIOS and enable the TPM on the new motherboard.
TPM was enabled and required for booting on the previous motherboard BIOS settings, but when the motherboard was changed it no longer
has TPM enabled by default. The processor is still holding the encryption key so it will not allow the new motherboard to boot until it has been
re-enabled.
A user that works in sales is reporting that the output on each page printed from a laser printer has duplicate images. Which of the following should be performed FIRST to eliminate the ghost images?
Change the paper weight setting.
Replace the printer’s fuser.
Upgrade the printer firmware.
Clean the toner drums and rollers.
Clean the toner drums and rollers.
A technician is setting up a laptop with an encrypted hard drive. The laptop will securely store a PIN that the user will input at log-on. Which of the following must be installed to set up this configuration?
TPM
HSM
UEFI
ARM
TPM (Trusted Platform Module)
A technician goes to a classroom to troubleshoot a projector that occasionally powers off. The technician recreates the issue and notices the projector will not power back on until approximately 15 minutes have passed. After 15 minutes of being powered on, the projector shuts off again. Which of the following should the technician perform NEXT to resolve the issue?
Clean the filter.
Adjust the standby timeout.
Check the power cable connection.
Replace the bulb.
Clean the filter.
Which of the following would an administrator use to migrate virtual machines from on premises to the cloud?
IaaS
SaaS
DBaaS
DRaaS
IaaS
A user is unable to plug a USB 3.0 device into a USB port. Upon inspection, a technician notices the USB 3.0 port appears to be slightly smaller
than the other connections. Which of the following is the MOST likely cause?
A foreign object is stuck inside the port.
The cable connection utilized the wrong orientation.
The USB cable is physically damaged.
The USB port belongs to a different form factor.
The USB port belongs to a different form factor.
A technician is replacing a ribbon on a printer that produces faded text and images when printing. Which of the following types of printers is the
technician working on?
Impact
Inkjet
Laser
Therma
Impact
A drive failed on a server that was leveraging a RAID disk configuration. The server administrator would like to rebuild the array so it can withstand a potential multidrive failure in the future. Which of the following RAID configurations will the administrator MOST likely select?
0
1
5
10
RAID 10
A user is expecting a visit from a new customer, and the company’s ADSL link has suddenly gone down. Which of the following should the user do to access a smartphone’s 4G internet connection from the laptop?
Set up a VPN.
Configure a hotspot.
Activate NFC.
Use a USB cable.
Configure a hotspot.
A user’s laptop is running out of disk space and requires a new hard drive. The user wants to replace the existing hard drive with the fastest
possible 1TB HDD. A technician assesses the user’s hardware and determines the connections that are available. Which of the following drive types should the technician recommend as the BEST choice?
1TB NVMe SSD
1TB flash drive
1TB SATA SSD
1TB SAS
1 TB SAS
Every time a user sends a print job, the user must walk over to the printer and press OK before the job will print. The same issue is occurring for multiple users. Which of the following is the MOST likely cause of the issue?
The wrong network printer queue is being used.
The network printer is on the wrong VLAN.
The default paper type has been changed.
The print server has outdated print drivers.
The default paper type has been changed
Which of the following concepts would be used by an online retailer to quickly add more web servers during peak sales times?
Community Cloud
Rapid Elasticity
High availability
Metered service
Rapid Elasticity
A network technician has been tasked with creating a patch cable. The RJ45 connectors will not stay attached to the cable. Which of the following tools is needed to fix this issue?
Cable tester
Crimper
Punchdown tool
Loopback plug
Crimper (is a tool that fixes the jack to a patch cord).
To control costs, a company provides a limited number of users with company phones. One of these users opens a support ticket because the
phone no longer allows Internet browsing over a cellular connection. The user acknowledges that the phone worked before the user’s child
streamed several movies using the device. Which of the following describes why the phone cannot browse the internet?
The child accidentally connected to a neighbor’s WLAN.
The company’s group policy disabled the device.
The device has a data cap and has reached that limit.
The device’s plan has been unpaid.
The device has a data cap and has reached that limit.
A user’s desktop computer slows down after a few minutes of use, and the fans alternate between silent and very loud. Which of the following is MOST likely failing, therefore causing these symptoms?
CPU fan
Memory
Power supply
Hard drive
CPU fan
