Exam 5-Safety and HCQ Flashcards
Definition
Safety
freedom from accidental injuries; ensuring patient safety involves the establishment of operational systems and processes that minimize the likelihood of errors and maximizes the likelihood of intercepting them when they occur.
Definition
Safe Care
avoiding injuries to patients from the care that is intended to help them
Definition
Health Care Quality
the degree to which health services for individuals and populations increase the likelihood of desired health outcomes and are consistent with current professional knowledge
Quality Improvement
measures the variance in ideal and actual care and implements strategies to close the gap
Types of Errors
4
- diagnostic
- treatment
- prevention
- communication
Scope of errors
2
active - latent
commission vs omission
Commission: action
Omission: lack of action
Just Culture
Just culture seeks to find a balance between the need to learn from mistakes and the need for disciplinary action against employees (reporting w/o punishment)
What does TJC do?
The Joint Commission evaluates health care organizations and ensures pt safety practices are in place
TJC National Patient Safety Goals
7
- identify patients correctly
- improve staff communication
- use edicine safely
- use alarms safely
- prevent infection
- identify pt safety risks
- prevent mistakes in surgery
Root Cause Analysis Process
4 steps
- define errors
- identify risks
- develop and test prevention strategies
- implement and adopt strategies
Attributes of HCQ
6
- Safe
- effective
- timely
- patient cenetred
- efficient
- equitable
Attributes of Safety
3
- knowlege
- skills
- attitudes
