Exam 2 - Chapter 11 learning objectives

Question 1

Difference between informational and analytical reports.

Answer 1

Informational, no data or recommendations just FACTS

Analytical, data, findings, analysis

Company policies-INFORMATIONAL
Yardstick-ANALYTICAL

Question 2

difference between direct and indirect organization and when each should be use

Answer 2

the purpose for writing is presented close to the beginning of a report (letter, report) DIRECT

delayed, at the end (conclusion) INDIRECT

Question 3

5 types of report formats

LMMPE

lets meet matt please emma

Answer 3

letter
memo
manuscript
printed forms
electronic slides

Question 4

7 steps of report writing process

AAPROCR

ashley and peta road on chapparal road

Answer 4

Analyze
Anticipate
preparing
researching
organizing
composing
revising

Question 5

4 components of a purpose statement

PSLS

pete sucks lollipops slow

Answer 5

PURPOSE
SCOPE
LIMITATIONS
SIGNIFICANCE

Question 6

Factoring

Answer 6

identifies issues to be investigated or possible solutions to the main problem

Question 7

Difference between primary and secondary data.

Answer 7

Primary-firsthand experience, observation and experimentationa.

Secondary-come from reading what others have experienced and observed

Question 8

2 sources of secondary datat

Answer 8

books and periodicals

Question 9

4 types of primary data

Answer 9

surveys
interviews
observation
experiementation

Question 10

evaluating web sources

Answer 10

they don’t always last, therefore they are not reliable sources

(wikis, blogs, etc)

Question 11

purposes of documentation

Answer 11

revealing and crediting sources of information.
stregenthens the argument of the repot
protects the report writer
instructs the reader so that he or she may undertake additional investigation

Question 12

what to document

Answer 12

sources

Question 13

know when to use these 4 types of visual aids

Answer 13

TABLE
BAR CHARTS
LINE CHARTS
PIE CHARTS

Question 14

incorporating graphics in reports

Answer 14

bar and line charts provide a visual overview or impression of trends, but they lack exactness.

Tables provide PRECISE figures and values but important points and trends are not immideiately made visible.

Question 15

making ethical charts and graphics

Answer 15

• PIck the right visual aid for the job
• Make sure the graphic highlights the most important information
• INclude all relevant data
• Keep your visual information readbale by avoiding clutter
• Use the correct scale and spacing for your graphics.