Exam 1 - Part 3 (5 PROBLEMS) Flashcards
Writing Improvement Exercises
“YOU VIEW”
To Avoid suffering the kinds of monetary losses we have experience in the pst, our credit union prohibits the cashing of third party check presented by our members.
To prevent you from losing money in third party check transactions, our credit union no longer bashes such checks presented by our members.
“YOU VIEW”
To help us process your order with our new database software, we need you to go to this Website and fill out the required customer information.
To have your orders processed more quickly and efficiently, please fill out your customer information at this Web site.
“Conversational but professional”
Under separate cover the above-refereced items (printer toner and supplies) are being sent to your Oakdale office, as per your telephone conversation of April 1)
As you requested, we are sending your printer toner and supplies to your Oakdale office.
“Conversational but professional”
Kindly inform the underdesigned whether or not your representative will be making a visitation in the near future.
Please tell me whether your representative will be visiting before June 1.
“POSITIVE AND COURTEOUS EXPRESSION”
Customers are ineligble for the 10 percent discount unless they show their membership cards.
Customers with membership cards receive a 10 percent discount.
“POSITIVE AND COURTEOUS EXPRESSION”
Titan Insureance Company will not process any claim not accompanied by documented proof from a physician showing that the injuries were treated.
We can process your claim if you send us a letter from your doctor showing that he or she treated your injuries.
“BIAS FREE LANGUAGE”
Any applicant for the position of firemen must submit a medical report signed by his physician.
Applicants for firefighter positions must submit medical reports signed by their physicians.
“BIAS FREE LANGUAGE”
Every emplyee is entitled to see his personnel file.
All employees are entitled to see their personnel files.
“PLAIN LANGUAGE AND FAMIILAR WORDS”
Pleaase ascertain whether we must perpetuate our current contract despite perplexing profits.
Please find out whether we must continue our current contract despite troubling profits.
“PLAIN LANGUAGE AND FAMIILAR WORDS”
By hypothesized that the vehicle was not operational because of a malfunctioning gasket.
He guessed that the car (or truck) was not working because of a broken gasket.
“SCENARIO”
If this requesting to be refused and you wish to be quite persuasive, talk to crystal in person. Otherwise, use the telephone. Any other channel would probably be too slow unless you know that Crystal answers her email immediately.
“SCENARIO”
A wiki would work well as an information repository where members can add, remove and edit content about the progress of the project.
“ANALYZING AUDIENCES”
Because the primary reader is your sales manager, you should known what kind of communation format and content he expects.
“ANALYZING AUDIENCES”
The primary reader will probably be a busy human resources director, an educated, experienced individuals who may be deluged with applications.
“SENTENCE ELEMENTS” Although YOU want to make a good impression during your interviewer.
a. DC - YOU
“SENTENCE ELEMENTS”
The INTERVIEWER Will size you up in about seven seconds.
b. IC - interviewer
