Ethics and Leadership Flashcards

1
Q

Respecting the decisions made by those capable of making decisions, including those limited by senility or illness

A

Autonomy

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2
Q

Patient’s authorization of a medical intervention or involvement in research; involves DISCLOSURE OF INFORMATION, UNDERSTANDING, VOLUNTARINESS

A

Informed consent

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3
Q

Restriction of a person’s autonomy that must be justified with sufficient reason

A

Paternalism

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4
Q

Doing good or providing benefit

A

Beneficence

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5
Q

To avoid doing harm, or minimize harm if unavoidable

A

Non-maleficence

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6
Q

Ensuring fairness and equity in the distribution of risks and benefits, treating equals equally and recognizing inequalities

A

Justice

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7
Q

Failure to exercise due care or the level of care that a person of ordinary intelligence and good sense would exercise under given circumstances

A

Negligence

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8
Q

Type of negligence committed by a professional; implies that a greater standard of care is owed to a person than the ‘reasonable person’ standard associated with negligence

A

Malpractice

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9
Q

What provides the direction of where one/organization is going?

A

Leadership

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10
Q

What must leadership be in order to set clear goals and strategic objectives?

A

Visionary

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11
Q

Which leadership style provides physical and personal sources for an individual to accomplish his/her duties?

A

Supportive

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12
Q

Which leadership style presents rules, orders, or other defined instructions to the individual?

A

Directive

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13
Q

Which leadership style provides high support and direction?

A

Coaching

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14
Q

Which leadership style provides low support and direction?

A

Delegating

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15
Q

What is also known as administration and provides the road to get there?

A

Management

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16
Q

Self-centered, makes decisions without consultation of subordinates, the manager’s way is the best

A

Autocratic Leadership

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17
Q

Shared authority, employees take part in decision making

A

Democratic Leadership

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18
Q

Exercise of control on the basis of knowledge, focuses on rules and regulations set by the hierarchy of authority

A

Bureaucratic Leadership

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19
Q

Free reign, least effective, leaves the decision to staff, abdicates responsibility

A

Laissez-faire Leadership

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20
Q

Encourages certain behaviours in others by force of personality, persuasion, and eloquent communication

A

Charismatic Leadership

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21
Q

Uses fears and threats, decision making is done in the upper echelons of the organization

A

Exploitative-authoritative Management

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22
Q

Master-servant, reward system, flow of information upward is restricted to what superiors want to hear

A

Benevolent-authoritative Management

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23
Q

Allows employees to have a view and voice out their opinion

A

Consultative Management

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24
Q

Collaborative teamwork and open communication between manager and subordinates

A

Participative Management

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25
Q

A manager uses a broad range of leadership styles based on the prevailing circumstances in the current environment

A

Tannenbaum and Schmidt Theory

26
Q

Based on how employees view work; - autocratic leadership; boss-centered

A

Theory X

27
Q

Based on how employees view work; democratic leadership; people-centered, continuous improvement

A

Theory Y

28
Q

low concern for people and production

A

Blake-Mouton Theory (Impoverished Management)

29
Q

low concern for people but high concern for production

A

Blake-Mouton Theory (Authority-Compliance)

30
Q

medium concern for people and production

A

Blake-Mouton Theory (Middle-of-the-road Management)

31
Q

high concern for people but low concern for production

A

Blake-Mouton Theory (Country Club Management)

32
Q

high concern for people and production (best)

A

Blake-Mouton Theory (Team Management)

33
Q

Relationship-oriented leader wants to be liked by and get along well with subordinates; getting the job done is second priority

A

Fiedler Theory (Relationship-oriented)

34
Q

Task-oriented leader wants high performance and accomplishment of all tasks; getting the job done is the first priority

A

Fiedler Theory (Task-oriented)

35
Q

No single best style of leadership but dependent on the task, knowledge, and group dynamics for each situation

A

Hersey-Blanchard Theory (Situational)

36
Q

Employees base their satisfaction or dissatisfaction with work on hygiene factors and motivation factors

A

Frederick Herzberg’s Theory

37
Q

Pyramid of goals for the satisfaction of employee needs: physiological needs, safety, love and belonging, esteem, self-actualization

A

Maslow’s Hierarchy of Needs Theory

38
Q

Top manager focuses on increasing which skills?

A

Strategic and conceptual skills

39
Q

Middle manager focuses on which skills?

A

Human skills

40
Q

Supervisory manager focuses on increasing which skills?

A

Technical skills

41
Q

What are the skills of a manager that involve conceptualizing and applying management processes, systematizing work flow, making decisions, and communicating with co-workers?

A

Organizational skills

42
Q

Which skills involve understanding basic theories of human needs and work motivation?

A

People skills

43
Q

Which skills involve effective use of and accounting for monetary resources?

A

Financial skills

44
Q

Which skills involve the synthesis of organizational, people, and financial skills to manage physical resources?

A

Technical skills

45
Q

What is a descriptive picture of a desired future state, long term?

A

Vision

46
Q

What defines the organization’s purpose?

A

Mission

47
Q

What are general and qualitative statements of the overall philosophy of the organization?

A

Goals

48
Q

What are more specific and quantifiable steps taken to achieve organizational goals?

A

Objectives

49
Q

What does the acronym SMART stand for in relation to objectives?

A

Specific, Measurable, Achievable, Realistic, Time bound

50
Q

What is the process of establishing goals and objectives, and formulating policies to carry them out?

A

Planning

51
Q

What type of plan covers a 1-5 year period and focuses on tasks that can be completed in this time frame?

A

Short range plan

52
Q

What type of plan may be for 1 year or one budget period and concerns operation?

A

Operational plan

53
Q

What type of plan maps out the course of an organization for approximately 20 years?

A

Strategic plan

54
Q

What analysis involves assessing internal factors (Strengths, Weaknesses) and external factors (Opportunities, Threats)?

A

SWOT analysis

55
Q

What function involves coordinating resources to achieve plans and defining work relationships, including lines of authority and workflow?

A

Organizing

56
Q

What function involves communicating, motivating, delegating, and coaching while creating a climate that meets the needs of the individuals and the organization?

A

Directing

57
Q

What function involves defining standards of performance, developing a reporting system, and taking corrective action when necessary?

A

Controlling

58
Q

What is the process of identifying goals, evaluating the current situation, setting objectives, and establishing plans?

A

Planning

59
Q

What function involves formal hierarchy and informal relationships to coordinate resources?

A

Organizing

60
Q

What function involves leadership, time allocation, and leading the team?

A

Directing

61
Q

What function involves giving instructions, following up, and making necessary modifications?

A

Controlling