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2ND TERM > ERGO PRELIM (M1-M5) > Flashcards

ERGO PRELIM (M1-M5) Flashcards

1
Q

“ENGINEERING PSYCHOLOGY”

The Human work above the _______

A

Neck

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2
Q

The focus of ________ tends to be on PERFORMANCE ON THE WORKPLACE, hence characterizing its close linkage back to ergonomics, the study of work, and particularly COGNITIVE
ERGONOMICS.

A

Engineering Psychology

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3
Q

(GIVE 3)
The scientific study of _______, _______, and ________ applied to the design of equipment, workplaces, environments, jobs, instructions, interfaces, systems, and processes.

A

Human Characteristics
Capabilities
LImitations

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4
Q

_______. The size, shape, surface-type and weight of the object being moved

A

Load

under LITE

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5
Q

________. The type of manual handling activity such as pushing, pulling, lifting, or carrying, etc.

A

Task

under LITE

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6
Q

________. The area in which the object is being moved

A

Environment

under LITE

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7
Q

________. The capabilities ofthe person carrying out the manual handling activity

A

Individual

under LITE

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8
Q

Engineering Psychology typically measures the “Big three”. Which are???????????

A

– Speed
– Accuracy
– Attentional demand

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9
Q

(Give 3)

Engineering psychologists are quite interested in many cognitive phenomena that are not directly
reflected in performance, such as the degree of learning or memory of a concept, the quality of
________, _________, _________ in a decision.

A

– mental model
– situation awareness
– overconfidence

Acronym: MSO

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10
Q

It is a systematic application of relevant information to design and evaluation of things

A

Human Factors Research Methodologies

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11
Q

True or False:

All the Human Factors Research Methodologies’ information come from materials and conclusion.

A

False

Specific words:
“Observation” and “Experiment” daw.

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12
Q

observe system in natural state. AKA _______

A

Observation

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13
Q

manipulate system and observe outcomes. AKA ______

A

Experiment

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14
Q

_________ is that which informs, i.e. that from which data can be derived

A

Information

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15
Q

_________ is conveyed either as a content of a message or through direct or indirect observation of something.

A

Information

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16
Q

Enumeration:

Give 6 types of Information

A

▪ Quantitative (e.g. 100% charged, 63% used)
▪ Qualitative (e.g. fully charged, partially charged)
▪ Status (normal, abnormal)
▪ Warning (abnormal - - potentially dangerous)
▪ Representational (e.g. pictures, diagrams, charts)
▪ Identification (e.g. labels, proofs)

QQ - SW - RI

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17
Q

Who developed information theory?

A

Claude E. Shannon

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17
Q

______ was developed to find fundamental LIMITS on SIGNAL PROCESSING operations such as compressing data.

A

Information theory

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18
Q

Start by an environmental input or operator’s voluntary intention to act.

A

System Environment

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18
Q

________ draws knowledge from statistical inference, natural language PROCESSING and other forms of DATA ANALYSIS

A

Information theory

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19
Q

Short-term sensory store: All sensory systems have an associated STSS to prolong the representation of the raw
material for _____min or ____ sec.

A

0.05 mins

or

2-4 seconds

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20
Q

______ permits environmental information to be preserved temporarily and dealt with later.

A

Short term sensory store

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21
Q

True or False:
Familiar circumstances remove the ability to use past experiences.

A

False

“Unfamiliar” circumstances

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22
Q

True or False: Poor sensory quality forces the perceiver to use bottom-up expectancies.

A

False:

“Top-down” expectancies

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22
Q

True or False:
If such expectancies are wrong, perceptual errors can occur

A

True

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23
Q

WHAT PART OF THE HUMAN INFORMATION PROCESSING?

________ proceeds automatically and rapidly, and is driven both by sensory input (bottom-up processing) or by inputs from _________ memory about what events are expected.

A

— Perception
— Long term

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24
Q

_________ refers to processing sensory
information as it is COMING IN. In other words, if a random picture is flashed on the screen, your eyes detect the features, your brain pieces it together, and you perceive a picture. It also refers to the way it is built up FROM THE SMALLEST pieces of sensory information

A

Bottom - up processing

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25
Q

________ refers to perception that is DRIVEN BY COGNITION. Your brain applies what it knows and what it expects to perceive and fills in the blanks, so to speak.

A

Top - down processing

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26
Q

TRUE OR FALSE:
If there is no context to give it a specific meaning, there is no top-down processing involved. Thus, your brain engages in bottom-up processing

A

TRUEE

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27
Q

Cognition operations require greater time, mental effort, or attention through rehearsal, reasoning, or image processing using _________.

A

working memory

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27
Q

TRUE or FALSE:

When given a context, your perception is driven by your cognitive expectations. Now you are processing in a bottom-up fashion.

A

FALSE: Top-down fashion

Pag may context, matic top down

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28
Q

True or False

We all have memories and one way to understand them is to use them under controlled conditions.

A

Ture

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29
Q

WHAT PART OF THE HUMAN INFORMATION PROCESSING?

Understanding of a situation, achieved through perception and augmented by cognitive transformations, often triggers an action.

A

RESPONSE SELECTION AND RESPONSE EXECUTION

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30
Q

WHAT PART OF THE HUMAN INFORMATION PROCESSING?

Cognition operations require greater time, mental effort, or attention through rehearsal, reasoning, or image
processing using working memory

A

– Working Memory Cognition
– Long term Memory

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31
Q

WHAT PART OF THE HUMAN INFORMATION PROCESSING?

Short-term sensory store: All sensory systems have an associated STSS to prolong the representation of the raw
material for 0.05min or 2-4 sec. STSS permits environmental information to be preserved temporarily and dealt with later

A

Sensory Processing STSS

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32
Q

_____ describes decisions made under uncertainty. It distinguishes between different types of errors or successes, and describes the tradeoffs between
them.

A

Signal Detection Theory

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33
Q

What are 4 PARTS OF THE SIGNAL DETECTION? Enumerate

A

– Stimulus
– Signal
– Noise
– Task

SSNT

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34
Q

Under PARTS OF THE SIGNAL DETECTION

______: sensory input(s)

A

Stimulus

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35
Q

Under PARTS OF THE SIGNAL DETECTION

______: stimulus having a special pattern

A

Signal

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36
Q

Under PARTS OF THE SIGNAL DETECTION

______: Obscuring stimuli

A

Noise

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37
Q

Under PARTS OF THE SIGNAL DETECTION

_______: Report “yes” when signal present, otherwise “no”

A

Task

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38
Q

For reading:

Example of Signal Detection

Situation: steam power plant

task: detect boiler leak
stimulus: sound pressure level (SPL)
signal: higher than normal SPL

A

Noted

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39
Q

______ is a graphical plot of how often false alarms (x-axis) occur versus how often hits (y-
axis) occur for any level of sensitivity

A

Receiver Operating Characteristic Curve

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40
Q

2 questions in 1

The Sensitivity of d’ is captured by the _______ in the curve.

True or False
The more the curve bends down to the left, the better the sensitivity

A

– Bow

– False

Must be: The more the curve bends UP to the RIGHT, the better the sensitivity.

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41
Q

True or False:

When humans detect signals, they make a simple three alternatives along a sequence of sensory evidence

However, when humans must identify or classify three or more stimuli at different levels of sensory evidences, this task is called _________.

A

– False: Must be “Simple 2 alternatives” hindi three

– Absolute judgment

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42
Q

_______ is an example of a task in which the human transmits
information from stimulus to response

An observer assigns a stimulus into one of multiple categories along a __________

A

Absolute judgment

Sensory Dimension

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43
Q

An information can be expressed in terms of_______, simply equal to the base 2 logarithm of the number of possible events

A

bits (binomial digits)

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44
Q

If EIGHT events could possibly occur, how many bits of information we will obtain in the stimulus?

A

Hs = Log_2(8)= 3 bits

3 bits of info obtained

Trivia:
A completely certain or predictable event conveys Hs = log2 1 = 0

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45
Q

When the amount of TRANSMITTED information is less than the STIMULUS information (HT < HS), it is known as __________

A

Information loss

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46
Q

When _____ discriminable stimuli are presented, information transmission (HT) is usually perfect

A

four

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47
Q

True or false:

When we increase the number of discrete stimulus levels (more than 4), error rate increases. This suggests the idea that every subject has a maximum channel capacity

A

True

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48
Q

Edge Effect is the ____-degree slope of the dashed line
indicates perfect information transmission.

A

45

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48
Q

The level of the flat part or asymptote of the function indicates the channel capacity
of the operator: somewhere between how many bits?

A

between 2 and 3 bits.

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48
Q

Absolute judgments are also subject to the _________: “stimuli located in the middle
of the range are generally identified with ______ (better or poorer?) accuracy than those at the extremes”

A

edge effect

poorer

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49
Q

There are two types of multidimensional judgments:

which are?

A

orthogonal dimensions

and

correlated dimensions

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50
Q

true or false

Most of our recognition is based on the identification of one stimulus dimensions rather than levels along a single dimension.

A

False:

Must be identification of 2 or more stimulus dimensions

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51
Q

The level of the stimulus on one dimension can take on any value, and INDEPENDENT of the other. Such as Hair color and weight

A

Orthogonal Dimensions

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52
Q

Orthogonal Dimensions

As more dimensions are added, ______ (less or more?) total information is transmitted, but ______ (less or more?) information is transmitted per dimension”

A

– More
– Less

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53
Q

_____ describes The level on one constraints the level on
another. Example (height and weight.

A

CORRELATED DIMENSIONS

meaning both variables are DEPENDENT of each other (or they affect each other)

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53
Q

CORRELATED DIMENSIONS

As more dimensions are added, the security
of the channel ________ (decreases or improve?), but ______ (Hs or Ht?) limits the amount of information that can be transmitted”

A

– Improve
– Ht

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54
Q

The _______________ is:

  • An (in) action that was not intended.
    ▪ An action not desired by a set of rules or an external observer.
    ▪ An action that led the task or system outside its ACCEPTABLE LIMITS.
A

Human error

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54
Q

Human error detection is based on what? (Give 3)

A

✓ Action Based
✓ Process Based
✓ Output Based

mt. “Apo”

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54
Q

For Multidimensional Judgement

-_____________ maximize HT, the efficiency of the channel.

▪ ___________ minimize Hloss; that is, they _______ (maximize or minimize) the security of the channel.

A

Orthogonal dimensions

Correlated dimensions

Maximize

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55
Q

How does human error occur? (Give 3)

A

✓ Task Complexity
✓ Error-likely Situations
✓ Individual Differences

In-T-Er (net)

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56
Q

APPROACHES TO MINIMIZE HUMAN ERROR

Appropriate skills and capabilities to perform required tasks

A

Personnel Selection

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57
Q

APPROACHES TO MINIMIZE HUMAN ERROR

Helps ensure appropriate skills; can be expensive and time consuming; people may revert to original behaviors under stress

A

Training

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58
Q

APPROACHES TO MINIMIZE HUMAN ERROR

Preferred method; maintainability, displays & controls, feedback (error detection), user expectations; categories: exclusionary, preventative, and fail-safe.

A

Design

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59
Q

HUMAN ERROR CAUSES

_______ is when the mechanical, electrical or other components of the design has a problem that caused the mishap

A

Design Deficiency

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60
Q

HUMAN ERROR CAUSES

______ is when the machine operated incorrectly

A

Equipment Malfunction

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61
Q

HUMAN ERROR CAUSES

______ is when the material or assembly has an issue that causes it to fail

A

Manufacturing Defect

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62
Q

HUMAN ERROR CAUSES

_____ is when an outside factor such as the weather causes the hazardous
condition

A

Environmental Hazard

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63
Q

For reading only:

HUMAN ERROR EXAMPLES

▪ Failing to perform or omitting a task
▪ Performing the task incorrectly
▪ Performing an extra or non-required task
▪ Performing tasks out of sequence
▪ Failing to perform the task within the time limit
associated with it
▪ Failing to respond adequately to a contingency

(Tap for more info)

A

For reading only:

HUMAN ERROR CONTRIBUTORS

▪ Population stereotype
▪ Performance requirements that exceed human
capability
▪ Design that promotes fatigue
▪ Inadequate facilities or information
▪ Difficult tasks
▪ Dangerous tasks
▪ Unpleasant tasks
▪ Repetitive or boring tasks
▪ Tasks at odds with the person’s aptitude
▪ Stress, Illness, Sleep Deprivation, Injury

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64
Q

Formula for reaction time?

A

Reaction Time = Response time (Hick-Hyman Law) + Movement Time (Fitts’ Law)

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65
Q

_______ describes that more choices lead to slower decision-making

A

Hick - Hyman’s Law (more on response time)

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66
Q

______– states that the size and distance of options influence users’ movement time

A

Fitts’ law (more on movement time

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67
Q

What are the 7 VISUAL CAPABILITIES?

A

▪ Color discrimination and perception
▪ Accomodation
- Mobility

▪ Contrast sensitivity
▪ Adaptation
▪ Perception

▪ Visual acuity

CAM - CAP - V

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68
Q

______ describes The whole different than the sum of its parts

A

GESTALT PERCEPTION

individually, di mo kayang idescribe yung image. but if in group, nadedescribe mo yung image

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69
Q

For reading only:

GESTALT GROUPING PRINCIPLES
– Proximity or nearness (.. .. ..)
– Similarity ([][][])
– Uniform Connectedness (their connection creates a pattern daw)
– Good continuation
– Common Fate / Symmetry (yung nakikita sa wooden chair)
– Closure (Grouped pieces form an image)

(click for more info)

A

For reading only:

PICTORIAL PERCEPTION

– Depth (Lumalalim yung pic)
– Aerial Perspective
– Shading or Lighting
– Elevation (Nakatungo sa ground, yet di kita sky)
– Relative Size

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69
Q

_______ is the result of the relation between stimuli, rather than stimuli themselves.

A

Perception

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70
Q

True or False:

When conflicting or simultaneous information occurs through the different senses, the visual system often determines what we perceive.

A

true

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71
Q

Initial decision in display design is to use _____ or _____ displays

A

visual
auditory

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72
Q

Types of Displays

Indicates existence of a condition

Example: Flash or No Flash symbol sa camera

A

Check Display

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73
Q

Types of Displays

Indicates an exact numerical value that must be read or that must be determined.

Example: may nakalagay na 50% sa battery charge

A

Quantitative display

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73
Q

Types of Displays

Indicates status, approximate value or trend of a changing value

Example: Wifi Symbol bumababa signal, Graph arrow umaakyat

A

Qualitative displays

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74
Q

Types of Displays

Used to convey detailed information

Example: use of Serif fonts as texts, Display density should be as low as possible

A

Alphanumeric Displays

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75
Q

Width height ratio of:
– Black text on white background
– White text on black background

A

– 1:6 to 1:8
– 1:8 – 1:10

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76
Q

Types of Displays

▪ Convey exact numeric values well
▪ Difficult to read when changing rapidly
▪ More effort needed to determine trends

Example: Timer

A

Digital Displays

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77
Q

Types of Displays

▪ Extensively used for facilities
▪ Identifiable, as simple and as symmetric as possible

Example: Male Female CR symbols

A

Symbolic Display

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78
Q

Types of Displays

▪ Convey spatial information and trends effectively
▪ DO NOT provide precise values
▪ Direct depiction of the system state

Example:
yung knob sa stove. you dont know the exact amount of fuel pero you simply estimate based sa pagturn mo nung knob

A

Analog display

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79
Q

Types of Displays

Evoke immediate attention and requires immediate response

– exclamation point na may yellow bg

A

Warning and Caution

(same kasi sila definition)

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80
Q

Types of Displays

Evokes general awareness of a marginal condition

A

Advisory

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81
Q

PRINCIPLES THAT ENHANCE EFFECTIVENESS OF VISUAL DISPLAYS

_______ display should attract attention and located where people would be looking;
prominence, novelty and relevance

A

Conspicuity

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82
Q

PRINCIPLES THAT ENHANCE EFFECTIVENESS OF VISUAL DISPLAYS

visible under all expected viewing conditions (day or night viewing, bright sunlight, etc.

A

Visibility

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83
Q

PRINCIPLES THAT ENHANCE EFFECTIVENESS OF VISUAL DISPLAYS

optimize contrast of characters to background, using font types that are easy to read

A

Legibility

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84
Q

PRINCIPLES THAT ENHANCE EFFECTIVENESS OF VISUAL DISPLAYS

as few words as possible, no acronyms or abbreviations, telling exactly what to do

A

INTELLIGIBILITY

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85
Q

PRINCIPLES THAT ENHANCE EFFECTIVENESS OF VISUAL DISPLAYS

important words, larger fonts and borderlines

A

Emphasis

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86
Q

PRINCIPLES THAT ENHANCE EFFECTIVENESS OF VISUAL DISPLAYS

use standard words and symbols whenever they exist

A

Standadization

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87
Q

PRINCIPLES THAT ENHANCE EFFECTIVENESS OF VISUAL DISPLAYS

made of materials that resist aging and wear and tear

A

Maintainability

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88
Q

LIGHT OR COLOR SIGNALS

Indicate that certain functions are on

A

White

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89
Q

LIGHT OR COLOR SIGNALS

Indicate satisfactory conditions (GO, READY, POWER ON)

A

green

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90
Q

LIGHT OR COLOR SIGNALS

Marginal condition exists, ALERTNESS is needed, CAUTION be exercised, CHECKING is necessary, UNEXPECTED delays exists

A

Yellow.

More on caution rather than risk

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91
Q

LIGHT OR COLOR SIGNALS

Stop, system is inoperative, corrective or overriding action need

A

Red

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92
Q

LIGHT OR COLOR SIGNALS

Emergency requiring IMMEDIATE action

A

Flashing Red

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93
Q

LIGHT OR COLOR SIGNALS

No special meaning but is used in combi with flashing red light

A

Blue

wang wang wang

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94
Q

Limit the number of colors in a display to _______ if users are inexperienced.

In general, No more than ___ colors should be used

A

– four
– seven

Avoid:
▪ Reds with blues
▪ Reds with cyans
▪ Magentas with blues

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95
Q

Color.

_____ is good for backgrounds and large shapes

A

Blue

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96
Q

Color

____ and _____ should not be used for small symbols and small shapes in peripheral areas of large
displays

A

red and green

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97
Q

Sound is created by ________ from some source

A

vibrations

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98
Q

The _______ of a physical sound is associated with the human sensation of pitch

A

frequency

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99
Q

Sound ______ is associated with the human sensation of loudness

A

intensity

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100
Q

Frequency is expressed in _______, which is equivalent to ________

A

– hertz (Hz)
– cycles per second

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101
Q

On the musical scale, middle C (piano keyboard) has a frequency of ________

A

256 Hz

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102
Q

The human ear is sensitive to frequencies between _____ to ______ Hz.

A

20 to 20,000 Hz

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103
Q

Infants can hear tones of about _______ to ______

A

16 Hz to 20 KHz

note: KILOHERTZ

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104
Q

Older people can rarely hear above _______

A

12 KHZ

NOTE: KILOHERTZ

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105
Q

Sound intensity is commonly expressed in terms of ________, based on the ratio between ________, and the ________

A

– decibels (dB)
– reference pressure level (Pr)
– pressure of interest (P)

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106
Q

what SOUND INTENSITY LEVELS?

Jet engine, explosion, thunder, riveter,
jack hammer

A

Deafining

107
Q

what SOUND INTENSITY LEVELS?

Busy street, duplicating machines,
manufacturing

A

Very Loud

108
Q

what SOUND INTENSITY LEVELS?

Street activities, typewriting

A

Loud

109
Q

what SOUND INTENSITY LEVELS?

Conversation, Radio, Airconditioning

A

Moderate

110
Q

what SOUND INTENSITY LEVELS?

Soft background music at home

A

Faint

111
Q

what SOUND INTENSITY LEVELS?

Whisper in a soundproof room

A

Quiet

112
Q

_______ are recommended for qualitative information, such as indication of status, or for
warnings

A

Tonal Signals

113
Q

______ may be appropriate for all types of messages

A

Speech

114
Q

What PRINCIPLES OF AUDITORY DISPLAYS?

▪ Avoid extreme auditory dimensions
▪ Establish intensity relative to ambient noise level
▪ Use interrupted or variable signals
▪ Do not overload the auditory channel

A

Presentation

115
Q

What PRINCIPLES OF AUDITORY DISPLAYS?

▪ Test signals to be used
▪ Avoid conflict with previously used signals
▪ Facilitate changeover from previous display

A

Installation

116
Q

True or False

A tone stimulus evokes a more emotional response than a light or a voice

A

False

must be Voice stimulus

117
Q

Buzzers may have frequencies as low as ______ and horns as high as _______

A

– 150 Hz
– 4,000 Hz

118
Q

Use modulated signals ( ______ per second) (how many beeps?) to demand attention

A

1-8 beeps

119
Q

True or False:

The maximum duration for a tonal signal should be 100 ms

A

False

Must be minimum

120
Q

True or False

Rapid intermittent signal could be used for high-priority messages

A

True

121
Q

Tonal signals should be at least _____ louder than the ambient noise

A

10 dB

122
Q

The signal frequency range for WARNING AND ALARM SIGNALS should be within ______ Hz, where the est range is between ______

A

– 200 and 5,000 Hz
– 500 and 1,500 Hz

123
Q

If warning signal undulates or warbles, a range of _______ Hz is advantageous

A

500 to 1,000

124
Q

Use frequencies below ______ when warning signals have to travel long distances (e.g. more
than 300 meters)

A

1000 Hz

125
Q

Use frequencies below _____ when warning signals have to “bend around” major obstacles,
partitions or pass through sound barriers

A

500 Hz

126
Q

It is a sensory system responsible for providing our
brain with information about body position, and It provides sense of balance and spatial orientation
for normal movement and equilibrium.

A

Vestibular System

127
Q

Vestibular system provides us with ______ about
where our body is in space.

A

information

128
Q

It is responsible for informing us whether our body is stationary or moving, how fast it is moving, and in what direction.

A

Vestibular System

129
Q

Provides a foundation for the development of
all other sensory systems such as touch, vision, sound and proprioception.

A

Vestibular System

130
Q

Vestibular system provides information concerning ___, ___, and ___.

A

gravity,
rotation
and acceleration

131
Q

Abnormality in the association of the otoconia to the cupula within the membranous
labyrinth.

A

BENIGN POSITIONAL VERTIGO

132
Q

Leads to a SUDDEN PROFOUND LOSS in auditory and vestibular
function

A

LABYRINTHINE INFARCTION

133
Q

Sudden EPISODE of vertigo without hearing loss in an
otherwise healthy person.

A

VESTIBULAR NEURONITIS

134
Q

INFLAMMATORY process occurring
within the membranous
labyrinth that may have a bacterial or viral etiology.

A

LABYRINTHITIS

135
Q

Inner ear disorder characterized
by EPISODIC VERTIGO ATTACKS
sensorineural hearing loss,
tinnitus, and pressure or
fullness in the involved ear

A

MINIERE’S DISEASE

136
Q

VISUAL AURASE are the most
frequent type, and may come in
a wide variety of phenomena or
hallucinations.

A

Migraine

137
Q

Studies COGNITION IN WORK and OPERATIONAL SETTINGS in order TO OPTIMIZE human well-being and system performance

A

Cognitive Ergonomics

138
Q

is concerned with mental processes, such as perception, memory, reasoning, and motor response, as they AFFECT interactions among humans and other elements of a SYSTEM

A

Cognitive Ergonomics

139
Q

the scientific study and body of knowledge of human abilities, limitations, and characteristics for the appropriate design of living and work environments.

A

Ergonomics

140
Q

Ergonomics has existed as a profession for over 50 years, helping people to succeed in their jobs by means such as: (Cite 4)

A

– Reducing HUMAN ERROR in the system performance
– Reducing HAZARDS to individuals in the work environment
– improving SYSTEM EFFICIENCY
– Improve QUALITY OF LIFE

141
Q

(For reading only)

Economic advantages of Ergo and Human factors (Cite 5)

A

– Minimize fatigue and overexertion
– Minimizing Absenteeism and labor turnover
– Improving quality and quantity of output
– Eliminating / Minimize Injuries, strains, and sprains
– Minimizing LOST TIME AND COSTS associated w/ injuries and accidents

142
Q

Why learn Human Factors and Ergonomics??

A

– For economic advantages
– For progress in knowledge and Technology
– For moral imperative

143
Q

SCIENTIFIC STUDY about the Structure of organisms (including its appearance and positions)

A

Anatomy

144
Q

SCIENTIFIC STUDY of how the human body FUNCTIONS. This includes the mechanical, physical, bioelectrical, and biochemical functions of humans in good health, from organs to the cells of which they are composed.

A

Physiology

145
Q

SCIENTIFIC STUDY of the way the human mind works and how it influences BEHAVIOUR, or the influence of a particular person’s character on his or her own behavior.

A

PSYCHOLOGY

146
Q

is concerned with MENTAL PROCESSES, such as PERCEPTION, memory, reasoning, and motor response, as they affect INTERACTIONS among humans and other elements of a SYSTEMS.

A

Cognitive ergonomics

147
Q

Give 7 relevant topic related to human system design

A

– Human Reliability
– Human-Computer interaction
– Skilled Performance
– Decision making
– Training
– Mental Workload
– Work Stress

148
Q

The field of Cognitive ergonomics emerged predominantly in the ______ with the advent of personal computers and new developments in the fields ___________ and __________

A

– 1970s
– Cognitive Psychology
– Artificial Intelligence

149
Q

TRUE OR FALSE:
Psychology is the application of Cognitive Ergonomics to achieve optimization between people and their work

A

FALSE. must be “Cognitive ergonomics IS THE APPLICATION of Psychology.” baliktad kasi eh

150
Q

TRUE OR FALSE:
Cognitive Ergonomics is considered as applied science over the last 20 years

A

FALSE:
must be over the last 27 years.

Note na rin:Cogni ergo is an applied science

151
Q

___________ was one of the pioneers of “interactive systems engineering”, and advocated the notion of “user-centered designs”

A

Enid Mumford

[ISE UCD]

152
Q

There are 2 criterias for developing user centered design.

A

– Task analysis (Is the evaluation of cognitive task demands}
– Analyzing motor control cognition during visual tasks (operating machinery attention evaluation)

153
Q

True or False.

Cognitive ergonomics is a division of ergonomics (human factors), a discipline and practice that aims to ensure appropriate interaction between work, product and environment, and human needs, capabilities, and limitations.

A

True

154
Q

________ is a cognitive approach that is often equated with contemporary cognitive psychology

A

Human information processing model

155
Q

_________ for particular tasks describe the flow of information through the various stages and predict response times, error rates, error types, and other aspects of human performance.

A

Information processing models

156
Q

___________ refers to the cognitive limitations of consumers

A

Bounded rationality

157
Q

According to the bounded rationality, we make suboptimal decisions due to 3 factors:

which are?

A

– Cognitive limitations (Like self)
– Imperfect information (Sir ong)
– Time constraints (deadlines)

158
Q

True or False: When faced with simple choices, consumers may opt to “satisfice” instead of spending time and effort analyzing the situation – leading to a sub-optimal choice.

A

FALSE. must be faced with COMPLEX CHOICES. not SIMPLE

159
Q

_____ refers to our inability as
humans to process information in an optimal manner. In other words, we are unable to consider all available factors in our decision making.

A

Cognitive limitations

160
Q

____ refers to the LACK of information a consumer has. Not many consumers likely to spend hours researching what it is and how it affects the performance of their decisions.

A

Information Imperfections

161
Q

______contricts our ability to process and anlyze a situation and come to an optimal decision

A

Time constraint

162
Q

Theory of Bounded rationality is devloped in what year?

A
  1. Simon
163
Q

Summarize Theory of Bounded Rationality

A
  • Cant optimize decision making
  • Satisfaction over perfection
  • Lack of info
  • limited memory storage
  • cant oresee all the possible effects of options
  • follow heuristics rather than algorithims
164
Q

True or false: the Theory of Bounded Rationality describes following algorithms rather than heuristics

A

FALSE FALSE FALSE.

Heuro over algo ang finofollow. which is not ideal, but describes theory of bounded rationality

165
Q

Theory of human error is developed by _____ during _____

A

– By Reason (last name niya toh)
– 1990

166
Q

_____ describes an (in) action that was not intended / desired by a set of rules or an external observer / that led the task or system outside its acceptable limits

  • di sinasadya, di katanggap tanggap di sapat
A

Human error

167
Q

Describe Slip, Lapse, and Mistake.

A

Slip - Attentional Failures (e.g. nagmura sa harap ng prof)
- Lapse - Memory failures
- Mistake - Rule based / Knowledge based mistakes (wrong answers in tests)

168
Q

Aims to enhance HUMAN-COMPUTER INTERACTION by using neural correlates to better understand situational task demadns

A

Neuroergonomics

169
Q

_________ is an emerging field that investigates the human brain in relation to behavioural performance in NATURAL ENVIRONMENTS and everyday settings

A

Neuroergonomics

170
Q

True or False (With identification hehe)

Neuroergonomics is summarized by ________ “sci study of brain mechanism and psychological and physical function of humans in relation to TECHNOLOGY, WORK, AND ENVIRONMENT”

A

Raja Parasuraman

True true true

171
Q

Cite 3 application of Cogni ergonomics

A

– Designing a software interface to be EASY TO USE
– Designing icons and VISUAL CUES so that majority of people will understand and ACT in the intended manner
– Design an airplane cockpit or nuclear powerplant control system so that the operators WILL NOT MAKE CATASTHROPIC ERRORS

172
Q

In Physical Ergonomics. “The job fits the man”

what is Cogni Ergonmics?

A

“Mind is as confortable at work as the body”

173
Q

True or false. If the physical surroundings reflect and support their natural cognitive tendencies, there will be more errors and performance & productivity – negative boost

A

FALSE.

If physical reflect cogni tendencies. LESS ERRORS AND MORE POSITIVE BOOSY IN PERFORMANCE AND PRODUCTIVITY

174
Q

Indicates different types of _____________—- the mental processes/ functions scuh as perception, attention, and memory, which is what the mind creates.

A

Cognition

175
Q

True or false. The mind is a system that creates representations of the world so that we can act within it to achieve our goals. This indicates how our mind operates, creating representations, and its functions, enabling us to act and to achieve goals

A

TRUE

176
Q

____ is the study of mental processes, which includes determining the characteristics and properties of the mind and HOW IT OPERATES.

A

Cognitive psychology

177
Q

2 questions

Who created an experiment to determine HOW LONG IT TAKES for a person to MAKE A DECISION?

It is determined by measuring what?

A

– Donders (WITH S) (1868)
– reaction time

178
Q

Describes how long it takes to respond to the presentation of the stimulus.

A

Reaction time

179
Q

How was donder’s experiment done? (explain in detail)

A

By measuring “Simple reaction time” and “Choice reaction time”

Simple reaction time – asking participants to push a button as rapidly as possible when that saw a light goon (no need to think)

Choice reaction time - using 2 lights and asking participants to push the left button when they saw the left lighT, the push right when they saw the right light go on

This is to determine how much time it takes for a person to DECIDE WHICH TO PUSH (WHICH KEY TO PUSH) during Choice reaction time

180
Q

Donders concluded in the experiment that the decision-making process took ___________________( how long?)

A

one-tenth of a second

181
Q

_________ experiment is important because it was one of the first cognitive psychology experiments and because it illustrates something extremely significant about studying the mind. (Mental responses cannot be measured directly but must be inferred from behaviour

A

Donders’s experiment

182
Q

What is the formula of time to make a decision?

A

Choice reaction - simlple reaction time = time for decision making

183
Q

Who establish “STRUCTURALISM” and during when?

He also founded the first laboratory of scientific psychology

A

– Willhelm Wundt (Substantial contribution)
– 1879 (11 years after donders’s experiment

184
Q

According to _______, our overall experience is determined by combining basic elements of experiment called __________.

A

– Structuralism
– Sensations

185
Q

Wundt wanted to create a _______________, which would include all the basic SENSATIONS involved in creating experience.

A

PERIODIC TABLE of the MIND

186
Q

Wundt thought he could achieve a science description of the components of experience using _____________, a technique in which trained participants described their experiences and thought processes in response to stimuli

A

Analytic Introspection

187
Q

________ was interested in determining the nature of memory and forgetting - specifically, how rapidly information that is learned and lost overtime. developing a quantitative method for measuring memory.

A

Hermann Ebbinghaus (1885’1913)

188
Q

How was Ebbinghaus experiment done?

A

He himslef is the responded. he repeated list of 13 nonsense syllables at a constant rate . His objective Is to determine number of repititions necessary to repeat list without errors

189
Q

True or false:
Long break intervals = fewer repetitions necessary to relearn list of nonsense syllables (in ebbinghaus’s experiment)

A

FALSE

short break intervals = fewer repitions necessary.

190
Q

Ebbing hause used a measure called ______, to determine how much was forgotten after a particular delay?

What is the formula??

A
  • Savings
  • Formula: Savings = Original time to learn first - Time to relearn list after delay
191
Q

The decrease in savings (remembering) with increasing delays indicates that forgetting occurs rapidly over the ________ and then occurs more _______ (Slowly or fastly?) after that.

A

– first 2 days
– Slowly

Fogetting occurs rapidly in the first 1 to 2 days after orignila learning

192
Q

___________ one of the early american psychologists (not a student of wundt) taught harvard’s first psychology cource and made significant observations about the mind in his textbook, PRINCIPLES OF PSYCHOLOGY.

When?

A

William James (1890)

193
Q

How was william james’s Principles of psychology observed/studied?

A

develop observations based on the functions of his own mind, not experiments.

194
Q

____________ considered many topics in cognition, including thinking, consciousness, attention, memory, perception, imagination, and reasoning.

A

Principles of psychology

195
Q

– Donders (year, their procedure, and contribution?)
– Wundt (year, their procedure, and contribution?)
– Ebbinghaus (year, their procedure, and contribution?)
– James (year, their procedure, and contribution?)

A

– 1868, simple vs coice reaction time, first cogni psycho experiment
– 1879 (11 years later), analytic introspection, first lab of scientific psych
– 1885, (6 years), savings method to measure forgetting, one of the first quantitative measure of mental processes
– 1890 (5 years later), Only observations in own mind, first psych textbook

196
Q

Watson proposed a new approach called ___________. to eliminate the mind as a topic of study to directly obeserve behaviour. (1913, 23 years later))

A

Behaviorism

NO LETTER U

197
Q

_____ AND _____ performed the “little albert” experiment assoicated with __________.

Inspired by whos experiment?

A

— Watson an Rosalie
— Classical Conditioning
— Pavlov’s experiment

198
Q

_________describes how pairing one stimulus with another previously neutral stimulus causes changes in the response to the neutral stimulus.

A

Classical Conditioning

199
Q

Skinner provided another tool for studying the relationship between ____ and _______, thus introducing __________. (1938, 25 YEARS LATER)

A

— Stimulus and response.
— Operant conditioning

200
Q

__________ focused how behaviour is strengthened by presentation of positive reinforcers such as rewards and punishments

A

Operant conditioning

201
Q

True or false:
Rewarded behaviour are less likly repeated, while punished behaviour are more likely repeated

A

False.

202
Q

_________ (1938) trained rats to find food in four armed maze, creating a ________________

A

— Tolman
— Cognitive map

203
Q

________ is the controversy over language acquisition

A

the decline of behaviorism

204
Q

_________ (1957) argued children learn language through ________. (Verbal Behaviour)
– children imitate the speech they hear
– correct speech is rewarded

A

– Skinner
– Operant Conditioning

205
Q

__________ (1959) argued that children do not only learn language through imitation and reinforcement

A

Chomsky

206
Q

To understand complex cognitive behaviors: (Cite 3)

A

– Measure observable behavior
– Consider what his behavior says about how the mind works
– make inferences about underlying cognitive activity

207
Q

____________ shift from behaviorist’s stimulus-response relationships to an approach that attempts to explain behavior in temrs of the mind

A

Information Processing

208
Q

it is a way to study the mind based on insights associated with the digital computer. It also states that operation of the mind occurs in STAGES

A

Information processing approach

209
Q

______ (1953) built on James’s idea of attention.
– present message A in left ear and message B in right ear. subjects understand details of message A despite also hearing message B.

A

Cherry

210
Q

_________ (1958) developed flow diagram to show what occurs as a person direct attention to one stimulus

A

Broadbent

211
Q

It is making a machine behave in ways that would be called intelligent if a human were so behaving.

A

Artificial intelligence

212
Q

Newell and Simon created the _________ that could create proofs of mathematical theorems involving logic principles

A

Logic theorist program

213
Q

___________ studies behavior of people with brain damage.

___________ studies electrical responses of the nervous system including brain neurons

A

Neuropsychology

Electrophysiology

214
Q

2 technologies for brain imaging where

– both technologies show which brain areas are active during specific episodes of cognition

A

Brain imaging

– Positron emission tomography (PET)
– functional magnetic resonance imaging (fMRI)

215
Q

_____ and ______ (1968) developed a three-stage model of memory

What the those three stages

A

Arkinson and Shiffrin

▪ sensory memory (less than 1 second)
▪ short term memory (a few seconds, limited capacity)
▪ long-term memory (long duration, high capacity)

216
Q

Fill in the blanks
▪ sensory memory (less than ___ second/s)
▪ short term memory (____ seconds, ________ capacity)
▪ long-term memory (______ duration, _____ capacity)

A
  • 1
  • A few, short
  • long, high
217
Q

One of the largest and most complex
organs in the human body

A

Brain

218
Q

The brain is made up of more than ______ nerves that
communicate in trillions of connections called
______.

A
  • 100 BILLION
  • synapses
219
Q

_____ is the outermost layer of brain cells. Thinking and voluntary movements begin in here

A

Cortex

220
Q

is between the spinal cord and the rest of the brain. Basic functions like BREATHING and SLEEP are controlled here.

A

Brain Stem

221
Q

are a cluster of structures in the center of the brain. It coordinates messages between
multiple other brain areas.

A

Basal ganglia

222
Q

is at the BASE and the back of the brain. The _____ is responsible for coordination and balance

A

Cerebellum

223
Q

4 lobes of the brain

A

Frontal lobe
Parietal Lobe
Temporal Lobe
Occipital Lobe

224
Q

are responsible for problem solving and judgment and motor function.

A

Frontal Lobe

225
Q

manage sensation, handwriting, and body position.

A

parietal lobes

226
Q

are involved with memory and
hearing

A

Temporal Lobes

227
Q

contain the brain’s visual processing system.

A

Occipital lobes

228
Q

The brain is surrounded by a layer of tissue called _______

A

Meninges

229
Q

The ______ helps protect the brain from injury

A

Skull

230
Q

The study of the physiological basis of cognition. the biological processes that underlie human cognition, especially regarding the relation between BRAIN STRUCTURES, activity and cognitive functions.

A

COGNITIVE NEUROSCIENCE

231
Q

WHAT IS THE PURPOSE OF COGNI NEUROSCIENCE

A

Determine how the brain functions and achieves performance

232
Q

Cognitive neuroscience is considered as a branch of both ___ and _____ because it combines the biological sciences with the behavioral sciences, such as psychiatry and psychology.

A

psychology and neuroscience

233
Q

_________ is an example of a biological process that influences cognition

A

Decision making

234
Q

The role of __________ , a neurotransmitter associated with FEELINGS of satisfaction, brain function, and decision making.

A

Dopamine

235
Q

______ plays a role in how we feel pleasure. It’s a big part of our unique human ability to think and plan. It helps us strive, focus, and find things interesting.

A

dopamine

236
Q

When we make a decision that results in a reward, the activity level of dopamine neurons ________ (increase or decrease?) —and eventually this response happens even in anticipation of a reward.

A

increase

237
Q

It refers to the idea that a topic can be studied in a number of different ways, with each approach contributing its own dimension to our understanding

A

Levels of Analysis

238
Q

True or Flase: We examine topics of interest from a single perspective;

A

False. DO NOT

we look at them from multiple angles and different points of
view.

239
Q

The ________ is the basic working unit of the brain, a specialized cell designed to TRANSMIT INFORMATION to other nerve cells, muscle, or gland cells.

A

Neurons

240
Q

Each neuron has 3 parts, which is:

A

cell body, an axon, and dendrites

241
Q

The _______ contains the nucleus and cytoplasm of neurons. It
contains mechanisms to keep cells alive.

A

Cell body

242
Q

The ________ extends from the cell body and often gives rise to
many smaller branches before ending at nerve terminals, which receive information from other neurons

A

Axon

243
Q

_______ are tube filled with fluid that TRANSMITS electrical
SIGNAL to other neurons.

A

dendrites

244
Q

When they viewed this stained tissue (on brains)
under a microscope, they saw a network they called a _______

A

nerve net

245
Q

Nerve net allows for almost nonstop continous communication. true or flase?

A

True

246
Q

was using two techniques to investigate the nature of the nerve net. Establishing Neuron doctrine

A

Ramon y Cajal

247
Q

This property of the newborn brain, combined with the fact
that the Golgi stain affects less than _______ of the
neurons, made it possible for Cajal to clearly see that
the nerve net was not continuous but was instead made
up of _____________

A

— 1%
— individual units connected

248
Q

Individual nerve cells transmit signals and are not
continuously linked with other cells. Concept is called ______

A

Neuron doctrine

249
Q

________ was able to record electrical signals from single sensory neurons, using _______

A

— Edgar Adrian
— Microelectrodes

250
Q

small shafts of hollow glass filled with a conductive salt solution that can pick up electrical signals at the electrode tip and conduct these signals back to a recording device

A

Microelectrodes`

251
Q

There are two electrodes: a ________, shown with its RECORDING tip inside the neuron,

and a _________, located some distance away so it is not affected by the electrical signals.

The difference between them is fed into a computer and displayed on the computer’s screen.

A

— Recording electrode
— reference electrode

252
Q

Reading comprehension w/ slight fill in the blank

Recording an action potential as it travels down an axon.
(a) When the nerve is at rest, there is a difference in
charge, called the resting potential, of _________ between the inside and outside of the axon. The difference in charge between the recording and reference electrodes is fed into a computer and displayed on a computer monitor. This difference in charge is displayed on the right. (b) As the nerve impulse, indicated by the red band, passes the electrode, the inside of the fiber near the electrode becomes more positive. (c) As the nerve impulse moves past the electrode, the charge in the fiber becomes more negative. (d) Eventually the neuron returns to its resting state.

A

−70 millivolts (mV)

253
Q

(a) This value, which stays the same as long as there are no signals in the neuron, is called the ________. In other words, the inside of the neuron has a charge that is 70 mV more negative
than the outside, and this difference continues as long as the neuron is at rest.

A

resting potential

254
Q

Shows what happens when the neuron’s receptor is stimulated so that a _________ is transmitted down the axon. As the impulse passes the recording electrode, the charge inside the axon rises to_________ compared to the outside

A

nerve impulse
+ 40 millivolts,

255
Q

As the impulse continues past the electrode, the charge inside the fiber reverses course and starts becoming negative again, until it returns to the resting potential. This impulse, which is called the ______, lasts about ________

A

– action potential
– 1 millisecond (1/1000 of a
second).

256
Q

read

(a) Early work on neural representation and cognition focused on recording from single neurons in the visual cortex, where
“signals first arrive at the cortex”.
(b) Researchers then began to explore other places in the brain and found that “visual stimulation” causes activity that is distributed across many areas of the cortex.
(c) Recent work has focused on looking at how these distributed areas are connected by neural networks and how activity flows in these networks. Note that, except for the visual area in (a), the locations of the areas in this figure do not represent the locations of actual areas. They are for illustrative purposes only.

A

noted

257
Q

_______ and _______ research with visual
stimuli among cats.

A

David Hubel and Thorsten Wiesel

258
Q

One possible answer to the question “how can nerve
impulses stand for different qualities?” is that perhaps _________

A

there are neurons that fire only to specific qualities of
stimuli

259
Q

6 common function determined by resting state fMRI

A

– Visual
– Somato-motor (movement and touch)
– Dorsal Attention (Attention to visual stimuli and spatial locations)
– Executive Control (Higher-level cognitive tasks involved in working memory)
– Salience (Attending to survival-relevant events in the environment)
– Default mode (mind wandering)

VSD
ESD

260
Q

(Attention to visual stimuli and spatial locations)

A

Dorsal Attention

261
Q

(Higher-level cognitive tasks involved in working memory)

A

Executive Control

262
Q

(Attending to survival-relevant events in the environment)

A

Salience

263
Q

mind wandering, and cognitive activity related to personal life-story, social functions, and monitoring internal emotional states

A

Default mode

264
Q

nterconnected areas of the brain that communicate with each other.

A

NEURAL NETWORKS

265
Q

structural description of the network of elements and connections forming the human brain.

A

Connectcome

266
Q

3 LOCALIZATION DEMONSTRATED BY BRAIN IMAGING

Meron pa isa, di lang na include sa sagot

A

== The parahippocampal place area (PPA) is
activated by places but not by
other stimuli (Objects found on that place)

== The extrastriate body area (EBA) is
activated by bodies but not by other
stimuli (tools, specific face, movements)

267
Q

Measures neural activity by identifying highly oxygenated hemoglobin molecules
▪ Activity recorded in voxels (3-D pixels)

A

FUNCTIONAL MAGNETIC RESONANCE IMAGING (fMRI)

268
Q

responds specifically to places (indoor/outdoor scenes)

A

Parahippocampal place area
(PPA)

269
Q

Responds specifically to pictures of bodies and parts of bodies.

A

Extrastriate body area (EBA)

270
Q

2questions

  • Responds specifically to faces
    ▪ Damage to this area causes _______ (inability to recognize daces)
A

Fusiform face area (FFA
prosopagnosia

271
Q

Define the receiveing areas of each lobe

A

▪ Occipital lobe: vision (EYES)
▪ Parietal lobe: touch, temperature, and pain (SKIN)
▪ Temporal lobe: hearing, taste, and smell (HEAD)
- Frontal lobe: Coordination of information received from all
senses

272
Q

— Specific functions are served by specific areas of the brain.
— Cognitive functioning declines in specific ways when certain areas of the brain are damaged.
— _______ contains mechanisms responsible for most
cognitive functions.

A

Cerebral cortex (3-mm-thick layer covering the brain) oted

273
Q

— When we perceive different objects, we do so in a specific order that moves from LOWER TO HIGHER areas of the brain
— The ascension from lower to higher areas of the brain corresponds to perceiving objects that range
from lower (simple) to higher levels of complexity

A

HIERARCHICAL PROCESSING

274
Q

the structure of the brain changes with experience

A

EXPERIENCE – DEPENDENCY PLASTICITY

funfact
Kittens exposed to vertical-only stimuli over time could only perceive verticals in normal stimuli
▪ Demonstrated that perception is determined by neurons that fire to specific qualities of a stimulus.

275
Q

The problem of neural representation for the senses has been called the problem of _______

A

sensory coding

276
Q

TYPES OF SENSORY CODING (give 3)

A

Specificity coding:
Population coding
Sparse coding

277
Q

representation of a stimulus by the firing of SPECIFICALLY tuned neurons specialized to respond only to a specific stimulus

A

Specificity coding:

278
Q

representation of a stimulus by the pattern of firing of a LARGE number of neurons

A

Population coding

279
Q

representation of a stimulus by a pattern of firing of only a SMALL group of neurons, with the majority of neurons remaining silent

A

Sparse Coding

280
Q

Reminder:
dalhin ergo printed papers

A

okay

2ND TERM (13 decks)

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