employee relations #1 Flashcards

1
Q

definition of centralised approach

A

the centralised approach is an approach in which the government is responsible for determining wages and conditions for an entire industry through the use of an independent tribunal

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2
Q

defintion of decentralised approach

A

a decentralised approach refers to an agreement negotiated directly between employer and employee at a workplace level.

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3
Q

acronym for role the human of HRM in a decentralised employee relations

A

D: dealing with disputes and conflict that may arise during the life of an agreement
E: ensuring the implementation of all key terms of agreements
N: negotiating employment agreements with employees and their representatives
T: training other managers and supervisors to facilitate the implementation of agreements within their area of responsibility

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4
Q

advantages and disadvantages of a decentralised system

A

advantages:
there is flexibility to introduce employment conditions that take into account the individual characteristics of each workplace
greater effort and contribution to productivity improvements by employees can be rewarded
disadvantages:
the government has less control over wages, making management of the economy more difficult
with less involvement of centralised tribunals, industrial disputes could drag on for longer periods

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5
Q

mediation defintion

A

is the confidential discussion of issues in a non threatening environment, in the presence of a neutral, third party.

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6
Q

employee relations defintion

A

employee relations is about the relationship between management and employees in determining the conditions of employment-such as wages, hours worked, sick leave and paid holiday leave

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