Employee & Labor Relations

Question 1

Form of corrective discipline that implements increasingly severe penalties for employees.

Answer 1

Constructive Discipline

Question 2

Agreement that requires specific contractors to accept certain conditions in project contracts, such as paying a fair wage and contributing to health insurance, pension, and training funds.

Answer 2

Project Labor Agreement (PLA)

Question 3

Action taken in support of another union that is striking the employer.

Answer 3

Sympathy Strike

Question 4

Method of nonbinding dispute resolution by which a neutral third party tries to help disputing parties reach a mutually agreeable decision; also called conciliation.

Answer 4

Mediation

Question 5

Positioning of employees at a place of work targeted for the action for the purpose of protest.

Answer 5

Picketing

Question 6

Work stoppages at union contract operations that have not been sanctioned by the union.

Answer 6

Wildcat Strike

Question 7

Refusal by workers to work; also refusal by workers to leave their workstations, making it impossible for the employer to use replacement workers.

Answer 7

Sit-Down Strike

Question 8

Group of workers who coordinate their activities to achieve common goals in their relationship with an employer or group of employers; also called trade union.

Answer 8

Labor Union

Question 9

Violation of employee rights; act prohibited under labor relations statutes.

Answer 9

Unfair Labor Practice (ULP)

Question 10

Attempt by a union to influence an employer by putting pressure on another employer, for example, a supplier.

Answer 10

Secondary Action

Question 11

Method of dispute resolution by which disputing parties agree to be bound by the decision of one or more impartial persons to whom they submit their dispute for final determination.

Answer 11

Arbitration

Question 12

Situation in which workers slow processes by performing tasks exactly to specifications or according to job or task descriptions.

Answer 12

Work-To-Rule

Question 13

Various forms of collective employee actions taken to protest work conditions or employer actions.

Answer 13

Industrial Actions

Question 14

Orderly way to resolve differences of opinion.

Answer 14

Grievance Procedure

Question 15

Reporting of an organization’s violations of policies and processes by employees.

Answer 15

Whistleblowing

Question 16

Action of an employer to shut down operations to prevent employees from working.

Answer 16

Lockout

Question 17

Umbrella term for the various approaches and techniques, other than litigation, that can be used to resolve a dispute.

Answer 17

Alternative Dispute Resolution (ADR)

Question 18

Broad statement that reflects an organization’s philosophy, objectives, or standards concerning a particular set of management or employee activities.

Answer 18

Policy

Question 19

Group of workers who coordinate their activities to achieve common goals in their relationship with an employer or group of employers; also called labor union.

Answer 19

Trade Union