Communication Flashcards

1
Q

Communication technique to increase the engagement between communicators and their audiences. It involves two-way communication and attention to nonverbal signs that indicate interest and reactions to the message and speaker.

A

Active listening

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2
Q

Components of a message apart from its words. This could include physical gestures and posture and vocal tones, volume, and speed.

A

Nonverbals

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3
Q

Process of constructing a message so that an audience sees communicated facts in a certain way and is persuaded to take a certain action.

A

Framing

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4
Q

In communication, any factor that can disrupt the sending and receipt of a message—for example, physical factors such as loud environments, cultural factors such as a distinctive accent, or cognitive factors such as the use of unfamiliar jargon.

A

Noise

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