Employee Engagement & Retention and Perf Management Flashcards
Which type of engagement can we control
State engagement
What is transactional engagement
Appear to be engaged but they are really not
What is trait engagement
Personality-based elements
What is behavioral engagement
Engagement is evident in the effort EEs put into their jobs
What are the four drivers of engagement
Work itself & developmental opps
Confidence & trust in leadership
Recognition & rewards
Org communication that is timely
What are “work experience factors”?
Outcomes from Aon Hewitt that influence engagement
What are the four ways to build career advancement through job design?
Job Enlargement
Job Enrichment
Job Rotation
Work Simplification
What is job enlargement
Different tasks within the same job - horizontal
Job Enrichment
Increasing depth of job by adding responsibilities - vertical
Work simplification
decrease complexity to improve efficiency of job
What is employee opinion survey
Measures important data on specific issues
Who should conduct stay interviews
EE managers
What are the phases of the EE lifecycle
Recruitment
Integration
Development
Transition
What is MBO?
Management by Objectives -
What is BARS
Behaviorally anchored rating scale -
