Employee Engagement and Retention

Question 1

Employee engagement

Answer 1

Employees’ emotional commitment to an organization,
demonstrated by their willingness to put in discretionary
effort to promote the organization’s effective functioning.

Question 2

Employee life cycle (ELC)

Answer 2

Activities associated with an employee’s tenure in an
organization.

Question 3

Employee surveys

Answer 3

Instruments that collect and assess information on
employee engagement, satisfaction, and perceptions
surrounding the work environment.

Question 4

Performance appraisal

Answer 4

Process of measuring and evaluating an employee’s
adherence to performance standards and providing
feedback to the employee.

Question 5

Performance management

Answer 5

Tools, activities, and processes that an organization uses
to manage, maintain, and/or improve the job performance
of employees.

Question 6

Performance standards

Answer 6

Behaviors and results as defined by an organization to
communicate the expectations of management.

Question 7

Realistic job preview (RJP)

Answer 7

Tool used to provide a job applicant with honest,
complete information about a job and the work
environment.

Question 8

Retention

Answer 8

Ability of an organization to keep its employees.

Question 9

Stay interviews

Answer 9

Structured conversations with employees for the purpose
of determining which aspects of a job encourage
employee retention or may be improved to do so.

Question 10

Well-being

Answer 10

Physical, psychological, and social aspects of employee
health.